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Shore View Nursing and Rehabilitation
4.4
(482)
Nursing home in New YorkOpen
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1
4.4
(482)
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physical therapy34
rehabilitation40
clean facility18
occupational therapy9
+6
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Scott Smith
Local Guide·134 reviews·15 photos
Administration is horrendous. Questions are answered with robotic pre-written responses. No consideration is given to your requests, they do whatever they want that they can get paid for by the insurance. ...More
Photo 1 in review by Scott Smith
3
Shore View Nursing and Rehabilitation (owner)
4 days ago
We appreciate that you acknowledged our facility is clean, well staffed, and that the basic care provided was satisfactory. However, we strongly disagree with the suggestion that Shore View provides unnecessary services for financial gain or disregards the needs and wishes of our residents.
Our clinical decisions are based on each resident's condition, safety, and professional assessment--not on what can be billed to insurance. We take our responsibility to our residents seriously and stand behind the professionalism and integrity of our clinical and administrative teams.
We welcome the opportunity to discuss any specific concerns directly, but we do not believe the characterization of our facility or staff in this review is an accurate representation of the care we provide.
Regina Banovaya
1 review
a month ago
Our family is incredibly grateful to everyone at Shore View Nursing and Rehabilitation Center for the exceptional care my father received after his hip replacement at Hospital for Special Surgery (HSS). His was a very complex case, and he ...More
Shore View Nursing and Rehabilitation (owner)
a month ago
Dear Regina,
Thank you so much for your heartfelt review and for sharing your family's experience. It was our privilege to care for your father during such an important stage of his recovery. We are truly honored by your kind words about our nursing team, aides, therapists, and staff, and we will be sure to share your special recognition with Anna, Regina, Abdullah, and George. Knowing that their compassion, expertise, and encouragement made such a meaningful difference to your father's recovery means the world to us. We're also delighted to hear that he enjoyed the meals during his stay. Thank you for placing your trust in Shore View Nursing and Rehabilitation Center. We wish your father continued strength, health, and happiness as he continues his recovery.
Best,
Shore View Nursing and Rehabilitation
Sandy Zaklis
3 reviews
3 months ago
Shore View has been a true blessing for our family. My 96-year-old father has been in their care, and I cannot say enough about the exceptional job they do. The staff is warm, attentive, and genuinely kind -- they treat him not just as a patient, but as a person. It's clear they take real pride in what they do.
1
Shore View Nursing and Rehabilitation (owner)
3 months ago
Dear Sandy,
Thank you so much for your heartfelt words. It means a great deal to us to know that your father has felt cared for, respected, and supported during his time at Shore View. Providing compassionate, person-centered care is at the heart of everything we do, and we're truly honored to be part of your family's journey. We will be sure to share your kind feedback with our team -- they will deeply appreciate it. Thank you again for your trust and recommendation.
Sincerely,
Shore View Nursing and Rehabilitation
Bernadette D
12 reviews
a month ago
After a fall, my mother was admitted to Shoreview for rehabilitation with the possibility of long-term care. Sadly, after only 14 days, her condition had deteriorated significantly instead of improving. ...More
6
Shore View Nursing and Rehabilitation (owner)
4 days ago
We're sorry to hear that your family was disappointed with your mother's experience at Shore View. We understand how difficult it is when a loved one is dealing with significant health challenges, and we take concerns about resident care very seriously.
The experience described does not reflect the standards of care we expect from our clinical and support teams. Our staff is committed to providing attentive, compassionate care and maintaining a safe, clean, and comfortable environment for every resident.
We are confident in the care provided at Shore View and welcome the opportunity to discuss your concerns directly with our administration so they can be properly reviewed.
Scott Smith
Local Guide·134 reviews·15 photos
Edited 8 minutes ago
Administration is horrendous. Questions are answered with robotic pre-written responses. No consideration is given to your requests, they do whatever they want that they can get paid for by the insurance.
Basic needed care was okay and the place is clean and well staffed but they take it upon themselves to