Glad to be the first review, because i feel very upset by this.
I have been going to a stylist who's name is Lacey since she was at fringe, for almost 2 years now. I believe she is one of the owners of the salon. She does great work, amazing extensions. But, very very VERY overpriced. Regardless i was a faithful customer and was also getting my hair paid for but what we can just say a boyfriend. When covid hit, i had to reschedule with her a few times because my "BF" could not keep up with how expensive it was to upkeep my extensions. Finally i decided to remove them and cut my hair. To remove my extensions and cut my hair she charged me nearly 300 dollars. -no dye. Just a cut and removal. I set up an appointment to get it dyed. (I have dirty blond hair that's already lightened from previously dying it) so when i arrived i asked for a very light- but not nearly close to platinum, all the way up to my roots. She charges me 275, and it looked like all i got done was toner, and purple shampoo. Already disappointed to top it all off, she curled my hair when i repeatedly told her my hair would not hold the curl and to straighten it, she rudely insisted to Curl it- 30 mins later my hair was flipped up and i had to wet it in the restaurant i was at so i didn't look ridiculous. So after realizing there was no difference in my hair at all, i made ANOTHER appointment to dye my hair. Meanwhile, i was already looking for a different stylist.
I had found one, she dyed my hair exactly how i wanted. It's even healthier than it was when i was going to Lacey, and charged me much less. I had still planned to do buisness with Lacey when covid wasn't effecting my life as much and get my extensions done by her again. My life has been pretty hectic, along with everyone else's and i had not canceled my appointment with her that i had, but she also NEVER confirmed with me either and when i had made this appointment it had been months out, since she is so completely "booked"
She then told me that she couldn't do business with any longer. After 2 years, and every tip she has received from me has been MORE than generous. Around 50% every time. When i apologized, she was still rude.
Lacey is a very successful hair stylist & has grown a name for herself in the valley. I believe she has let this "new found success" with her new salon as an opportunity to overcharge for the "brand" rather than the quality. She was upset i cost her money and time witch i can understand but honey, i could've canceled if you we're professional enough to send a text to me the night before to confirm. She double books, rushes appointments. It's not the environment to go to for "self love" with Lacey she is so booked, it's get in get out type of attitude and i just really want better for her. I will not recommend Lacey to anyone like i have before. The mane room itself I'm sure has many great stylist, i just had a bad experience with Lacey. Hope this review helps. read more