I have a 2006 Mercury Mountaineer (very low milage/secondary vehicle) on which the headliner was…read more"sagging" in several places due to age. Spray adhesive (3M Headliner and Fabric Adhesive/@Amazon) didn't solve the issue because the foam the headliner was attached to continued to crumble. So I did an online search and one of the companies I found was "Bigs Mobile Headliners." I liked the idea that they came to your location and did the work rather than me having to take my vehicle to some other location and leave it. I phoned Bigs and spoke to Jim Lucas and made an appointment for him to come to my house and do the repair/re-cover. Jim came out and none of the (dozens) of fabrics he had on hand were an exact match (one was close, but not exact). Using a fabric sample card, Jim found an exact match and ordered the material. Jim texted me a couple of times to keep me apprised of the progress on the arrival of the material (it was fast). Two days after the original appointment Jim phoned me and gave me a time he could arrive to do the repair. He arrived on time and completed the job in about two hours. The headliner now looks "factory new" (better). The fabric Jim used appears to be of better quality than the original. Jim does need access to A/C power to run his "glue gun" compressor. Interestingly, the price Jim quoted me was the lowest bid I got. It is unusual for "low bid" and "high quality work" to go hand-in-hand. But with Jim, it did. I was completely satisfied with the quality of the work Jim did and would highly recommend him. Oh, and Jim is very personable and cleaned up all of the fabric scraps in my driveway where he worked. When he left, you could even tell he'd been here.

Better than original. Timely and fair pricing. Was happy that my project truck kept it's original…read morelook.

Looking for an honest repair shop for your watch/jewelry... This is the place. I walked in with a…read morewatch pin always falling out, and the manager looked at it and solved the problem in less than a minute. I will be a customer for life. Davis is the manager and she knows how to treat customers.

Wow! Davis was amazing! Not only did she give me options for replacing the crystal on my watch…read more(instead of just fleecing me) and introducing me to a valuable new website, she incredibly replaced my battery for free, which she did not need to do. I am absolutely stunned. She definitely deserves a six figure salary. relatively new to town, but she has a customer for life

Service requested was given. She was fast in responding and helped with what I needed…read more Thanks for your service Blay. I'll definitely keep in touch if I need anything else notarized

Cheryl was kind, professional, and efficient. If I have any notary needs in the future she will be…read moremy immediate point of contact. I can't recommend her enough.

Vilma was fantastic. The entire experience was over the top . The place was spotlessread more

High tech, clean, polite crowd, coin or coinless this place is top notch. Too bad there is not one…read morein Knoxville!! They'd be providing a service! I'd show you the video I took in this establishment but it's not great quality. The staff were pleasant, young and hard working. They were always busy keeping the place orderly and clean. Again, highly recommend.

Excellent eyewear repair experience. Stopped in with a lost cause clip-on sunglasses (stepped on…read morethem) and the Fast Fix folks offered to attempt the repair at a very reasonable cost. 40 minutes later - done and successfully repaired. Could not be happier and highly recommended as well. Plainly speaking - not just a jewelry repair store. Thanks guys!

I dropped off my wife's $4,000 tennis bracelet because she wanted to wear it for her birthday…read moredinner tomorrow. The bracelet only needed two original links reinstalled, and I provided the exact links that had previously been removed, including the diamonds. When we picked it up, we immediately noticed that the bracelet is now missing a diamond. I have photos of the bracelet from three days before it was dropped off, and those photos clearly show the diamond was present. The bracelet has only been worn a handful of times, so this is extremely concerning. The quality of the repair is also unacceptable. The added links appear to have been quickly soldered together, and the workmanship looks very poor. The individual links no longer move independently, which means the bracelet doesn't flex or curve naturally around the wrist. The solder joints were not properly finished or polished, and they were left rough and obvious. In addition, the bracelet is white gold, but there was no apparent attempt to rhodium plate or finish the repaired area so it would match the rest of the bracelet. The repaired sections stand out immediately and do not look like a professional repair on a piece of jewelry of this value. To make matters worse, we were then quoted $200 for this work. This bracelet means a great deal to my wife. It was her dream to own a tennis bracelet, and it holds significant sentimental value. She was excited to wear it for her birthday, and now she doesn't even want to go out because she's so upset about the condition in which it was returned. I am extremely disappointed and frustrated. This represents a substantial investment and hard-earned money. At this point, I am hoping your business will take responsibility for these issues and make this right.