Beautiful hotel and location only problem is seagulls have taken up residency all over building a…read morespecially the back rooms but there you go still a lovely building to stay in

Gorgeous, historic exterior - dismal, cold, decrepit interior. Do not stay here if you are…read moreexpecting the outside to match the inside. You may be able to book a fantastic view, but the room will be a massive disappointment. I could not get into my room early, so when I finally gained entry at nearly midnight, I found that the window had been left open all day and the room was freezing cold. There is no control of heat by room - and as of October 1, the building's boilers still had not been turned on! I hunted for a spare blanket - but the wardrobe did not have one. I tried to call down to ask for one, but the room did not have a phone! The second day, my bed was made, but the bathroom was not cleaned. In fact, the previous renters soap was still in the tub. The tub wall is several feet high - so elderly folks beware. My liquid shampoo body wash dispenser was empty and never re-filled, despite requesting it in person with the chambermaid. A bug was crawling on my shaving kit. Hard, uncomfortable bed Chipping paint on the sills Marked walls No doorknob at the main entry (where do you hang the do not disturb sign?) Squeaky floorboards Slow Lifts Drab public rooms Visit here for a photo op only - stay elsewhere!

I booked here as there wasn't many options for the August bank holiday and was charged £81…read more For £81 I would have liked a decent room, so checked in not long after the 3pm check in time. On arrival to the hotel there was no one at reception and had to ring some makeshift buzzer. I waited. and I waited. and I waited. Then when a receptionist finally got here he started repeating himself for some reason. Check in was quick and when I got to my room I discovered I had a pretty small room which was at the back of the hotel overlooking an alley and a multistory car park. No sea view for me then. Outside my room was a load of used plates and cutlery which isn't what you want to be greeted with and given it was gone 3pm you would think housekeeping would have dealt with it. The room was clean but there was a large damp patch on the wall which was coming through the wallpaper. I know Travelodge is millions of pounds in debt, but charging £81 for a room which is worth half the price at most smacks of desperation and I left feeling ripped off. I've stayed at other Travelodges before and this will be the last time.

Every stay here is a pleasure. Clean, friendly and very…read moreattentive staff make it a hotel to visit time and time again. Perfect location in the centre of town, close to the beach and amenities. It may be a tad 'olde worlde' but that just adds to the overall charm. The restaurant, with much of the produce locally sourced, is worth booking for an evening meal or two and the breakfast is everything and more that you expect in an English hotel. Worth a visit at anytime of year!

Friendly welcome, very good service, the rooms are clean although somewhat old-fashioned…read moredecoration. Great location - the views from the rooms at the front are lovely, looking out over the bay. A good hotel if you like the personal touch.

Family came to stay at this hotel last month so we sneaked in for a nosey! Recently refurbished I…read morewanted to see what it was like and I was impressed by what I saw. They had a premier room which comprised of a really top notch modern bathroom, a huge four poster bed, a large LCD TV, iron and board, tea/coffee facilitiesas well as the usual wardrobe, dressing table, hair dryer, sofa etc. All new, quality fittings. All public areas were spotless and the staff seemed very attentive. They said they'd had some lovely meals and the breakfast were really filling. A lift to all floors. Just situated behind the Esplanade, it's slightly out of reach of town if your elderly, but only a short taxi ride. They loved it and are definately returning.

Easily the best hotel i have ever stayed in! The most friendly staff you could imagine, helping me…read moreand my dad with anything we needed. comfortable, cosy beds, easy to fall. asleep. A wide variety of facilities and generously large rooms. I stayed in room 21 on the night of Saturday 10th June 2023 and i was extremely surprised when my room that was just a twin room had a balcony that overlooked the town nicely. Entire room was spotlessly clean including things like the bath, toilet, beds etc. The breakfast was the best breakfast i had had in a very long time, cooked to perfection. The outdoor seating is a very nice place to sit with a drink and take in the atmosphere. i really hope to be back, thank you to all the amazing staff who made this stay as wonderful as it was, Jacob, Son of Ben who stayed in room 21 on Saturday 10 - Sunday 11 June 2023

Very pleasant restaurant. Great menu. Friendly attentive staff. Very reasonably priced. Highly…read morerecommended.

We visited Scarborough as part of a coach tour. I know these tours do not get the best rooms but…read moremost were not what we expected. I was in a double standard and was very glad I was on my own. They had managed to squeeze in 2 armchairs which meant I had to either climb over the bed or carefully negotiate between the end of the bed and 1 of the armchairs to close the curtains. A bathroom on the first floor was beautiful and four of us could have comfortably slept in it!! Pity the beauty did not extend to the bedrooms. Having said that, I only used the room to sleep, shower, dress and change in so it was adequate. The food was buffet style. Choice of all the usual for breakfast including liver (?), croissants and pastries. Best fried bread I have tasted. Tea unfortunately was served in flasks and undrinkable. I ended up buying teabags and making my own. Dinner offered soup or cold plate for starters, a choice of 4 mains, including a roast meat, 2 types of potato and 2 vegetables. The roast potatoes had seen better days The choice of sweets was fine but were the same every day as was the cheese selection. The general opinion of the group was that the restaurant was run for the staff not the guests and the Manager was rude and unhelpful. We had a number of issues and I have written a letter of complaint and await an answer. The entertainment was somewhat old fashioned but we enjoyed it and danced the night away. The people on Reception were lovely and very helpful unlike the bar staff and some of the waiting staff. I would say they definitely have staff problems.

I wouldn't even give this "hotel" 1 star. The staff were rude, you have to put the key fob in a…read morelight to be able to turn it on, we weren't informed about it and when asking a passing by staff member I asked how to turn the lights on and what number to call reception and we had tried the numbers that are usually used as reception numbers and didn't work he rudely responded "zeroooo" in a moody and cocky voice and then we asked about the light, rude again. Later we were just outside the hotel getting some air (hotel has shitty ventilation) and that same staff member passed by looking at us and then passed again looking at us went to reception and went to the window to stare at us and when he saw that we noticed him he just left. Then pointing at us to his other team member. The room was slanted the toilet lights had dead bugs in them. Not gonna stay here again, ohh and at dinner/breakfast don't expect good food, expect cold food and shitty service. Never gonna recommend to anybody!