Avoid if you expect service after the initial work. Floodman responded quickly to an emergency…read moresituation in April 2025. They somewhat fixed/slowed the issue so the basement stopped flooding to get through the spring. Paid them $1500 for about two hours work. Their work is failing again this spring and I have left four messages over eight days through their terrible AI service, none of which have been returned. They touted their warranty at the time of the initial work. It apparently is not a real thing. Find another company to do your restoration work or let the buyer beware.

Should be zero stars. Photos attached. This is what $8400 gets you. A mess on your land with zero…read moreresponsibility accepted for it. I now have to pay someone to clean it up. The owner Erick stood behind this work. DO NOT USE THEM

Cam and Barrett did an amazing job. They were polite, courteous, professional, and efficient. They…read moredid a beautiful job cleaning my carpets and a sofa. I highly recommend them. I will be calling again for future service. Thank you!!!

DO NOT hire this company. Worked at my father-in-laws house after water heater discharged onto the…read morefloor. Dishonest! Poor communications! Did not perform work as promised. Tried to over charge on several items. We had to replace the island in the kitchen. They purchased cupboards with out a finished back, for the island, what kind of person (idiot) does this. The Formans name is Preston if he tells you he is going to take care of it. He does not. We had purchased paint to paint the kitchen not part of his work. He came to the house and took the paint that we purchased. DO NOT HIRE this company. I see a five star rating from 2018. My guess is this is a new owner or someone was very lucky. I did not want to give one star but only way I could post my review. Mark J.

Grateful for the quick response to a stressful plumbing leak! John showed up ready to help in an…read morealready very messy home. His friendliness and kindness put my elderly mom, my spouse, and myself at ease. As someone who has a messy home I feel very lucky to have his easeful grace with moving through an obstacle course! I've heard horror stories of other companies in the area and have great trust and hope for this rather extensive project.

John and Otto showed up quick when our finished basement was turning into a swimming pool. They…read morecalmed me down because they knew what to do and when to do it. They have communicated with us so we knew what was happening and when. This felt like a disaster but actually it's been easy because Flood Fighters did all the work. They are trustworthy and very knowledgeable.

I hadn't been in my unattached studio in months due to snow piled up in front over the winter…read more Imagine my horror to find dark mold at the top of one wall where it met the ceiling! Called many mold mitigation companies, but only one responded. Thankfully it was the right company. Sean sent his mold inspector Jacob out to assess, who discovered a few holes in the roof where it met that wall. He found water behind the drywall. Turned out that the entire wall and part of the roof needed to be replaced. That team worked quickly and efficiently. Another team came out and replaced the drywall. Wow! Finally, another team removed all of my many frames, canvases, paints, easels, old paintings, etc. to a storage trailer, painted the entire studio, and when dry, carefully returned all of the stuff and took with them the plastic covers and debris. I am truly grateful to have had this company come when others wouldn't, and then to have them do such a spectacular job. Amazing! Would highly recommend Service Master by Fuson to anyone and everyone. Like Share

From the owner: Life can get messy. Whether it's flooding, fire and smoke damage, or the aftermath of a traumatic…read moreevent, getting back on your feet can seem impossible. That's where ServiceMaster Restore comes in. We are trained professionals who will get your household or business back to normal quickly and efficiently. As a leader in this industry for more than half a century, we've perfected the process for quickly identifying damage, determining the restoration services needed, and minimizing trouble and inconvenience on your end. When disaster strikes, every minute counts. That's why ServiceMaster Restore is here for you 24 hours a day, seven days a week, 365 days a year.

Cody was fantastic in getting our problem addressed quickly and Dave was THE MAN in getting our…read moreproblem handled thoroughly and professionally. I hope we don't need their services again, but we have them on speed-dial in case we ever do! 100% recommend this company and their thoughtful, professional employees.

Barry, Cody and crew did a great job cleaning our basement after it was flooded with 18" of water…read more Nearly all my neighbors were similarly impacted and 911 Restoration is helping several of them. We're in Ypsilanti, near Ann Arbor, and are very grateful the 911 came down from Traverse City to help out - don't know what we'd have done without them. Thanks, guys.

We are extremely happy with our new natural hardwood flooring. It is beautiful and exceeded our…read moreexpectations r/t aesthetics and quality. Tim was efficient and helpful and responded to our questions promptly. It was clear he has been running a successful business for a long time. The two men, Levi and Andrew, who did the work were outstanding! They were skilled, professional and polite. They were attentive and always ready with a smile to fulfill our wishes and answer our questions. Thank you, Mr. Natural...you're a five-star business and then some! Gail

I am 5 stars + happy with my hardwood floor from Mr. Natural. Tim is very knowledgeable and…read morehelpful. He was mindful of my budget ... and he responded very promptly whenever I left a message. The crew were experienced , friendly and very efficient. They had to tear out over 600 square feet of carpet and tile with underlying cement board which they accomplished in one long day. The installation was very professional and remarkably fast. It included prefinished oak upstairs and down and included two flights of custom stained stairs. My compliments and thanks to everyone.