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    Franklin Direct Mortgage

    5.0 (6 reviews)
    Open Open 24 hours

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    Services - Franklin Direct Mortgage

    Mortgage services

    Mortgage refinancing

    Home purchase

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    5 years ago

    Efficient, great communication! Made our refi a total breeze. Excellent team! Well done!

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    4 years ago

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    Marshall Reddick Real Estate - Nashville-Clarksville Annual Team Photo 2025

    Marshall Reddick Real Estate

    (15 reviews)

    Me and my wife were excited to move into our new home, but our entire move in experience with…read moreMarshall Reddick has been extremely frustrating. From the very beginning there were issues that should have been handled long before we arrived. First, the security system situation was honestly unacceptable. I was told in writing that there was no alarm system installed. I still have those messages. Then on move in day, when I walked in with my new keys, the alarm immediately went off. I was never given a security code, no instructions, nothing. They also never communicated to me that the security system code was the same code as the house code. The alarm was blaring and warning that police would be alerted, and I had to literally guess that the house code might disarm it. Thankfully it worked, but being told the system didn't exist and then not receiving a code made for a very stressful and unnecessary situation. Next, basic maintenance in the home was not taken care of. Every smoke detector was low battery on move in and I had to pay out of pocket to replace them. Both HVAC air filters were extremely dirty. They eventually mailed a filter, but that does not fix the fact that this should have been handled before we moved in. We also did not have any bathtub plugs, which they sent after I requested them. The fridge water was turned off, so my father in law had to pull the fridge out to get it working. The fridge light bulb was out, and while they offered to reimburse it, again this is something that should have been ready on move in. With our thermostat, it would have been helpful to be informed of the make and model ahead of time so I could at least look up how to use it. This particular smart thermostat was not nearly as simple to figure out as it might seem, especially with no instructions provided, and the battery in it was dead as well. Having to troubleshoot and research all of this on move in day added even more unnecessary stress. There was also confusion about key pickup. I was originally told to pick them up at their office. When I reached out closer to move in, they forgot they told me that and instead said to use a lockbox at the property. This would have been more convenient, but I only found out because I asked. If I hadn't reached out right before move in to remind them about the key pickup, I might have driven all the way to their office in Clarksville only to find out the keys were actually at the property. This is something that should have been communicated clearly without me having to chase the information down. On top of that, the alarm system was still under the previous resident's account. Again, nothing was communicated about this and I had to figure it out myself when the system would not set up correctly. The biggest and most stressful issue has been our HVAC. Since early November we have had constant problems with our heat. It has gone out five different times. We have had to rely on space heaters just to sleep and stay comfortable, and this has been incredibly concerning especially with my wife being pregnant. We have put in multiple maintenance requests and yet we still have not had consistent heat for the entire month and a half we have lived here. As I am writing this review, the heat has gone out again. This has made us extremely uncomfortable in a home we are paying full rent for. To be fair, they offered to reimburse the fridge light bulb, sent bathtub plugs, mailed an air filter after I asked, and they have been communicating with me throughout this process to try and resolve these issues. That effort is the reason this is not a zero star review. Still, none of that changes the fact that nearly every issue I listed should have been handled before move in, and it does not undo the stress we have been under because of the HVAC problem. If you plan on moving into a home in Nashville with Marshall Reddick, I strongly recommend doing a very thorough inspection before committing. Check all batteries, confirm every system, make sure you are given the correct codes, and definitely verify the HVAC is working properly. I hope no one else has to experience the level of inconvenience and discomfort we have gone through.

    I had the pleasure of working with a local agent in California, Tyler Daigler, who presented…read moreoptions in Nashville. The homes and service were amazing. Although we purchased in a different location, we had to stay with Tyler at Marshall Reddick because of the amazing service. After several weeks of research, he found us the next perfect purchase. His connections and network made it possible to get a deal done. We are thankful for him & his team for their efforts. Me and my wife cannot recommend Tyler or Marshall Reddick highly enough.

    Music City Mortgage, Inc - Me in my own home thanks to Music City Mortgage

    Music City Mortgage, Inc

    (6 reviews)

    I'm proud to say that I'm a 25- year-old homeowner thanks to Music City Mortgage. Last year in…read more2021, I was in a place to buy and a relative of mine had previously gone with Music City and raved about their service. As a Nashville native, I felt it was really important to me to also partner with a locally-owned business to help me buy in my hometown. They absolutely did not disappoint. I felt supported and taken care of by Paul and Debbie, who were excellent with communication and made sure I was always on track to meet the closing date. They offered the best mortgage interest rate (note that I compared quotes with 3 other lenders) and helped my pre-approval and application process move quickly as the market was incredibly competitive back in 2021 -- even more so than today. Best of all, they were patient with me and walked me through everything as this was my first time. I'm incredibly thankful for Music City Mortgage and absolutely recommend them to anyone looking to buy in Nashville.

    I started working with a nice local guy on a loan. I was looking for a Rough Order of Magnitude…read morediscussion on what was possible. I didn't want to waste anyone's time if it was unlikely to work. I have a unique situation that required some advice from his boss. I was put in contact with a New York City manager. Evidently that's where the real decisions are made. In the first minute the manager talked over me with her aggressive NY attitude. She knew everything and didn't want to hear what the customer had to say. Every time I tried to simply ask a question it was more of the same. If you want your business handled by New Yorker's then feel free to use them.

    Franklin Direct Mortgage - mortgagebrokers - Updated May 2026

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