Thank you, Norma and Co. for taking such interest in helping us prepare our home for an Open House this weekend. We have a regular cleaning twice a month but wanted a superior cleaning as we prepare to sell our home. I found great reviews here on Yelp! so I requested a quote. Within minutes, Anna in the office returned the call. She was very friendly and helped answer many questions. There was some question as how much time was required for the level of clean that I wanted so she made a call to Norma (Owner), and promptly called me back to let me know that Norma could stop by and help answer those questions. Norma stopped by and quickly put me at ease that she and her company totally understood my situation and I'd be completely happy with the results. Long story short, Norma brought 2 girls over and explained what needed to be done and help them get started. The communication was perfect between Norma, myself and her employees. 3 hours later my home is completely sparkling and I'm a very happy customer. Do yourself a favor and don't waste time trying to find anyone else. The Luxury Touch is the Best !!! read more

This company does a great job causing damage to your home. But if they don't tell you about the damage, maybe you won't notice! read more

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You can spin this however you want, but pictures don't lie. You left dirt and dust everywhere - not just under furniture. My Mother didn't hire you nor pay you, i did. you answer to me, not her. I pay the mortgage here. she is 82 and deaf and didn't even understand you. This is all besides the point. You trying to twist things like this is despicable. You are an unethical company who swindles people out of money and then lies about the situation. I never asked for a free cleaning either. Not one thing you wrote was true. I will tell everyone about this horrible experience. You should be apologizing, not spreading more lies and manipulation. You have no shame. read more

I recommend The Luxury Touch because of the following reasons: - The owner (Norma) replies to inquiries promptly - The company is accommodating to scheduling requests - The cleaning staff are punctual, professional, and friendly - The actual cleaning job is done consistently well - The pricing is fair - The ability to pay invoices online is convenient read more

The Luxury touch was very quick to respond and quote me a price to clean my windows. Other places wouldn't return my calls or emails. Juan was very professional, friendly, and did a thorough job cleaning my windows in and out, and screens. I will definitely be calling them again! read more

My tenants moved out leaving a real mess and Luxury Touch did a great job!

I've been using their services since they started. My friend gave me the info for luxury touch and haven't been disappointed since day one. I had a house party last week and my mom was gonna come home the next day so I called the girls and they did a really good job with my house. It's like nothing happened. They took good care of my furniture since my house has a lot of glass, fragile stuff and two big dogs. They did it really fast considering there were only two of them cleaning a two story house. Rosa and Marie are the best. 11/10 would recommend. read more

Norma did an EXCELLENT job cleaning the windows and the floor in a new office I'm moving into. In fact, she was so good, I'm going to have her come regularly to clean the windows and floor. I will probably have her start doing my home, too! It's been over a year now, and Norma and her girls still do my office perfectly every two weeks! They're great! read more

We used The Luxury Touch for the first time for a move out cleaning on a vacation rental property we own in the area after a couple with two large dogs had been staying there for a few months. We scheduled the service through our realtor, who gave them the keys. When I arrived at our house the next day, following the cleaning, I couldn't believe my eyes! Wow! It was so sparkly clean inside the house, and smelled so fresh, you would never have known anyone had even stayed there. Even the towels had been thoughtfully arranged it artful shapes! Thank you, Luxury Touch. You completely exceeded our expectations! read more

The Luxury Touch - Our bathroom sparkles! - Home Cleaning Near Me

We hired this company to do a move out cleaning for our rental and so glad we did! They arrived at the time they would and gave us a great quote. On the day of the cleaning they got to work. They cleaned everything from top to bottom and even cleaned the inside of the cupboards. They also have a window cleaning service that we hired as well. The guys did a really nice job and didn't leave any dirt around the windowsills as I've experienced in the last. I was very impressed with how detailed the team was on the entire place and I am so glad I found them on here! I think we've found our new cleaning service from now on! Thank you Luxury Touch for the great job!! read more

Well, first time using them today! WOW, my wife could not be more pleased. Terrific job! Referred by a neighbor, I owe him a beer! Excellent! read more

Norma and Luxury Touch are a dream come true. I rented at RLQ for a couple months and have had a steady stream of family and friends visiting. I found Norma on Yelp and contacted her on short notice. She was able to fit me in and the work was the best ever. Several times since she has saved the day. Her crews are dependable, honest and extremely hard working. No task was off limits. They don't miss a thing. The house and outside areas sparkle each time. She should charge more for this quality of work. I wish I could take them home with me and will be the first call I make next year. Gratefully posted. read more

The Luxury Touch - Home Cleaning Near Me

They sent a team of qualified girls and cleaned my home very well. They brought their own supplies and did a thorough job. Also, very reliable with scheduling. I would highly recommend Luxury Touch and will definitely call them for any of my cleaning needs. read more

They have been cleaning weekly for me for about 9 months and I have not been disappointed. Make sure to stock trash bags, etc., and keep them in a place they can easily find. My life as a full time working mom (of 3, almost 4 kids) is made so much easier because they keep my house looking beautiful! They may not be on the cheap side, but they are worth every penny. read more

First time using this company and they provided really great service. My house needed to be cleaned and they definitely cleaned up my house, and fairly quick as well. They are very professional at what they do and the quality of work is amazing! Definitely would recommend them! read more

Arrived on time really professional service highly recommend to anybody looking for a cleaning service cleaners were well dressed and did a prompt and efficient job I think his name was Raul and I forget the other persons name but on time and really good overall 10/10 recommend read more

Norma and her hard-working crews clean our vacation home often! They come on time and do a thorough job, even cleaning the top of the ceiling fans and plantation shutters! I ask them to leave chocolates on the guest towels and to refill the hand soaps. They do a great job. I highly recommend them!! read more

I was blown away by the level of detail they cleaned my house with. It was amazing. We had not had anyone in for a while due to moving in and I was embarrassed by the state of my home. They cleaned everything, broke nothing and even paid attention to the tracks of our sliding doors! I am excited to setup a recurring service with them and have them take care of my home. read more

Each service of the crew has resulted in a well done job. The timeliness, attention to detail, and efficiency has been terrific.

Love these guys! Had to wait a bit for them to have time for me but worth the wait! Once in, they were my cleaning service until we moved. Norma and her team are OUTSTANDING. read more

They were on time, and very kind. I was home the entire time and they weren't bothered or slowed down because I was there. The ladies did a great job and were very thorough with the specific needs of the home. Thank you very much for your help. read more

We met to see the house to get a estimate for the work. Discussed what I'd like done. They have a key. Come while I'm at work. Lovely to come home to a clean home. They have gone above & beyond. They are fantastic. Reasonably priced & do outstanding work. Highly recommend!! read more

Horrible experience. I can't even see what we paid them to do. Not bathrooms, kitchen, or anything else that I could even see. I had to clean the whole house post construction by myself after they left. Couldn't speak enough English to communicate with my husband. read more

Norma cleans many of our homes in the desert. We are in the business of flipping properties and need the properties to show well once all the rehab / construction is done. She cleans & maintains them for us very well, highly recommend her read more

Just LOVE the Luxury Touch Cleaning service! I have used the service on several occasions & they do a fantastic job. They take the time to go over all the details, working very efficiently. I really appreciate their brand of professionalism - it can be hard to find. I recommend Norma Sotelo and her team very highly! read more

A touch of luxury cleaning services was hired to clean my home due to a broken arm. Not only didn't they provide the services that they told me that they would, including carpet steaming... they did such an awful job with my home that I started helping them clean. I took pictures and have all of the messages from them. They told me that they would return to stream my carpets and me additional cleaning services due to their lack of. I called them for 2 weeks and no one has returned my call. I no longer care to do business with these people but I will be contacting the proper channels to make sure that they don't get over on anyone else. read more

Always prompt and professional home maintenance cleaners - highly recommend to clean your home as I've used them now for a couple of years and they have been trustworthy and detailed oriented. Thanks Norma and especially to your crew of hard-working team members! read more

The Luxury Touch - Clean professional detail oriented house keepers who make our home look brand new inside. - Home Cleaning Near Me

Norma is extremely responsive and professional! I couldn't be happier!! I had had four different cleanings all of which went off without a hitch. The house really does have the feel of a luxury hotel including folded toilet paper and paper towels. She even folds the wash towels into fancy looking designs. Thanks!! read more

Just had a deep clean done. They did a thorough and excellent job. I highly recommend them!

The Luxury Touch Cleaning is so attentive when it comes to Home cleaning. The team did an outstanding job deep cleaning our home and did a great job with window washing. Sent a crew of three for window cleaning and a crew of two for house cleaning. Finished within 4 hours. We will be using their services again in the future. read more

I feel compelled to write a review regarding my experience with this company to advise and warn others considering working with them. Norma came to my home a month ago. We reviewed the rooms we (two people) use regularly, gave her a floorplan of the Main House (this was supposedly to help familiarize the staff with what they were to do), attached Casita, and Detached Casita. She emailed a very detailed quote; literally breaking it down by room. i.e., Dining Room, Office, Powder Bathroom, Closet, Laundry Room (?), etc. As I had indicated there are parts of the home we rarely use, I didn't find this unworkable. In fact, I felt this would allow me to specify rooms to be cleaned ONLY when they needed it. WRONG! At this time, the price for the Main House was $95.00. On February 29 they sent me an email asking me to advise them two days prior to each visit "what" they would be doing so they could provide the appropriate staff. It made sense to me, so I did that. Norma's daughter, Ana, called to inform me that it was not profitable for them to only do parts of the house, it would need to be a "whole house" clean or they could not continue to service me. So, I was sent another "quote" for the entire home "Basic Cleaning." This new quote spelled out each & every room in the Main House and blowing off the patio/Loggia furniture for a new price of $160.00. There would always be an Extra Charge for each of my Casitas; $25.00 for the attached and $50.00 for the Detached. This email also detailed three levels of cleaning service; Light Cleaning, Basic Cleaning, and Deep Cleaning. I had agreed to their Basic Cleaning: "A general basic cleaning of a home including baseboards, refrigerator, oven, and various special details." Sounds good, right? (I wonder what the "special details" are?) Watch out. It's what they don't say that will get you. Yesterday was the first visit under this new quote. I stripped the beds, laundered and ironed the sheets, replaced the towels as I always do; but SURPRISE! After the crew of two left (I had been told they were sending four) and I had given them a check for the agreed upon $160.00 plus $50.00 for my larger Detached Casita; Ana called to say that I owed them FOR MAKING THE BEDS! Can you believe it? They charge $10.00 per bed to make a bed! And though I had personally cleaned & refreshed my Attached Casita myself as my guest was still in residence, the crew insisted to Ana that they had done that Casita. Ana insisted "making beds are always extra" and that it was never discussed. Now the "odd" thing is that their employees had been here several times by now and had, in fact, made the beds with no mention ever about an extra charge. What kind of a business is this anyway? I feel like I have been caught up in a "bait & switch" situation with this company. They may do a good job, but nailing them down to what that job entails and a price for it has been too much of a challenge for me. Their response: "It's not a good fit." You can say that again! read more

Luxury Touch Cleaning is so attentive and flexible. Norma and her team did an outstanding job deep cleaning our new home before we moved in. We will not hesitate to use their services again in the future! read more

I started using Luxury touch cleaning.. My experience with Norma and her crew the first couple of weeks was great. But after that it seemed they did less and less and were forgetful of emptying the trash, leaving dirty dishes, not remembering to put my bathroom Rugs back down -showers not cleaned well-conditioner left on the walls..etc.. I brought it to her attention several times. And it still continued to happen. Norma constantly keep telling me how busy she is and she's a company owner and she's doing me a favor of coming on the day I wanted her to come. Which grew old I might add. Norma also quoted me a price for the interior of the home and a price for the exterior . After the first week she was regretful she quoted me so little she said because it's a lot of work. I was shocked but later agreed to pay her more. Double actually. Also one week into working for me she asked me if I would pay her a month advance which totals 1,800 because she wanted to put advertising on her car for her Buisness. I was taken back at this woman asking for money like that from her client she just met. I felt very uncomfortable ..Again I brought to her attention that they didn't clean dishes etc and instead of making right as this is what they do for a living , she gave me notice to quit. I don't think I was asking too much as you do have a cleaning service , and cleaning the dishes etc is part of the cleaning. read more

I had my first cleaning service with The Luxury Touch and was pleased with how thorough they were. Norma and her assistant are very friendly and responsive. read more

Exceptional! Fast response to request a quote. Crew showed up right on time, excellent results, crew was respectful and very neat and clean. One of the best service expletives ever. read more

We had been traveling recently and upon our return, we found ourselves in need of an interior home cleaning. We heard many good things about "The Luxury Touch" and decided to reach out to them and Norma was extremely helpful and eager to setup a cleaning appointment and accommodate our tight schedule. They dispatched two very hard-working, detailed and task oriented ladies (Mari and Guilleramina). Needless to say, these ladies not only represented their employers with the up most professionalism, but also represented their trade and themselves to a high degree. They were responsible and took care of our furnishings. read more

Diego and his crew did a 5 Star job on my Windows. They were very professional, polite and thorough. I highly recommend them. My windows and screens are sparkling clean. I am very happy!! read more

They were amazing! I needed a deep cleaning of my apartment and the two ladies did a great job! Norma was professional and friendly. I plan to use their services again. The apartment sparkles. read more

I had a great experience with these people. My interaction with Ana was professional and efficient, but the job that China and Imelda did on a deep clean of our new home was amazing. They were so thorough and cleaned every nook and crevice. I could tell that they take pride in their work. I will definitely continue to use Luxury Touch and will put in a special request for China and Imelda. Thank you! read more

Luxury touch comes highly recommended. Professional staff, that are very friendly and efficient. Don't hesitate to call for a quote. Norma & her staff always go above and beyond my expectations. read more