Was very disappointed in the fact I work Nextdoor to this establishment and since I'm not a a…read morecurrent client they couldn't give a essential worker a quick haircut kinda sad....what happened to community and neighbors lending a helping hand?!

I have been a client of Tu Si Bella, and Julie Rose, since shortly after they opened--when we first…read moremoved to Baltimore. Although I live down in Pikesville, it is ever so much worth the drive! Julie is excellent, as are the others there, and always made my hair and me feel "You are beautiful." I've been losing my hair rather rapidly over the past couple of years, and she works hard to cut and color it so as to minimize that dreaded look. Her cuts and color are superb and from what I've observed of the other (long-time) stylists, they also do a great job. It is such a friendly salon, Julie is a sweetheart, and it makes going a pleasure. Julie just redecorated and it is more comfortable and prettier than ever. Try them; you'll like them!

First visit was amazing. Second visit, stylist was over 2 hours late. My husband and 1 both needed…read moreour hair braided. No other stylist could do our hair and when I originally booked, i was clear that we both needed our head done, yet was booked with the same person who was again 2 hours late. My hubby couldn't get his hair done. I gave them 1 final chance because they do good work. I reached out via text and call. No response, nothing. I see where my message was read, but no response. Im not a complainer, but it's irritating that businesses now have no customer service. I will not go back. I work hard for my money when my want to invest in your business is not appreciated or respected.

Cece did an excellent job on my knotless braids. I recommend going to see her. They are…read moreprofessional and she did not stop and take breaks while doing my hair. It took her 2 and a half hours. I have shaved sides.

This is my 2nd visit to Shy Watters-Federal Hill. A posh boutique hair salon. Kind staff, great…read morecustomer service, exceptional leadership from the owner. Absolutely love De'Sheara. Her meticulous braiding style is UNMATCHED! Worth the drive and the money!

I was first introduced to Shy Watters in the summer of 2016. Since then, I have been a long-time…read morerepeat (and happy) client/customer up until recently. This review is in reference to her shockingly poor customer service, not the salon itself or any of the other stylists. Due to COVID-19, appointments could no longer be scheduled using the app, clients were required to e-mail stylists in order to schedule, completely understandable. On August 12, 2020, I had an appointment scheduled for 11:00 am, upon arrival at the salon, there was a notice posted on the door that Shy had a personal emergency and would have to reschedule. I live about 30 minutes away from the salon, and although disappointed that I wouldn't be getting my hair styled that day as expected, I was more concerned that my stylist was ok and in good health. I emailed Shy before driving back home, I said I hoped that everything was ok and to please let me know when I could reschedule. A few days pass, it's now Saturday, August 15, and I haven't received an e-mail response, so I decided to call her other location, Fells Point, because I'm not sure if Shy was still experiencing an emergency and I didn't want to be a bother. I was able to get an appointment with another stylist at the Fells Point location the very next day, perfect! It's Sunday, my service appointment went well, to my surprise Shy called the stylist who serviced me and told her to give me a 40% discount, it wasn't unexpected, but I appreciated her doing that. Later Sunday evening, Shy emailed me and apologized for the cancellation, again appreciated the personalized customer service. We emailed back and forth about my current style and discussed ideas about what I wanted to do next. During the conversation, Shy informed me that she'll be back to work fully starting the first week of September and that online booking would be back up as well. Fast forward to August 21, I happened to be browsing the app and noticed that a few September dates had opened up - one of those dates being the 9th, so I thought maybe she opened her book early, but I wasn't sure so I decided to email her for clarity - I desperately needed an appointment for September 4th as I have an event to attend on the 5th, so I emailed her to see if she had any availability on that day, as since the beginning of the pandemic, this has been our primary source of communication. Her auto-reply says to give her 24 hours for a response, again me not wanting to be a bother, I wanted to give her ample time to respond. On the morning of August 25, I decided to call the Federal Hill location, because I really need to secure an appointment for my upcoming event. A woman answers the phone and I'm greeted with "Shy Watters Hair Studio," I asked "hey, is this Shy," she responds "yes, may I ask who's calling" and in a jokingly manner, I responded "hey, this is Nickole don't mean to stalk you," and then the line immediately disconnects. I'm thinking it must be a mistake, Shy wouldn't hang up on me, what would be the reason? I'm just calling to get clarity on her availability. I called back 45 minutes later just to be sure, and received no answer. And to date, she has not replied to my email from August 21. I'm writing this review as a buyer beware, yes, the salon is great, Shy does do great work, that is not up for debate. However, the way that she handled the situation was poorly done and in bad taste. I have never experienced such terrible customer service. Unfortunately, I will no longer be able to support her salon or brand. Hanging up on customers (unwarranted, might I add) is unacceptable and unprofessional. Treat your clients with more respect.

My favorite hair stylist! Tawnya provides expert service and expert advice on coloring and styles…read more It's evident that not only has she been in the industry for over 20 years, but she absolutely LOVES what she does. If you are looking for an awesome stylist or cut you must consider Hair by Tawnya

Dawn and Hini both great with Curly Hair!…read more organic products and lessons in how to care for at home - Laid back and not pushy !!

If you have curly hair you NEED to see Juliet. I have 2C-3A curls and I've spent YEARS trying to…read morefigure out how to manage them. After a cut from Juliet, I feel like my curls can finally spring up to their potential. Juliet started out with a dry cut and she was so amazing answering all of my questions (which I had a lot). She was super knowledgeable as to the type of products that my hair could handle, and even let me know that my current shampoo/conditioner was probably too heavy for me which is why my curls were a bit lackluster. After the dry cut we moved onto the wash and some final snipping finishes. I'll probably never be able to recreate the final look that she achieved after diffusing but I'll make it my personal mission to get as close to it as possible. Long story short, if you want someone who's a solid conversationalist, gives great curly advice, and listens to the type of haircut you want I recommend Juliet!

EASY SALON FIND ON INSTAGRAM! The day before my appointment I literally found this salon on IG…read more@hairxdre @opal_tresses_. I had the best silk press experience, hair salon experience in Baltimore thus far! Not only was I offered wine/beverage, my scalp massage and overall service & PRICE was well worth it! I was styled by Dre, who is the most comforting & professional and super cool. All I can say is I think I found my salon.

I absolutely love Opal Tresses & Jezmin!! My hair is always beautiful & long lasting. Her space is…read moreimmaculate & professional. Easy parking & conveniently located in a mall with several retailers. I would recommend for all styles! Traci Self

I thought I already did a post. If not naughty me then! The location is hidden but everyone that…read moreworks here is amazing, polite, professional, on time, courteous and you can tell the owner loves her work and her stylists. Been here twice and I will continue to Xscape to the hair studio (No pun intended) This place is just a breath a fresh air. Clean, large space and calm environment.

Tonya has been my stylist for a few years and I'm always satisfied when I leave. This is the first…read moreplace I've been to where I don't have to restyle my hair as soon as I leave. Tonya is very efficient. I'm ALWAYS out of here in less than 2 hours which is major! She doesn't overbook and leave you in the waiting for hours. She's very knowledgeable about hair and won't let you get certain services until your hair is ready for it. Tonya is also very friendly and personable. Moni, her assistant, is the sweetest. She's very thorough and thoughtful when washing my hair. She pays attention to your hair and scalp and uses the appropriate products for your specific needs. The shop is a very clean and comfortable place. They have beverages and snacks available. Parking is also easy. I recommend this salon to anyone looking.

Tammy is amazing she saved my hair for my engagement photos! I was in desperate need of a color…read morecorrection and her results have left me in absolute awe. Everyone there was so nice and welcoming it was such a pleasant atmosphere. Thank you so much and I will definitely be back!

I had just got my hair cut at Great Clips last week off Wise Ave. I was again dissatisfied with my…read morehair uneven. I got some pictures of what I was aiming for and yelped the highest rated hair salon near me and found 1535 Hair Salon. I saw Gerrie (Beatrice) celebrated twice so I requested her. She was able to fit me in the same day! I emphasized that I wanted the front of my hair long and the back short. Gerrie listened to me and said we would start with the back and would check in as we went to see if I wanted shorter. It was great that she was listening and would work with me! Gerrie did have quite a few interruptions as people talked to her, a popular lady. Gerrie talked nonstop and told me stories about her friends. I saw Gerrie wrapping my hair around so my Bob would be symmetrical. For the most part it was except the very front. Which I can fix later if it still bothers me. My hair looks much better then it did all in all. Thank you!