I have a relative there. A delivery of narcotics from a pharmacy disappeared from the La Vida…read moreLlena front desk. My relative's care is suffering because of LVL's failure. La Vida Llena is taking no responsibility and no action. At least call the police, LVL! Be warned. They steal the drugs needed for your aging family.

I went to visit my mom who is a resident at La Vida Llena. I have worked in health care for about…read more20 years and I was more than pleased at how kind and caring the staff was. From the maintenance staff, cleaning staff, the chef at the cafe, activity coordinator, everyone knew my mom by name, were so friendly and helpful. As I live states away, seeing what a nice community she is living in really gives me a feeling of peace to know that she has so many kind people who are truly looking out for her.

Rude & unprofessional staff. i was told not to call the number provided at the door to allow me in…read moreafter 7pm. I was there to care for someone who needs help overnight. Such an unpleasant experience. I dont recommend this place to anyone.

No housekeeping on weekend..NASTY COMMON AREAS AND PUBLIC BATHROOM..NASTY…read more During week housekeeping will not help elderly with pet needs even though some patient are unable to bend down. NO on call maintenance available on weekends, patients must wait till they can be squeezed in on one techs schedule.during wèk. Large German Roaches seen on 3rd and 2nd floor. For what they charge and pocket.... the quality is severely lacking

My mom lived at Amaran for nearly 3 years and she loved it! She spent many of her senior years…read morecruising and dancing around the world,. When a fall 3 years ago forced her to move to assisted living, I knew we had to find her a "cruise ship in the desert", and we did!! Mom had lived in Albuquerque for more than 70 years and did not want to leave the city, My sister and I live in UT and CA and we knew the Amaran staff was dependable and never had a worry about mom being there by herself. She had lots of friends, enjoyed activities and going on outings and had a delightful apt. with a beautiful view of the Sandia Mountains. In her last days, the nursing staff was attentive, kind, loving and treated her with dignity. They took geniune care of mom and we saw that first hand as my sister and I were there for over a month with mom and watching. I have told my husband if I ever need assisted care, I want to go to Amaran in Albuquerque. I truly felt I was part of the family and loved everything there...including the beautiful facility!

My parents have lived here for about 13 months. Being elderly and losing independence is difficult…read morefor them bc it is for everyone! Despite the emotional difficulties of aging, my parents feel safe and secure and cared for here. All my interactions with the staff are professional, caring, kind and helpful. On a regular basis, we chat with the business myouanager, Heather and the nursing director, Ana. Both are consistently respectful, helpful and responsive. I appreciate all you do! So do our parents. Thank you

The place looks nice but the customer service is lacking. Called a specific person twice trying to…read moreget info and she never bothered calling me back. Finally a different person called and said she would get back with me on answers. Still waiting. I hope the caregiving staff are more attentive.

Not off to the best start. I was told by the leasing agent that mom would have some storage in…read moreplaces other than their rooms. She said it keeps the rooms from getting cluttered and promotes safety. The apartments do not have much storage although the place we got for mom has extra floor space. I was helping mom unpack and put all of her clothes away and when Iasked the front desk lady about it she was very condescending as I was interrupting her chatting with the same resident she was chatting with an hour earlier. The facility manager quickly came up behind me asking if he could help with anything. He was professional and explained that that extra storage is in the med room and probably not the most secure option as they get donations for other people and the briefs and wipes at a free for all. I can get mom free standing floor cabinets for her things but started to wonder how much of that first showing was sales pitch. I thought the front desk lady should get another opportunity to be positive. My wife's salon gets fashion magazines that pile up and when I asked her if they would be interested in them I received the same condescending attitude again. I am a paraplegic who uses a wheelchair to ambulate and I am quite aware when I'm being dismissed. The leasing agent also pointed out the non existent smoke detector, non functional refrigerator, and a blank plate cover in need of repair. At that point I did not feel like I could approach the front desk lady anymore as she was still chatting with the same resident and gave me the same condescending attitude twice already. Not looking too good when the main contact point person pushes folks away with a terrible attitude towards communication. I waited till I got home to call the number of mom's activity coordinator. She was not in but thankfully I spoke with Destiny who quickly answered my concerns and came up with a plan to get it addressed. Front desk lady is obviously not interested in helping me at all as she could've easily directed me to the person on the phone. The entire time I was there no one came by to check on mom in her room. This was over a few hours on a Friday. That does not jive with what my wife and I were told in the initial visit. I'll change this post as mom stays there longer. I hope things get better from here. If not there are other places at this price point and care level. Destiny was able to get the fridge going and was respectful when she spoke with me. I will not be paying any attention to the ableist working at the front desk bringing questions and concerns to the more professional staff.

Office experience, awful. Over charge to bring food to the…read moreroom, on top of the 5,000+ you are paying.

I worked at Las Colinas for over 4 years, and I miss it everyday! Senior Star as a corporation is…read morewonderful. They truly are in it for the people: meaning residents and staff. I wouldn't hesitate to move your loved ones into this community, the culture is unmatched. I wish they would open a property in Arizona so I would have the opportunity to work for them again. Best community in Albuquerque, hands down.

From the owner: Welcome to Senior Star at Las Colinas VillageCountless customs and traditions passed down over…read moregenerations are a vibrant part of daily life in the city of Albuquerque, and making it an epicenter of authentic Southwestern culture. Youll find many different facets of New Mexican culture when you walk in the doors of Senior Star at Las Colinas Village retirement community.Our Albuquerque independent living retirement community is filled with residents of many different heritages who are now proud to call Albuquerque home. Las Colinas Village residents engage every day in activities that are meaningful in their desires to continue living vibrant lifestyles. Important to each resident are the variety of cultural and educational programming offered at our community. From current events discussions to laughter yoga, off-site excursions to art classes and history lessons, there are daily opportunities to inspire every resident to continue living, loving and experiencing life.Las Colinas Villa

This senior living apartment resort is not well supervised. The management is not aware that an…read moreindividual named Dav M Rulon is using a Voice 2 Skull electromagnetic cell phone to me in my home on the opposite side of the Albuquerque where he forces me to listen all night and day to his bantering with excessive vibrations to my skull and body. He also uses a handheld Direct Energy Weapon with a high microwave frequency using me as an individual target. There is no way of enforcing a stop to his use of these methods of tormenting me. He doesn't care about the law or anything but himself. He uses an alias for his identity there and may use the first name of Michael. I can't get the concierge desk to acknowledge his residence. This is aggravated assault and a damage to my health and an invasion of my privacy. Wherever I go I am followed by his satellite cell phone presence.

Great community! Melissa is fantastic really appreciate their attention to detail and customer…read moreservice!