I am surprised about the negative reviews here. I have had a wonderful experience. Maybe Matchmaking isn't for everyone, but I am so Happy I did this for myself! I had a rough start, but it is a process and making sure I provided detailed Feedback about each date that was rough at the start, lead me to my person! We have been what they call Happy Hold for 6 months now and enjoying every moment together. It is never boring, ever, with him! All I know is, this is a way better avenue than online dating. The vetting, all the leg work they do gave me back hours of every day back to me from searching online. I hate reading this was not so pleasant for other's. My suggestion is do what I did, send an email or call your Matchmaker and start fresh. I was frustrated in the beginning like I said, but after I calmed down and spoke to my matchmaker and started fresh, it worked for me. It did take 6 matches, but that 6th one is the one. There is not a price you can put on finding your person! This was the BEST Investment I have ever done for myself! #Happy#Inlove#myperson#investintoyourself#takeachance#stoponlinedating read more

I signed up with The Matchmaking Company in Princeton in March 2025 and paid $3,000 for their services. I was told introductions generally occur within 3-10 business days after processing. I submitted everything promptly, but by the 11th business day I had not received an introduction or a meaningful update. Based on that timeframe, I requested cancellation and a refund. After I asked to cancel, I was presented with a match. The suggested first meeting was described as a four‑hour fine dining dinner costing up to $150 per person. From the communication, I understood I would likely be expected to cover at least half, if not the full expense. This differed from what I had been told earlier -- that first meetings are usually simple, like coffee or lunch so I chose to continue with the cancellation. The company declined to refund the fee. I disputed the charge with American Express, and after review, the charge was reversed. They later reported my account to credit bureau in December 2025 and it remains disputed. I recommend carefully reviewing timelines, cancellation terms, and expectations before signing an agreement. read more

Fraudulent company, that exploits people, and does not deliver what they promise. When you try to contact customer service they are rude, unhelpful, and not concerned with what you have to say! I would run for the hills and never look back! I strongly urge anyone considering this service to think twice. If you are looking for a safe, respectful, and supportive experience, this is not the place. My experience left me feeling deceived, manipulated, and deeply disrespected. No one should have to go through something like this and be treated as though it doesn't matter read more

I signed up for this matchmaking service in October 2025 after being led to believe there were strong, compatible matches available for someone with my clearly stated preferences. Since then, I have had only one relevant date. As a senior citizen, I find this deeply troubling. The company accepted a significant payment while failing to deliver the promised service. Despite outlining criteria--such as religion, education, and shared interests--the few introductions offered either did not match my profile or the individuals were not interested. This strongly suggests the company did not have an adequate pool of suitable candidates but enrolled me anyway. While Stacey, the matchmaker, is consistently pleasant on calls, that does not change the outcome: there are no appropriate matches being provided. Presenting an illusion of opportunity to a senior client while failing to deliver meaningful results raises serious concerns about elder exploitation and deceptive business practices. At this point, I am convinced no suitable matches will be provided in the future. The only appropriate resolution is a refund for services that were not delivered. read more

This company is a complete fraud. I'm in the middle of legal actions and will invite anyone who wants to join me To begin with, Iris who interviewed me made so many promises verbally and then they denied it and made me look like I misunderstood everything. They don't find you matches according to your wants, they just throw anyone at you for the sake of the contract. They completely lied to my bank that I denied the introduction while the person was not even available. Thankfully I saved their voicemail and proof to show in court. PLEASE BE AWARE AND DONT GET FOOLED BY THEIR FANTASTIC MARKETING ABILITY TO SELL YOU LIES. I hope I'm saving at least one person from getting trapped. read more

This is the worst company by any standards of running a company. They don't return the phone calls at all. I got maybe one Nebish every other month. They made all sorts of promises. Yes we have people your age and blah blah blah blah blah and they made it sound like I'll find somebody in two months. Well scratch that they're horrible and when they have no they just don't contact you. read more

please save your money. I feel like such a fool. They don't even have the courtesy to return a phone call when you try to ask for a match. it's bad enough becoming a widow but to be taken such advantage of is disgraceful. read more

DON'T DO IT!!! These people are trained professionals, not in match making but in taking your money and telling you what you want to hear. Don't be fooled, this is a scam!! read more

I wish I had read these reviews before wasting my time meeting with them. I did not sign a contract. When they wanted my social security number the hair on the back of my neck stood up. I had been in there with this woman for 2 and a half hours. When I hesitated she said, "talk about trust issues." First she showed me a $20,000 plan. I was so shocked. Then she showed me some other plans of varying thousands of dollars and the lower the price the fewer matches. I think it was like one of those time share meetings where they break you down over a long period of time. I finally told her that I needed to get out of that room. Geez. I'm sorry I can't get that two and a half hours back. OH and she said something about signing things saying you won't discuss what you paid with your match because they might say "hey, I paid $20,000." I'm so sure! if this is supposed to be your match then you should be able to talk to them about absolutely anything. What a racket! She made a copy of my drivers license before I caught my snap. Offered me one free match if I would go ahead and complete the paperwork. I wouldn't be surprised if they didn't pay people to call and act like matches. I am dumbfounded. Actually, I shouldn't be surprised that people are this horrible to other people. I cannot say enough. Just don't do it unless you want to have some fun with them. read more

I signed up with this company in their Michigan office. Do Not Sign A Contract With This Company!!!! They only want your money and will not fulfill their promises of finding you someone! The way it works is you get an interview with someone who is basically a salesperson and she tells you that they have plenty of people that meet your preferences and that it will be easy to set you up. You sign a contract and pay the agreed upon price for the agreed upon number of matches. Then they assign you a matchmaker who is not given all of the information about you that was collected in your initial interview. They introduce you to people that do not meet your preferences and when you complain to a manager they say "well you can't plug in your preferences into a computer and pop out a person". Basically contradicting what the salesperson at the initial interview process says to you. I've been set up with multiple men that didn't meet my preferences or seriously had problems. Most were either socially awkward as in couldn't carry a phone conversation, were blatantly rude, or just very creepy. The last person I was set up with was creepy to the point where I had to decline an in-person date with him and he started yelling at me over the phone. I ended up blocking his number after he tried to call me back multiple times. He ended up leaving threatening voicemails on my phone from a different phone number that were so severe I had to file a report to the police. My personal matchmaker with the company was very apologetic and caring over the situation, but the management at that company was completely unhelpful and extremely disrespectful. Larry the manager called me when I asked my matchmaker if I could get a refund due to this extreme situation, and told me no. He was not the slightest bit remorseful over the situation, interrupted me while I was talking to say it's not his company's fault, said I'm not getting any money back, and said the conversation was basically over. The company is clearly managed by a bunch of scammers who only care about getting your money and do not have any care for the satisfaction or safety of their clients. read more

The worst for the money. I could do online dating for an eighth of the price and get better results. I met with a woman who got to know me, then my "profile" gets shuffled over to some guy who's never met me. He sets me up with men I have nothing in common with and we both know it. Also, these dates happen ONCE EVERY TWO MONTHS! Thats over 400.00 per date. The "matchmaker" could only tell me one thing about my matches--"He's a really nice guy". I could have figured that out on my own using a free dating appI would never recommend this company read more

This was a scam!!!! Only 2 matches. I was an Indian man who only wanted an Indian woman and I am Irish. One cursed nonstop duringour 15minute meeting. . I called and got back with his fiance so we didn't go out. One I turned down who sent everycweekend with a Harley biker club riding his whole life and hair down to his buttocks and 100% tattoo covered. They did not have any male clients in 2 years!!! No refund of course read more