Brenda is the best! I have been seeing her for a few years now and she is always doing her best…read more Highly recommend her. Front desk staff are always nice and helpful.

Brenda did an excellent job. she is attentive and always keeps constant communication. I already…read morescheduled my next appointment.

I tried to make an appointment for a pedicure by calling them. I was told to do that online. I…read moretried to explain that was not an option on their page. I was told they would look into it. Never got an appointment.

It's great service, I do recommend this place to anyone who wants want to feel like a king. Nora…read morewas very good at her job and make you feel like you belong there, she's always make sure everything is right and is very careful to not hurt you. Daisy was the one who give me the deep tissue massage and she's know what she's doing. She has magic hands and she's always asking for any specific areas that's hurts. The place is nice, clean and makes you feel like you have been there before. A bit far for me but it was worth the drive. I will for sure make more appointment in the future.

Very disappointed, I got fillers to the tear troughs that caused a great amount of bruising and…read morethen was left with two big lumps under my eyes. I live out of state so I couldn't go back for 6 months but when I finally was able to get there they had to dissolve the fillers. I requested to speak with the owner but they said that she was not in at that time and would call me...it's been 3 days and she hasn't had the decency to call. I would NEVER recommend this place

I absolutely love it here! Everyone is very friendly and helpful. They have everything you need,…read morelaser, medical weight loss, facials, you name it. Highly recommend!

I was a bit hesitant to go and get my mani/pedi but with Mother's Day celebration coming up and…read morealmost 2 months of unkept nails, I had to go and get it done. More than anything, I wanted to see how nail salons were changing and adapting due to Covid-19. I was happy to receive a confirmation text that explained the precautions they were taking and what I was to expect during my visit as a client; this put me quite se ease. They told me to have a mask on and wait in my car until they texted me to let me know my technician was ready. I'm glad I remembered my mask! I noticed that clients weren't allowed to touch nail polishes, you would point to bottle and technician would take bottles and place them at your service station. The no touching anything made me very happy. That means they are being extra cautious. My technician was also wearing gloves, a mask, and shield during the whole service. It seemed uncomfortable but definitely necessary. I was very happy with my service overall. Brenda, my nail technician was very attentive and thorough. There was a mis communication, I had booked time for a mani/pedi and told them I'd need extra time because of the condition of my nails but I was only scheduled for pedi. As soon as Brenda made them aware of the situation they did re-arrange the schedule and gave me extra time. I paid 80.00 dollars for my service and I was very pleased. Good service takes time, care, and extra attention. These ladies know how to take care of you. La Posada Spa offers CND products which I learned from my regular nail expert Michelle at Pewter Nails in Reno are the best. Thank you Brenda and thank you La Posada Spa. I will see you all again when I'm back in the area.

Will book again! I got my mom a spa package. (Perfect Escape) She cannot stop raving about it. She…read moreloved it. She said the provider was attentive and very welcoming. The facial made her feel so youthful and confident. The massage relieved stress around her muscles and bones. Thank you for making my mom's birthday gift memorable!

Extremely Disappointed - Terrible Experience with the Mother's Day Package…read more I purchased the Full-Time Mom Mother's Day package for my wife at Avalon Spa and Salon, expecting a relaxing and luxurious experience. What we got instead was a nightmare. The package included an Aromatherapy Massage, Shellac Nails, Avalon Pedicure, and "The Finale" (a conditioning treatment, shampoo, haircut, and blow-dry style). However, when my wife arrived for her scheduled appointment, she was told she was only scheduled for a haircut. How does a full spa package get reduced to just a haircut? Even worse, the haircut was so poorly done that she had to return a second time to try and fix it -- and her hair was still damaged. She has not received the aromatherapy massage to this day, and no one has followed up to reschedule or offer a solution. The nails were also a disaster. She said they looked unprofessional and believes the technicians may not be properly trained. When she tried to speak to a manager about all of this, she was told there was no manager available. This has been one of the worst customer service experiences we've ever had. For a place that advertises itself as a luxury spa, this was anything but. Unprofessional, disorganized, and a complete letdown. I absolutely do not recommend Avalon Spa and Salon.

Muy mala experiencia. Tenía una tarjeta de regalo por un paquete que incluía varios servicios, pero…read moredespués del cambio de dueños ya no respetan lo que originalmente ofrecieron. Me dijeron que ese paquete ya no existe y que no pueden honrarlo completo. Me parece una falta de seriedad y de respeto hacia los clientes que confiamos y pagamos por adelantado. No recomiendo este lugar.