I wanted to believe I placed my Mom in the best place possible. The marketing person was wonderful…read moreand my mom was welcomed and happy ! Unfortunately the other management was non-existent. It took me a few months and thousands of dollars to try to get them to set up her medications correctly . They never fulfilled her oxygen requirement and i spent thousands again, trying to help them and they were never able to do it. The worst part is that there was no transparency and in fact the upper management hid very dangerous things from me. My hope was to work as a team but that cannot be done at Morningstar. I won't go into detail of all the times my mom was endangered there. I do wish more people in Albuquerque used Yelp so I wouldn't have gone there. I also wish the department of health had a way for children to be able to make educated decisions when choosing an Assisted Living Facility. The department of health was notified of major incidences and still have not responded in 7 months

From the owner: Assisted Living Albuquerque – Welcome Home Albuquerque, New Mexico…included among “2019 Top 100…read moreBest Places to Live” by Livibility. MorningStar Assisted Living & Memory Care of Albuquerque represents the finest assisted living Albuquerque, New Mexico, has to offer. Dedicated to making your retirement years carefree, we offer 48 assisted living suites on two levels, with spacious studio, one-bedroom and two-bedroom floor plans (some 700 square feet). Within our Reflections Neighborhood, we also offer 21 suites devoted to the individualized care of those with memory impairment. Set on the popular northeast side of town between Paseo del Norte and Palomas.

My mother has resided at Avista Senior Living Albuquerque for 11 years now. I am very happy with…read morethe facility and even more so the staff. My mother is very well taken care of and I have zero worries about her care or needs at Avista. I've often visited on varying days of the week and at varying times and the level of care is always very good. They have many core staff members that have been there for the entire time (and longer) that my mother has been in their care. The current Executive Director has been in her current position longer than any other ED at this facility and has all of the staff and residents concerns at heart. The consistency, the cleanliness, the care, the food are all at the highest benchmarks in the industry. They also engage the residents in many activities from group exercises to arts and crafts to singalongs. I could not recommend Avista more highly and know that anyone's loved one would be very well cared for at this facility.

This place is an answer to our prayers! You must see to believe! From the Executive Director…read moreDoug & the Manager Olivia to Joe, the Activities Director (whose been there 21 years), were All wonderful to our Mother & the family! Clean environment, excellent food & A Lot to do for the residents! Wonderful people at this place! Affordable too!

At this point in time there are three (3) what appear to be legitimate reviews of Las Palomas…read moreCenter. It is a Genesis facility. There is more than one Genesis facility in Albuquerque. This review is specifically for the Las Palomas Center. All three previous reviews (April 2015, July 2018, and November 2019) rate this Rehab & Long Term Care center as a one (1) star facility. It was even mentioned that they would rate the Center as a zero (0), if they could. Needless to say, none of the reviewers were pleased with the care that they, or their family member, received here. I have a long-time friend who was first in the Rehab section and eventually the care she needed required her to be moved to the Long-Term Care section. Having visited there for a couple of months now, I would tend to agree with the previous three reviewers. The care is mediocre to severely lacking. I have met a couple of caregivers who genuinely seemed to be working in the best interest of the patients; but I have also seen a lack of empathy by some for their charges that bordered on mistreatment. These patients are primarily old and ill. They have lived full lives and now either do not have family who are in a position to physically care for them, or no longer have family nearby. Every time I visit, I hope and pray that the parent company - Genesis - looks at these people as more than $$, but as human beings who have contributed to the greater good of our world. I am giving them 2 stars, because I am hoping that Genesis steps up and corrects the areas that are lacking. P.S. It is a beautiful facility. Lets hope I will be able to update this review in the future to say the care is now "beautiful." In the meantime, if your loved ones need to be cared for, even temporarily, check out other facilities in your neighborhood.

horrible place to work horrible place to have a loved one. if you like calling and never getting an…read moreanswer being told your loved ones need to get their own phones because front desk staff can't walk back there to get the staff to answer this is your place! if you like knowing your loved ones are cared for by 1 nurse maybe 2 CNAs on any given shift this is your place! If you like the sounds of call lights and people crying out for help, this is your place. Ultimately if you have an enemy and don't care how they are treated this is your place. If you are okay with other people using your loved ones things, items going missing even things like glasses hearing aid this is your place!

Not a place I'd recommend. I was a previous employee and was treated poorly by staff. Clients hated…read moreit at their homes.

I had my mother stay there for about a month before she passed. They took wonderful care of her. I…read morehad heard horror stories of places like and this place was nothing like that. They were so thoughtful and compassionate. It was hard for her to have to have someone take care of her but they made the transition very easy. I have nothing but good things to say about the place. Thank you guys for taking care of my mom.

I have admiration and gratitude for the vision of the administrative staff and the helpers who have…read morecome into my home five evenings a week for the last three weeks. After leaving a back-injury rehab facility (also for three weeks), I was wondering when I might get back to normal. With Nova, the individual attention to my needs made all the difference. I can't recommend Lawrence and Natalie highly enough! Wonderful.

From the owner: We strongly believe everyone deserves to age with dignity, independence, and grace. We are…read morecommitted to providing reliable non-medical homecare services. We take a personalized approach to homecare, getting to know each client personally and developing customized care plans tailored to their needs, preferences, and lifestyles.

I have a relative there. A delivery of narcotics from a pharmacy disappeared from the La Vida…read moreLlena front desk. My relative's care is suffering because of LVL's failure. La Vida Llena is taking no responsibility and no action. At least call the police, LVL! Be warned. They steal the drugs needed for your aging family.

I went to visit my mom who is a resident at La Vida Llena. I have worked in health care for about…read more20 years and I was more than pleased at how kind and caring the staff was. From the maintenance staff, cleaning staff, the chef at the cafe, activity coordinator, everyone knew my mom by name, were so friendly and helpful. As I live states away, seeing what a nice community she is living in really gives me a feeling of peace to know that she has so many kind people who are truly looking out for her.

We placed my mom (89) in this lovely Assisted Living facility in June 2024. We live in Las Vegas,…read moreNV. I toured all the LV facilities and was left disappointed and disillusioned by what was offered. I had to look out of state and ended up in Albuquerque. My mom is from New Mexico and her best friend for 70 years also lives in the ABQ area. So I toured a bunch of facilities in Albuquerque. Not only were they nicer and had more aminities than Vegas, they were also newer and cheaper. Farther away than I would like but her happiness with her living situation is very important at this stage of her life. I did not want her to feel 'warehoused.' I chose Watermark because of the friendliness of the staff, residents, and the volume of activities offered. The overall feel is modern and efficient. The apartments are very nice and large enough to feel like a true apartment. Mom feels very independent while also safe and attended. Mom is picky about food and about friends. She has liked both so far while adjusting to her new living situation. She is busy! And seems to be really thriving. Brooke K. was invaluable in helping me place mom in this facility. Just about everything promised has been delivered. No place is perfect and all senior care facilities have staffing issues. That is just the nature of the beast, so to speak. Kelly and Amanda keep the residents occupied and Karen at the front desk knows all and sees all. Nurse Lisa keeps everyone healthy and Seth makes sure things run smoothly. They and the rest of the staff are the backbone of the facility. I have no regrets just wish there was a similar facility closer to where we live.

A close family member who has resided at Watermark at Cherry Hill for over two years, was recently…read morepleased by the completion of various maintenance projects in his room. The executive director expeditiously coordinated with the lead maintenance personnel to schedule and complete the requested projects. The completion of these tasks greatly improved the quality of daily living for our family member! With our sincere appreciation for your positive follow through!

We had only three days before our older brother was being discharged from a Rehab Center, Marla was…read moretruly a lifesaver. We were flying in from three different states to help my brother make this move into an assisted living center,without Marla's help it would've been a nightmare, she was wonderful from start to finish her knowledge and professionalism, made this difficult situation easier. Marla did her research before hand chose a few different places for us to tour. She accompanied us on each of the tours and asked questions that we would not have even thought of. Her charming low-key personality kept all of us calm and on track.We can't thank you enough. Anyone who works with you will be blessed. Ask for Marla Ivey You will not be disappointed. Thank you, The Keller, family, Ward, Jane, Judy, Mark, and Robin

Made searching for a place to move my brother from California so easy. Wes took into consideration…read moreevery aspect of my brothers needs and budget and narrowed my search down to just a few places. This service already knows the credible assisted living place so it saved me so much time and energy. I needed to get my brother into a place fast and Wes got the job done quickly. On top of that this service is free. So glad I found them.

My stepdad recently became a resident after multiple falls at home. The staff has been great at…read moreensuring he has everything he needs, checking in on him several times a day. They are great at communicating with my mom if there is anything of concern. The meals are nutritious and their chef, Mark, knows every resident by name. Laundry and cleaning are done on a weekly basis. The property is landscaped beautifully and provides a serene and inviting environment for residents to sit outside on the multiple patio areas. Residents have daily activities they can choose from such as a morning coffee chat or Boggle in the afternoon along with yoga once a week. Kimberly, the Community Relations Director, is on top of any issues that may come up and treats the residents and family as if they are a part of her own family. It is a true community and family.

My boyfriend had multiple falls in his home and ultimately ended up in the hospital. He decided he…read morecould not continue to live alone in his home. We researched many assisted living facilities in Albuquerque and ultimately decided on the Village at Alameda. The staff are warm and friendly, and extremely responsive to their residents, making sure that they are comfortable and safe. The rooms are cleaned, laundry is done on a weekly basis, beds are changed routinely, and the chef prepared meals are wonderfully delicious. There are daily activities, a wellness center for mild exercise, and a beauty shop and open patios where clients and family may enjoy the fresh air and sunshine. Kimberly, the community relations director, goes out of her way to make sure that the transition from independent living is as smooth as possible, assisting both the client and the family. There is close communication between the staff and family members. This little jewel of a facility is located adjacent to the balloon fiesta park, nestled within established landscaping. It's a calm, inviting atmosphere for anyone. I highly recommend this facility for anyone.