"... you can turn around and walk out the door."
I attempted to use The Lock Mobile to cut a key and have it programmed to a vehicle recently and it was quite the adventure. After making arrangements with a local dealership to have a key delivered, I check with this business to make sure they could cut and program this key. I was told they could no problem and was given the list of what I would need to make it happen. I did all of that and showed up with the key so we could proceed. After waiting 30+ minutes without making any progress I was told that he wasn't sure if he actually had the technology to program the key to the car. I was obviously not very pleased with this answer because I wouldn't have spent $200 on a key that he might have been able to program. After confronting him about the deception I was told, " you can turn around and walk out the door."
Eventually, the key was successfully cut and attempted to be programmed to the vehicle. After trying several different methods and being shut down at every corner because his technology was not up to date, he had to call it quits. After submitting to the lack of maintaining his tools and technology he was still brash enough to ask for payment cutting the key. Fair? Probably, he did still cut the key successfully. I don't think I would have had the fortitude to ask for payment after that debacle though.
All in all, I would avoid this business at all costs unless you're just having some extra house keys cut. read more