The best store in Springfield. The lady that works there is sooooo nice! She is very knowledgeable…read moreand wants the best for every plant that comes through her doors.

I have been doing business with this store for over 30 years. Recently my husband had total knee…read morereplacement surgery and when we came home it was evident there was not a chair in our house he was going to be able to get out of, after sitting down. I went to Stewart Williams to look for a lift chair, this was a Tuesday afternoon about 3:00 PM. There were several on display and the prices had been reduced. I found the chair I wanted and had it paid for within 15 minutes of entering the store. I explained about my husband's surgery and the need for this to be delivered to my house, which was close to the store, as soon as possible. Joe said he would call me by 4:00 PM to let me know when it could be delivered. At 3:45 PM the delivery guys, great folks by the way, were at my door with the new lift chair. Thank you to Joe and the staff at Stewart Williams for being there in our time of need.

I recieved an email about a sale starting on Thursday 12./1/2011…read moreI went in on Monday 11/28/2011 the product I was looking at was priced @ $748.00 the salesman dug out the gold tag that had the sales price on it for Thursday It was $832.00 He said all I can say is you busted us VERY BAD WAY TO DO Business RIP OFF TO PAY FOR SALES ADDS

As a repeat customer, I feel comfortable giving a fair review for this plant shop. Avoid it! I HATE…read moresaying that since it is a local/black owned business but I have several plants from them and only one is not a disappointment. My Regale had a bacterial fungus and the shop owner literally said that it must be from my environment. After I showed him pictures that he took of the plant showing the spots, he offered a replacement. The replacement has mealy bugs..... My Waroc also has mealy bugs. He did offer to come pick up the plant but how does that help me any? I have no plant at that point. My monstera cutting rotted even though everyone swears that as long at you have an aerial root, it should be fine. I messaged him for some help only to realize they don't help you when you have plant questions. Their prices may be good but don't bother.

Extremely disappointed. Ordered these back in December and asked for them to be held until spring…read more Took 1 week to arrive. Plants are very damaged. Will not order again.

I am a consistent customer at this ace but one of the young girls who is new (I haven't seen her…read morethere before) was very rude and had no customer service skills. I will be taking my business elsewhere. The rest of the staff has been great every time I have come in so I am disappointed with the rudeness I encountered.

Ran in today to find something to remove the purple paint from my kids entire hands! I was quickly…read moredirected to a product that worked so well within minutes that WORKED! I love this store and the employees are top notch! I wish I would have taken a before and after picture of the hands.

If renting equipment ask for David, another associate was unknowledgeable and charged me more after…read morea agreed-upon rental cost. Fortunately David resolved the issue, If renting equipment be sure to get anything discussed in writing as the other associate could care less about customer satisfaction and business retention

Completely wasted my time. I reserved a pice of equipment and trailer. Woke up early on my day off…read moredrove all the way over there for them to tell me that I need a 3/4 ton vehicle. So instead of asking that on the phone and telling me I wasted my morning because their insurance only covers 3/4 ton vehicles. Don't even waste your time. It's no surprise people have moved away from small businesses. You can't even get a simple rental right.

If I could put zero stars I would. Don't buy anything you…read moreneed ordered to your house.My wife and I took time out of our day and got a baby sitter to go get a washing machine and dryer. When we ordered it to our house the guy said it would be there Sunday. While waiting for confirmation in my e mail I began to grow suspicious something wasn't right. (Sunday morning) I looked on my app and that guy hit store pickup. There fix was to refund me and try again. lol. I will be trying again somewhere else. I guess I'm a home depot person now.

Seriously, go to a different Lowe's or just plan to go to Home Depot. The Springfield location has…read moredeficiencies. I had a bad experience with a custom blind order (on 3rd attempt to get it right) and my husband could not get a pallet of fencing loaded by forklift even though the Madison location performs this service. Skip this location.