This is a great find! On the surface, it doesn't look like much, but once you walk in, the five-star experience begins. The flavored waters are delicious, and the service is even better.
Pros:
The host, Camilla, is the best! She goes above and beyond to make sure you're taken care of.
The food was delicious.
Breakfast is absolutely worth it.
The suites are huge, with a private living room and a separate toilet closet.
Complimentary spa access is a great perk.
The 25th floor has food available around the clock for certain guests.
The rooms are nice and relatively clean, with a quirky and unique design.
Room keys are required to access specific floors, which adds an extra level of security.
Great location -- close to the major tourist spots and within walking distance of Hop-On Hop-Off bus station #11.
Cons:
Room cleanliness could be improved. The first room we looked at was very clean, but the room we ended up with wasn't quite the same. The toilet was dirty, and there was hair on the floor in the toilet closet that appeared to have been left by a previous guest.
The spa experience was a little confusing. Some of the staff weren't very welcoming, and there were no clear instructions about what to do. We weren't sure if the spa was co-ed, whether we needed to bring a swimsuit, or if towels were provided.
That said, I would definitely come back! Now that I know what to expect and how to use the spa, I think the experience would be even better. I would still give 5 stars. read more