My wife and I moved into out two bedroom, 2 bath unit in January, 2022 and love living here. They…read morehave many activities scheduled on the calendar each month. Every week there is a musical program in early afternoon for entertainment and every Friday afternoon includes additional a program that including soft drinks, beer or wine and snacks. There is a small movie theater in building and workout room and craft room all located in that area. We have two parking places in the heated parking in the basement and there is a car washing space available it you want to wash your own car. It sure is nice to not have to clean snow off the cars when heading out of the building in snowy weather. They recently opened the woodworking shop for those desiring some small wood building projects. Just about any hand or power tools needed is in that shop. They recently have added several new staff members for many of the management jobs and we like what the staff members are doing for the residents for their comfortable living conditions. Some problems with the boilers in the basement which cause cool units because They are heated with heated floors but the new maintenance Department has gotten that problem solved.

This is a beautiful facility. The areas for socializing are pleasant and the dining space is well…read moreappointed. If you are looking for independent living the apartments are very nice. The main reason for two stars is connected to the services. We move my in-laws in to assisted living. They needed daily assistance but unfortunately staff just didn't show when they were supposed to and it was a challenge working through the billing. Calls go unanswered. If you need services I would not recommend this facility.

This site is beautiful. The staff here show up nights& week ends to tend to problems. The caring &…read morededication they have to this community goes far beyond a job description & paycheck.

From the owner: Ecumen is a nonprofit provider, developer and operator of award-winning living spaces and…read moreinnovative technology and services for older adults. Mission-driven since its founding in 1862, Ecumen's legacy of service is a reflection of a commitment to honoring those it serves.

I visited a very close friend weekly; person lives in the enhanced care area of Amira. Every week I…read morereceive the same excuse...short staffed. My last visit, it was 9:00 am, breakfast HAD not been ordered, I went down to the kitchen to order their breakfast, returned to pick it up and feed it to the resident. Resident is paying for the services and NOT receiving them. Shameful! Staff need to be hired and paid a decent wage. There does not appear to be a lead for the enhanced care unit; which is desperately needed. Staff are consistently on their phones, ignoring patients.

I am blessed to get to work here amongst some of the very best staff in the industry caring for…read moreseniors! If you want a place that puts residents goes and truly carries out their mission this is it!

Terrible patient care. I thought it was such a nice upstanding facility and it turned out to be a…read morenightmare for a dear friend of mine that resided in their Memory Care unit.

My father has lived here for over 3 years and it's been a disaster. All the recent reviews are…read morewritten by corporate employees of the new management company. Don't let them sway you. This place is bank owned and owes several years of taxes to the state. They took $900 more than agreed upon out for my dad's rent and now are dragging their heals to reimburse him. We will be moving at the end of the month (along with several of the remaining other residents). Read the state survey results and facility complaints before moving your loved one here!

I appreciate all the hard work that everyone at Home Instead provided to make Del as comfortable as…read morepossible. I know that there were some times that were more challenging and thanks for being there for us. I sure miss the nice ladies that would come and help. Del was so sick for a long time and now he is in a better place where he can breathe and walk. Thanks to all of you, Sincerely Connie

I have worked for Home Instead Senior Care Minneapolis and Western Suburbs for 7 years and the…read moreexperience has been wonderful! Over these 7 years I have enjoyed a variety of seniors that have enriched my life as well as I have enriched their lives. The office staff of Home Instead Senior Care Minneapolis and Western Suburbs is very receptive to the employees and families needs and matches the skill level of the CAREGiver with the loved one. The families that I work with are very happy with the service we provide and how I have cared for their mother and/or father. The care that I take with their parent(s) allows them to be the daughter or son to their parents and they do not have to worry about the care giving aspect. I have seen a relief from them after I have come into their lives; it is like a weight has been lifted from their lives. Many of the family members have said to me that I am an angel sent to them and they are very appreciative of all I do for their mother and/or father. As an employee of Home Instead Senior Care Minneapolis and Western Suburb, I feel valued and respected for what I provide to the families who request our service. The Home Instead Senior Care Minneapolis and Western Suburb offers a variety of classes for the CAREGivers, which ensures we are trained before we are sent to the home or facility of the person's loved one. There is a trained nurse on staff and when a need arises we can contact her and get immediate medical help. This gives the family a sense of security that when they accept me into their lives as the CAREGiver, they know that there is a solid staff of professionals involved with the care of their loved one(s). The families and seniors are assured that I will treat their loved one/them with the same loving care I would treat my grandmother, my mother or how I would want to be treated.

If there is someone in your life that you love or even just care about slightly, under NO…read morecircumstances allow them to check into Cerenity. Staff will give you only lip service and not follow through (different staffing everyday, contract employees for the most part). Mom was ignored and given the very minimum of care. Sadly her short term memory was not the best at this time however her roommate had excellent memory and would fill us in on our daily visits about what was or more likely what was not happening. Never got any of her PT or OT exercises, moved to another area of the floor and was forgotten about for most of the day, unclean bedding, her request for a female to help with her bathroom duties was completely ignored and the list goes on. Finally had to move her to another facility with was wonderful and normal. Stay away from Cerenity and if you do have a loved one there already, have a back up plan "just in case" odds are you'll need it

Horrible experience. My mother was treated badly, neglected, and denied PT/OT after getting written…read moredoctors orders. One day they wheeled her into the dining room and left her sitting there for 5 hours until I came and looked for her. When I got her out to move her to a different facility, no one was even there to discharge her. No paperwork, nothing. I don't know how that place stays open.