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    The Learning Experience - Downingtown

    3.2 (6 reviews)
    Closed • 6:30 am - 6:30 pm

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    6 months ago

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    7 months ago

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    3 years ago

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    5 years ago

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    Holland Family Daycare

    Holland Family Daycare

    (3 reviews)

    My daughter has been attending Holland family daycare for the past 2 years, we started her there…read morewhen she was 6 months old. We've been extremely happy with the care that Lisa and her staff have provided, they are very caring and great with the kids. My daughter runs in to daycare with a smile every morning. They do a lot of fun and imaginative activities with the kids. My daughter is already starting to count, learn her colors and is recognizing letters. Lisa sends a monthly email with pictures from the past month, it is a lot of fun to see the kids in action. I've been very happy with the small daycare environment and I think that my daughter gets the attention that she needs. The daycare is spacious and very clean with a nice outdoor play area.

    We've been with Holland Family Daycare for over four years and have two children attending. This…read moredaycare provides such a great creative, structured and loving environment for children to grow and learn. As a first time parent, I relied on them to help with many developmental transitions and as a full time working parent that was fantastic. Lisa and here staff provide an in-home and center experience wrapped up in one. The teachers are like family to us and my kids love each one. The meals provided are healthy and varied and the price is very reasonable for what you receive. Both of my children excel here socially and academically. Our first child is entering Kindergarten and he is starting with so much confidence and knowledge which is priceless to me. We went from a full time family to part time and having that option was great because I absolutely did not want to leave. They have become an extension of how we like to teach and parent our children.

    Creative Kids of Downingtown

    Creative Kids of Downingtown

    (6 reviews)

    My child has been going to this daycare since December of 2023 when she was roughly about 9 months…read more Back then, Ms. Marisol & Ms. Lorraine were GREAT! A short time after her first birthday I realized my child had developmental regression & sought out help through early intervention services who worked with her in daycare at this facility twice a week. She lacked in communication & also had some sensory issues which early intervention helped TREMENDOUSLY! Up until maybe a few months ago she started having some behavioral issues which her OT & ST were aware of & worked with the school tirelessly to come up with ways to help them HELP HER in the classroom but were blantantly ignored. Instead they chose to record my child which by the way is now only TWO, in instances where she may have been having a meltdown , not able to make her needs known or simply was having sensory issues that others couldn't understand & didn't try to. One of the ladies who works the front desk Christina referred me to another service which is like an IEP who can be present with my child everyday at school to help with her behaviors when her OT & ST aren't there. KEEP IN MIND, these services are not typically offered to 2 yrs old bc they normally work with kids 3 & up. They also would be able to give my child an officially autism diagnosis on eval. Well, yesterday 5/22/25 was my child's ST day & I read every note she writes when her sessions are done from 10am-11am. According to her my child had a great day! Spoke with her teachers about her behaviors throughout the week & was told she has been doing better with keeping her shoes on & instances of "scratching others." However, when I picked her up @ 4:30 I was told by Christina at the front desk that my child had two altercations with another child & "scratched them on the eye lid then scratched them on the side of the eye & in a nut shell tmrw is just going to have to be her last day." No prior meeting with me or even her ST/OT to discuss her behavior to say hey if it continues in a week or so I would need to start looking for other centers to send her to. Nothing in writing for me to sign her dismissal/termination. Just flat out she has to go. I've been getting the feeling they didn't want my child there & instead of doing it PROPERLY they did it EXTREMELY DISTASTEFUL & unprofessional. They also have high turnovers with staff & even have some employees who simply should NOT be working around small children! Ms. Chrissy was my child's main teacher this year & also the only teacher who seemed to understand my child's needs & also listened & learned her better by working with her ST & OT to implement their goals for my child in the classroom. I am also an LPN & work 7a-7p 3 days a week so I have to take my child to daycare by 6:30am those mornings. Usually Ms. Taryn & one other child is there that early but on a few occasions she was not & it was just Jon who is also married to Christina there watching that child. Again, my child can only say a few words & I NEVER felt comfortable leaving a little girl around a grown man unattended! I don't care if it's only for 5-10 mins while Ms. Taryn runs late or whatever the case may be it should NOT be allowed for everyone's safety! Marianne who also works the front desk is very rude & nasty! I hate to say it but it definitely feels as though race plays a big part in this daycare as there aren't many African American kids there. My experience in the beginning was great but over the last year has been terrible. I am a working mother of 2 & now have to seek alternative childcare because they literally just threw my child out with no warning. I am in the process of seeking legal action against them! Parents please don't let the "family owned & operated" slogan fool you. PLEASE be mindful when sending your little ones to these careless, money hungry people !!

    Creative Kids is a wonderful, nurturing environment for our two boys. The faculty treat our…read morechildren as their own. It is also the most affordable center in the area! I recommend Creative Kids to anyone and am so blessed to have our children go there.

    Coatesville YMCA

    Coatesville YMCA

    (11 reviews)

    I've been a member of this Y for 5 years now and I'm so glad my family joined. I've never seen such…read morea welcoming staff, amazing and fun instructors, and safe place for my kids to play while I workout. I've lost 45 pounds since joining and I do most of the group exercise classes they offer. It's also an awesome value at only $99 per month for our entire family which includes two hours of child watch time per day. You also get a 3 hour parents night out once per month that I feel is worth half the cost of membership alone and my husband and I get to go out for date night. I've been to other Y's in the area but none of them compare to this Y. The staff and instructors know my name when I walk in the door and it truly feels like family there. I've also made many friends over the last 5 years there and I'm so glad I joined!

    **Extremely Disappointed -- This Is Not Acceptable Customer Service**…read more My swim lessons were transferred from the Jennersville YMCA to the Coatesville YMCA specifically to accommodate my work schedule. Coatesville advertised a Sunday swim lesson at **12:30 p.m.**, so I arranged my day around the service I was scheduled and paying to receive. I am new to this area. I drove approximately **45 minutes**, coming from between Philadelphia and Kennett Square to Coatesville, navigating unfamiliar, winding roads and paying nearly **$5 a gallon for gas**. I arrived, checked in, changed into my swimsuit, got into the pool, and waited. By approximately **12:38 p.m.**, it became clear there was a problem. The young lifeguards working at the pool had **no idea there was even supposed to be a swim lesson.** Think about that. I drove 45 minutes for a scheduled lesson, changed, got into the pool, and the employees responsible for the pool did not even know the lesson existed. No one from the Coatesville YMCA contacted me beforehand to say the lesson was canceled, changed, or that there was an issue. Then came the customer-service failure. There was one person working the front desk, **Jaya**, and she was unable to resolve anything. At that point, I requested that my membership be canceled and that I receive the appropriate refund because I should not continue paying for services that the YMCA failed to provide. I was told I would have to **send an email**. No. I was standing inside the YMCA after THEY failed to provide the service I drove 45 minutes to receive. I asked Jaya to cancel the membership then or contact someone who had the authority to do so. She told me she did not have any phone numbers for anyone who could help. How does the person operating the front desk of an organization have **no way to contact a manager or someone with the authority to resolve a customer issue?** Instead, I received several apologies and a business card for **Aydin Ludwiczak, Aquatics Coordinator**, and was essentially sent on my way. "Sorry" does not return the time I lost. "Sorry" does not put the gas back into my car. "Sorry" does not explain why nobody notified me. And "sorry" is not an acceptable substitute for actually resolving a problem your organization created. What makes this experience even more troubling to me is that Coatesville serves a predominantly Black community. Communities of color deserve **competent, organized, responsive customer service just like anyone else**. The level of service I experienced today was disrespectful and unacceptable, and I sincerely hope this is not representative of the standard this YMCA believes this community should accept. I will be documenting this experience, contacting YMCA leadership, and leaving appropriate reviews because this deserves attention beyond the front desk. I did not ask for anything extraordinary. I expected the **scheduled service I paid for**, or at the absolute minimum, advance notice that it would not be provided. And once the YMCA failed to deliver that service, I expected someone to take ownership of the problem and resolve it. Instead, I got confusion, no lesson, no meaningful assistance, no immediate resolution, and a business card. **That is unacceptable.**

    The Learning Experience - Downingtown - preschools - Updated September 2026

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