Well.... The service is really, really, really slow. The lack of staff seems to be a real issue affecting the quality of service. The only waiter, Luple, did a great job despite the lack of assistance. Despite his best efforts, We waited about 45 minutes to be greeted and another hour to actually get the food. On top of that, most of the menu options were not even available. Once the food arrived, our impression changed for the better. They offer a Vegan sushi plate that was fairly good. The Lobby Lounge is located at the lobby of the former San Juan Hotel which is an absolutely beautiful place; is sad that the deficiencies in service destroyed what would otherwise be a great experience. read more

The Lobby Lounge - Fire cracker. Not vegan. - Lounges Near Me - Carolina, Puerto Rico

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Told the bartender (Mildred) it was my birthday and she showed up with an old fashioned (what I was drinking) and it was by far the nicest surprise I could've asked for. She was sweet the whole Time but after telling her it was my birthday I thought that was a really nice gesture. I would highly recommend this establishment! read more

Come and enjoy delicious cocktails and great conversation with Esteban the skilled and personable bartender at the Lobby Lounge. Great drinks, great view, available sushi bar and hot tapas! Ropa vieja mini tacos! Duck empanadas! = Mmmmmmm read more

The Lobby Lounge - Lounges Near Me - Carolina, Puerto Rico

The Lobby Lounge, as it is so ingeniously called, is the main bar in the Ritz. Cocktails are overpriced and somewhat gimmicky. However, there are a couple decent specials listed in the menu. One has to do with discounted Medella Light during a certain hour (final cost is still overpriced, if you ask me). The other is buy one get one Bacardi cocktails from 5-6pm. We took advantage of this one evening and the pours were heavy and seemed to get heavier as we powered through the hour. The Lobby Lounge isn't bad for a nightcap but it's not a destination. read more

The Lobby Lounge - The bar - Lounges Near Me - Carolina, Puerto Rico

We enjoyed the the Lobby Lounge. Didn't matter what time of the evening we showed up, we were always able to get a great table. Service was friendly and we always had more than one server spot by our table to offer service. Favorite dishes included pulled pork flat bread and empandas. We loved the free snack tray, which included olives, nut snacks and plantain chips. A big miss was the wings. Reminded us of wings pulled from the freezer. Another plus, they had live music on Valentine's Day and passed out roses to the ladies. read more

The Lobby Lounge - Yummy snacks - Lounges Near Me - Carolina, Puerto Rico

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This is a casual food option for guests staying here. Good option to sit, relax, grab a drink before or after your last destination. Not recommended for people not staying at the ritz. There are nicer dinning options available inside this hotel. This place is literally located in the lobby by the entrance, bar style seats. You could also dine outside and ask the waiter to assist you, which I prefer, for a bit more privacy and less noise. Food is not bad, just not memorable. read more

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Beautiful lobby lounge with stunning view and remodeled ceiling light sculpture. Comfortable seating around small tables set for 2, 4 or 8 folks, a regular bar/stools setup and a small sushi area. Sushi was first rate - two sushi chefs do a great job with variety of fresh fish and many fun rolls to chose from with your sushi/sashmi order. Signature cocktails are quite fun. We stayed here before a cruise and when we left the hotel the main bellman invited us back (gave us Ritz luggage tags) since we had a few hours to kill between when the cruise ship arrived and our plane left. It was great to come back here for another sushi / cocktail combo. read more

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Since I last went to The Ritz-Carlton, San Juan two years ago, they have renovated some places around the resort and this lobby lounge being one of them. I am so happy they did! Before at night time if I didn't want a fancy meal they only offered the beach side food which I already had for lunch. It's nice now to have another option of food as well as the relaxed environment. We went for small snacks a few days and choose from the sushi and tapas. My favorite dish was the mini tacos! FYI if you know me well, you know I love my Grey Goose and grapefruit juice for my choice of drink. I loved that they put a fresh wedge of grapefruit in to top it off. My favorite little touch. read more

The Lobby Lounge - Lounges Near Me - Carolina, Puerto Rico

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I had the churrasco for dinner at the Lobby Lounge. The steak was marinated in papaya and came with a side of rice and beans. The steak tasted great, but the rice and beans were just above average. The service as expected is great. Ritz-Carlton trains their staff very well. Our waitress took our order soon after we sat down. Our food arrived at a reasonable time frame. The Lobby Lounge over looks the swimming pool. read more

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Good food, our servers name was Cely, my main complaint was how long it took to get our food. We ordered the algarete roll (sushi) and it took 50 minutes to get it. We thought we would wait to order more food and see how the first thing was, but then as we got more inpatient, we ordered shrimp tacos because we figured if the sushi was any indication, it was gonna be a while. Well it's been 45 minutes since we ordered those now and it's still not here. It's not busy so there's no reason for it to take this long, if you're at the ritz skip the lobby lounge and proceed to BLT, ask for Peter and enjoy your food. Update: our shrimp tacos came out, they were tasty, at least Cely was perceptive of our frustration. They ended up comping our meal. read more

From the point of view of a teen, this place is cool for finger food and virgin drinks lol! read more

The Lobby Lounge - Lounges Near Me - Carolina, Puerto Rico

Great atmosphere, the heart beat to the resort if I must say! The team behind the lounge is top notch! I believe toward the second half of my sit down I was having nothing but future drinks that they were considering for their next menu. Will have to do once again before heading back home. Thanks guys! read more

What a great little bar and lounge! The food is only okay there, but I discovered the fish tacos which were sooo amazing (thus the 4th star). The service is good and pretty fast I would say. read more

the ambiance on a Thursday evening is barely alive and the bartender used mojito mix for their 'signature' mojito. Is it too much to ask for fresh at $14 per mojito? The drink itself was overly sour and a bit canned tasting (fancy that). Disappointing at best. read more

Decent basic food, friendly service (they are trying). Sushi menu is limited, but tasty. Sampled several times during our stay. We enjoyed the outdoor evening seating. Would recommend checking it out for a more relaxed simple fare after a day enjoying the ritz read more