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    Tennessee Tropicals

    2.4 (16 reviews)

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    Nicole A.

    I bought 3 plants, all of which arrived damaged. One with scale. I contacted the company immediately they apologized for the few scales "that didn't look alive" and said to rub them down with alcohol. I've stayed in contact with the seller and let him know how upset I was. Less than 2 weeks later the plants look even worse, he offered a 75 dollar refund. I spent 450+ on these plants....... I will NEVER purchase from this seller again.

    They do NOT specialize in shipping plants. The packaging had no distinguishing marks and no shipping receipt. No "This side up!"- it landed on my porch upside down. No "Fragile". No handling instructions. It was packed loosely with packing peanuts and the base was held together with shipping tape and a paper towel. The larger, more developed leaves were all broken. I addressed this on IG with NO RESPONSE. This had to be the saddest and most damaging unboxing I've done since the pandemic started. I shouldn't have to go into repairs as the plant comes out of the box.

    I ordered two plants online. I am close enough to them that I could pickup. The plants are gorgeous and the pickup was easy. The owner was very nice on the phone. I can't wait to order more!

    Conversation

    Upon opening my package I found mealybugs all over the plant and pot. As per their return policy, I contacted Tennessee Tropicals within 24 hours of receiving my order, explained the situation and sent photos as proof. They said I had a few options, return the plant for a replacement or refund, or keep and treat the plant and take a 50% refund. I chose to return for a full refund and they said to expect an email from stamps.com with a return label. A few weeks went by and I still hadn't received the label. I messaged again letting them know and was ignored. It's been over a month now and still nothing. I understand accidents happen and bugs can be missed but I'm so disappointed with how this has been handled [or not handled in this case] and will never order from them again.

    TRUE Monstera deliciosa albo variegata LIEBM(right), and monstera borsiginia aurea (left)

    I am absolutely thrilled with Tennessee Tropicals! I downloaded the app just to review them. I saw that there were true monstera deliciosa cuttings for sale. Not the kind you see everywhere, the albos that everyone has are 9 times out of 10 a borsigiana which is still awesome but a TRUE deliciosa is rare! I was even able to snag an aurea borsiginia cutting which is the "it" plant right now! Customer service was topnotch received the plant sooner than I expected. Said 1-2 weeks to process for shipping but I got my two VERY rare cuttings in a week. I am beyond words so happy to have come across this nursery and I look forward to purchasing some more rare aroids and plants from them. Thank you so much!

    Brown spots and malformed leaf

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    Tennessee Tropicals - gardening - Updated May 2026

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