Dana is outstanding! She goes above and beyond to ensure my family member is well taken care of by…read moreher stellar team. We are very grateful for her leadership and strong logistical aptitude.

Donya Johnson is fantastic! Always on time, pays complete attention to my care throughout the time,…read moreis cheerful and extremely helpful in all my daily tasks. Vontaisha Aggison is always cheerful, has learned all my needs after just one visit and is attentive throughout her time with with me. She is very professional and even helps me with my grocery shopping, cell phone adventures (of which I am challenged), and has a great personality and a joy to be around.I Shadara Holmes was one of the first care givers to visit me. She picked me up from the hospital after surgery, took me to Doctor appointments, and made sure I kept all my appointments. She learned all my needs during my surgery recovery and was always here when I needed a helping hand. I don't know how I would have made it through my surgery recovery were it not for Shadara. Shadara, thank you very much. Tiffany Campbell is extremely qualified as a care giver and has a great personality. She knows what my routine is and always insures my needs are met (fixing meals, doing laundry, tidying up around the house, helping find my favorite TV programs.) She always checks that I have the next days food and clothes laid out before she ends her shift. Thank you Tiffany. Chonell Klass is extremely observant and is able to anticipate my needs even before I know I need them. She remembered my routine from her visit and has been extremely helpful in all my care tasks. Chonell is great company as I am pretty much a "shut in" during my recovery from surgery. Thank you Chonell.

The owner, Benjamin Sawyer, was very mean and cruel to me. He came to me through Vet Assist and I…read moretold bim how to be hired by them. I told him I needed someone to take me to doctor's and help clean house. He brought a nice woman named Susan to help me. He wanted to know the days and hours I needed her and I gave them to him. He didn't tell me she had to stay four hours and she had to call him immediately after leaving and she was required to report what happened here. Twice I told her to leave early because I was sick and needed to be alone. She reported this to Benjamin Sawyer and he took my hours and days away from me without my knowledge. I called telling him I was upset over this. He threw it up to me that they weren't a taxi service. I said I told you in the beginning what I needed and you went along with it. I texted him I was still upset that Susan gave him a bad report. He texted me he wanted no more messages about being upset. I called him this morning and his wife answered. I tried to tell her there was a communication problem. I told him I liked Susan who he sent to help me and said I hope you all pay her for her mileage and he told me that was no concern of mine. The last call he said, "No wonder you're by yourself, Susan isn't coming back." This was when I tied in with him calling him a few choice words. Don't call him for help is my advice.

My sister and I needed to put a short-term care plan/team together quickly after our 93 year old…read moremom fell and broke her hand. She lives independently (with lots of support). Suddenly, her caregiving needs seems to explode. I live across the country and was dealing with my own health issue, couldn't travel to Virginia. My sister is nearby but works full-time. I reached out to SHS Hampton Roads on a Sunday. I heard back from Ben immediately. He and Kebe were able to meet with my mom and sister the next day. We had SHS care in the home that week. The care my mom has received from SHS has been great. It is easy to communicate with Ben and Kebe re: scheduling or other questions. My mom has enjoyed getting to know her caregivers, and we trust them with our mom's care. This is a unique caregiving model.

The Walkin side I don't care for at all the doctors shows no concern the ones I have dealt with…read moreanyway Dr.Ashley stated today they don't give medicine and to go to Er but that's because they feel like I could too much according to Cassandra Dalimida there was a conversation about me before Dr.Ashley came in the room. And they all laughed she made the stated after coming into the room she was concerned that she may need to put a tube down my throat why i don't know I was there because the dentist cut my gums to repair the bone and gave me no medicine because I can't have aspirin products because of the gastric issues I have and I'm allergic to codeine and amoxicillin and she told me to go to er And i stated why this not an er problem bottom line she gave me no medicine trying to say she didn't want me taking a lot and all i have is over the counter Tylenol i stated i was going to contact my caseworker at Sentara Health and i did I'm so over the walk in department

It's been 24 hours since I went in for an X-ray for my right foot. I was told that the results…read morewould be back within 30 minutes to an hour and I would receive a call. I called this morning at 11:00am told my X-rays are still "processing" ( 3 X-rays were taken) ... meanwhile .. I'm in pain, foot more swollen, more bruised and no answers.. called back over 10 times now and keep getting the answering machine at the Imaging and Walk In clinic. I understand that they are probably short staffed but why say I will get a call if I'm not really. I waited 2 hours to get those X-rays- and now it's almost 24 hours to get answers and I have none.

I'm so glad I picked this company their commitment to providing high-quality care is top tier…read more Their staff's professionalism and attention to detail have been very well and I'm grateful for the positive impact you've made on my loved one's well-being. This young lady is making a big impact on others keep going.

This business is ran by such a sweet young lady, I wouldn't go anywhere else for services for my…read moreelders, except here. I know they are taken care of and treated like family.

Am extremely happy with how this company assigned the perfect caregiver to my Mom. Sarita, Mom's…read morecaregiver, was punctual, engaging but not overbearing, caring, and interested in my Mom's needs. Further, my Mom loved her personality too. Thank you!

From the owner: Preferred Care at Home of Virginia Beach is a boutique senior home care company that offers access…read moreto personalized, one-to-one senior care services to clients and their families. My senior home care company refers highly qualified and committed professionals who specialize in Homemaker and Companion Care, Personal Care, and Skilled Care services. We also have an extensive understanding of the needs of those with Alzheimer's and Dementia.

If I could give zero stars, I absolutely would. These people do not work with parents at all to…read morecome up with and plan. Communication is horrible, and they lie. They will tell you they are equipped to handle autistic kids, and they are not. Do not trust anything they say. Do your research before deciding on them.

WARNING: DO NOT LEAVE THE CARE OF YOUR LOVED ONE IN THE HANDS OF THIS COMPANY!! In short: 1)…read more Very poor management and customer service at every level; 2) Accepts patients, but lack sufficient and qualified nurses; 3) Lack of a caring attitude...no notification when a nurse fails to show up for work and once you notify them, will tell you a nurse is coming, but she/he doesn't show up; Etc. Shame on you Maxim Healthcare...this is not how you should treat elderly people. Signed, Retired Disabled Veteran.

I toured Aviva, a beautiful Senior Community, and loved it!…read more The amenities are vast; inside pool, pickle ball court, 3 restaurants, and gym to name a few! All apartments have high ceilings, and a very open floor plan. I'm moving in....the end

From the owner: At Aviva Pembroke, we redefine senior living with a perfect blend of luxury, comfort, and…read morepersonalized care. Our vibrant community offers a range of living options tailored to your needs, including Independent Living, Assisted Living, and Memory Care. Whether you're looking for a maintenance-free lifestyle or compassionate support, our community is designed to help you live life on your own terms. Our beautifully designed apartments provide the ideal environment for comfort and relaxation, featuring spacious layouts and modern amenities. Enjoy fine dining, a robust schedule of activities, and wellness programs that keep you active and engaged. With resort-style amenities like a fitness center, pool, and on-site medical care, everything you need is right at your doorstep. Our dedicated team of professionals is here 24/7 to ensure your well-being, offering personalized support and care that evolves with your needs. For those needing memory care, we provide a safe and nurturing environment with specialized programs designed to enhance quality of life. Discover the lifestyle you've always wanted at Aviva Pembroke. Schedule a tour today and experience the difference for yourself. We welcome you to be part of our thriving, caring community where every day is an opportunity to live life to the fullest.

First it was my dad needing hospice care for a very short time and then my mother shortly after my…read moredad passed away. The hospice care that my mom received was remarkable followed by genuine concern for her well being by the entire staff! She thoroughly enjoyed her weekly visits by her nurse. I so appreciated the weekly updates.

Our family was referred to At-Heart Homecare and Hospice by our parents' family physician. We…read morestarted home healthcare at a time when my beloved father needed extra assistance. Their team allowed my father to feel safe and secure at home as long as possible. When the time came, the hospice team provided coordinated care and expertise during the much needed transition to a residential care facility. The support and guidance by my father's RN at At-Heart truly helped in our time of need. The care and attention on a weekly basis attending to my father's needs were greatly appreciated. We appreciate the At-Heart Homecare and Hospice's staff's efforts to go the extra mile and address our family's concerns.