This is our second time working with TJ and we would strongly recommend TJ & his team to anyone…read morelooking to buy! TJ is honest, transparent, flexible, and ensures the process is as hassle free and clear as possible.

Purchasing a home is a very stressful time, especially for the first time!! When first meeting TJ,…read morehe was professional, personable and very knowledgeable. He sat down and explained all of our options in a way I could understand. When we were in contract, he set the proper expectations, so there were no surprises. Jessica from his office was AMAZING, she processed our loan and was on top of everything. Despite this being one of the most stressful and biggest purchases-- they made it manageable. Not to mention, anytime I had a semi freak out, he would call me immediately. I would 100% recommend TJ and team.

In contrast to the other reviews, we have, for the most part, enjoyed our experience with owning a…read moreMeritage home here in Nashville. I teetered between 3 and 4 stars, and landed on 3, and that's comfortable. We purchased a new build from Meritage in 2022 within the Skyridge community which is a single family and townhome community just north of downtown Nashville. Sales process was fairly easy, as was the financing part. We kept it all in house due to the financing discounts and credits, which at the time, helped us buy our rate down a bit. I will say that we were originally in a townhome, but the building turned out to be a different color than we were initially told and that was a deal breaker for me. Fortunately they had a new construction that had yet to go under contract that met all my needs and wants, including the color. So, it all worked out! While things have been good for us and we have had no major quality issues, I will say that dealing with warranty is a bit more hassle than it should be. From your warranty rep to the claims and then follow up process...all harder on the homeowner than it should be. From a community standpoint, I do wish Meritage communicated better to their homeowners, especially through the remaining construction process. There have been surprises built in conjunction with our community that if I would have been told up front, I may have thought a bit more or asked a few more questions before signing up. Additionally, I wish the community would have some sense of public space, like anything...a small dog park, benches, walking trail, etc...legit anything. While I live in single family, the townhome portion has been occupied for close to two years and is still struggling with getting working street lights. Which is insane. Not super impactful for me, but crazy for the community as a whole. Overall, we have enjoyed and still enjoy our time within Skyridge. We love our home and appreciate Meritage for what we can! I have no issue recommending Skyridge and Meritage to others interested in new builds.

WARNING! This company has been involved in multiple reported construction issues that have even…read morebeen covered in the news. There have been serious concerns involving faulty workmanship, including one home fire and another home reportedly developing black mold in the HVAC system shortly after the homeowners moved in. Please do your research carefully before choosing this builder.

Me and my wife were excited to move into our new home, but our entire move in experience with…read moreMarshall Reddick has been extremely frustrating. From the very beginning there were issues that should have been handled long before we arrived. First, the security system situation was honestly unacceptable. I was told in writing that there was no alarm system installed. I still have those messages. Then on move in day, when I walked in with my new keys, the alarm immediately went off. I was never given a security code, no instructions, nothing. They also never communicated to me that the security system code was the same code as the house code. The alarm was blaring and warning that police would be alerted, and I had to literally guess that the house code might disarm it. Thankfully it worked, but being told the system didn't exist and then not receiving a code made for a very stressful and unnecessary situation. Next, basic maintenance in the home was not taken care of. Every smoke detector was low battery on move in and I had to pay out of pocket to replace them. Both HVAC air filters were extremely dirty. They eventually mailed a filter, but that does not fix the fact that this should have been handled before we moved in. We also did not have any bathtub plugs, which they sent after I requested them. The fridge water was turned off, so my father in law had to pull the fridge out to get it working. The fridge light bulb was out, and while they offered to reimburse it, again this is something that should have been ready on move in. With our thermostat, it would have been helpful to be informed of the make and model ahead of time so I could at least look up how to use it. This particular smart thermostat was not nearly as simple to figure out as it might seem, especially with no instructions provided, and the battery in it was dead as well. Having to troubleshoot and research all of this on move in day added even more unnecessary stress. There was also confusion about key pickup. I was originally told to pick them up at their office. When I reached out closer to move in, they forgot they told me that and instead said to use a lockbox at the property. This would have been more convenient, but I only found out because I asked. If I hadn't reached out right before move in to remind them about the key pickup, I might have driven all the way to their office in Clarksville only to find out the keys were actually at the property. This is something that should have been communicated clearly without me having to chase the information down. On top of that, the alarm system was still under the previous resident's account. Again, nothing was communicated about this and I had to figure it out myself when the system would not set up correctly. The biggest and most stressful issue has been our HVAC. Since early November we have had constant problems with our heat. It has gone out five different times. We have had to rely on space heaters just to sleep and stay comfortable, and this has been incredibly concerning especially with my wife being pregnant. We have put in multiple maintenance requests and yet we still have not had consistent heat for the entire month and a half we have lived here. As I am writing this review, the heat has gone out again. This has made us extremely uncomfortable in a home we are paying full rent for. To be fair, they offered to reimburse the fridge light bulb, sent bathtub plugs, mailed an air filter after I asked, and they have been communicating with me throughout this process to try and resolve these issues. That effort is the reason this is not a zero star review. Still, none of that changes the fact that nearly every issue I listed should have been handled before move in, and it does not undo the stress we have been under because of the HVAC problem. If you plan on moving into a home in Nashville with Marshall Reddick, I strongly recommend doing a very thorough inspection before committing. Check all batteries, confirm every system, make sure you are given the correct codes, and definitely verify the HVAC is working properly. I hope no one else has to experience the level of inconvenience and discomfort we have gone through.

I had the pleasure of working with a local agent in California, Tyler Daigler, who presented…read moreoptions in Nashville. The homes and service were amazing. Although we purchased in a different location, we had to stay with Tyler at Marshall Reddick because of the amazing service. After several weeks of research, he found us the next perfect purchase. His connections and network made it possible to get a deal done. We are thankful for him & his team for their efforts. Me and my wife cannot recommend Tyler or Marshall Reddick highly enough.

Our experience with MIG was awful. As a first-time homebuyer, I used MIG because my realtor…read moresuggested them. However, my MIG loan agent was disorganized to the point of inconsiderate (ie. inputting my social wrong on a form despite confirming the number on other forms was correct, causing delays) and outright rude (ie. verbatim telling my bank I don't know what I'm doing while on a group call- but props to USAA for privately telling me afterward that that's not normal or acceptable). I've never felt so belittled as an adult but I felt stuck as we were already in too deep on the process of getting a house. Now I know better. And my realtor experienced it with the loan agent too. The agent was dismissive to her and the overall experience was so bad that the realtor was apologetic for suggesting them and said she won't recommend them to future clients. My realtor even referenced texts from the loan agent that were so nonsensical that my realtor said "is she drunk" which, again, made us feel like we weren't worth the time to even type a text message legibly. But I don't think it was just my loan agent who was problematic as I also got emails not intended for me from other employees at MIG with potentially sensitive info about someone else's loan being suspended. And the lack of data sensitivity tracks because I also just got a letter saying they had an "electronic data incident" so info like our social security numbers may be compromised. I truly love our house and hope to live here forever, but I truly can't say it was worth dealing with MIG. But hey, I guess we learned to always get multiple quotes which has served us well as homeowners. And I personally learned being a doormat to be polite doesn't do me any favors in the long run. Wish I'd stood up to the treatment and walked away from MIG.

This is my second time using MIG and they are amazing! Rob and his team are very friendly to work…read morewith and very professional. They assessed my situation and tell me exactly what I need to prepare so I don't have to waste my time! I would like to recognize Rob with his swift responses to phone calls and emails! When he said get back with me ASAP really means ASAP! Strongly recommend to use MIG.

While the mortgage application process and closing was great, they immediately transferred the loan…read moreto a suspect loan servicing company called NewRez. They cannot get my account right and send me notices of not receiving my payments when they actually have my payment. They also send daily marketing emails for home improvement loans, personal loans and other questionable options. As a result, I would not recommend FCM.

Glenda Morris from First Community Mortgage made buying our first home a great experience. She…read morewent above and beyond to help us and was available for questions by phone around the clock. She is helpful, friendly, and is very knowledgable as well as professional. If you are looking to buy a home, First Community and Glenda Morris are the way to go!

We weren't sure if our move to Franklin, TN was going to work. Between rising interest rates, the…read moretough market, and being self-employed, it felt daunting. Keith Collins and his team completely changed that for us. Keith took the time to really understand our situation, walked us through realistic options, and worked incredibly hard behind the scenes to make something happen that we truly didn't expect was possible. Communication was clear and honest, which made a stressful situation so much easier. We're grateful and will absolutely work with Keith Collins Mortgage again in the future. Highly recommend to anyone who thinks their situation might be "too complicated."

We used Keith for our first home and he was awesome. Very fast, very on top of things. Our closing…read moretimeline was tight and he handled it without making us feel rushed. Clear communicator, no BS, easy to reach. Would definitely use him again.

Great service! Weekly updates via video are a nice personal touch. I never felt as if I didn't know…read morewhat was going on. I highly recommend Jonathan!

Jonathan is the GOAT! Super friendly, informative, professional, reliable, and easy to work with!…read moreHe eliminated the stress of buying a house with weekly updates and is easy to get in touch with if you have questions. He really does go above and beyond to make you feel comfortable with one of the biggest decisions of your adult life. I HIGHLY recommend working with Jonathan if you are in the home buying market!