This suit was returned damaged. It was brought in and returned damaged…read more We will file a complaint.

I own a small business in IT consulting and although I used to travel extensively, I'm now…read moresemi-retired reducing my need for dry cleaning services. Having recently moved to Parkersburg, I decided to try Kesterson Cleaners to handle a suit and a few jackets in preparation for some upcoming business trips. The jackets were done properly however one of the linings was ironed in a way that let the lining protrude below the coat fabric line. I've had this happen before so I can't really say it was an issue, but it is an attention to detail that some previous (out-of-state) cleaners I've used, successfully avoided. But here's the reason for my post - the jacket associated with my suit was an issue (see pic). It was pretty wrinkled when I took it in as it had been in storage. Unfortunately, Kesterson failed to get the wrinkles out. As my trip is imminent, I am now doing the ironing myself but it was disappointing to have this as an initial experience with a well-established dry cleaner. Hopefully, this can be used as a training opportunity for whoever handles that function.

Poor, very shady, very sad and dissatisfied Service !!!! I bought a brand new long sleeve shirt…read moretoo have around 12-15 patches sewn On. I dropped it off too them and they said it would be ready in a few weeks. so I checked back with them and I paid over $70. For their services and i worn it a couple times and washed it and a couples patches fell off. so I look on the inside of the shirt and they only put a few stitches on the patches. So I take it back to them and told them to fix it right now. They said they would fix it and now they have had the shirt for 3 months and they haven't done anything and I've called and they keep telling me me that it'll be fixed in another week. Very dissappointed and so sad too see customer service going down hill these days..

took my velvet couch cushion covers to good dry cleaners to be cleaned. Paid $100 and picked up…read morenext day. when I opened the bag I was beyond disappointed. they looked exactly the same. not a single surface stain had been removed. I hand washed them that night and every single stain came out. absolutely a waste of time and money.

The place is very nice but if you use the drop off service, beware that the staff will use 80% of a…read morelarge tub of YOUR detergent!! They do a good job but I would buy small bottles of detergent for them to use.

Started out as a great place. Now it is operating in greed mode…read more Used to be able on smallest dryers to pick 7 minutes for 7 minutes. Now it is pay 1.00 for 10 minutes even if you don't need that long. No signs on the new systems. I picked 10 minutes for .50 and was forced to pay twice .50 for 20 minutes. This business appears to want to take advantage of its customers. At the very least, put of signs on how the pay system works now.

Great place to use. I love the dryers!! only $1.00 gives you almost 30 minutes and I can dry 4…read morepairs of jeans with towels and hoodies and they get dry for just the dollar!! love it!!! The hours are 7am to 9pm 7 days a week!! I literally will drive 20 miles one way to go here when I am near by or in the area. Its relatively clean for a laundry mat!! Never packed and bathroom okay, I usually go before I get there!!

I changed machines 3 time and ended up going somewhere else to do laundry. The damn machine would…read morenot take the money

Will ruin your wardrobe etc:…read more had to wash a good amount of clothing here one night. My things were in a storage unit while I waited for my house to finish being built. First, 3$/load, I was fine- thinking it would be good. Dryers are 25c/ 4 minutes- ridiculous! my 175$ comforter, that I cannot wash at home, and never had an issue with any where else- burnt, along with another blanket and a sweater and salvageable plaid pants that I have adored because they mean a lot to me- as I got them on a trip with a friend. they only had a small patch I think I can make the best of. All of these items were in separate dryers. I'm livid- I put 2$ in one dryer and my stuff was still wet. I had to put in more money- making it an average of 7-9$/ load. I was doing about 8-9 loads- with hopes to run more- but never again will I utilize this facility. between the price, unpredictable equipment and the roaches- I can't overlook it. I'm all for supporting small businesses- but this is a warning for anyone in the area- it's cheaper to drive to Columbus, do your laundry and come back. yes, a longer drive, but trust me- it's not worth ruining your things. I left my items that were ruined at the facility. Also, not the biggest deal- but their change machine only gives back on 1$ and 5$ bills. Buddy, with 3$+ prices- if you choose to dry your clothes here? Pop a 20$ slot in there for some quarters. A suggestion. Nothing bad there- but a suggestion- because the local gas stations will not give change for people using this facility.

Under new ownership with updates made. New owner has really turned this place around. Nice little…read morelaundromat with good operating machines and very affordable. Will be coming back soon!

So glad we found this place while on vacation. The guy that was there running the place was super…read morehelpful showing us how to use the equipment considering I have never used a laundry mat in my life. I even saw him help an older person seal their clothes in bags and carry out them out to thier car. It was clean, lots of room to fold your clothes. It was a busy Sunday when we were there. Parking was a little tricky but no problem finding a empty washer/dryer. There were travel baskets in there for moving your clothes from place to place and the people in there also doing their clothes were friendly. Nice safe place to take care of your laundry business. Thankfully I brought some detergent. I didn't see a place to buy some if you don't have it but that doesn't mean it wasn't available to buy.

I went to The Laundry Rack in fairmont wv and put My Money in the machine. However, this machine…read moredid not work. It has stopped. I had to put more money in the machine again it stopped. I called the manager. She said that she would look into refund my money. I called a second time because it had stopped again. They was supposed to refund my money. Called four times in the next two weeks finally got the owner. He said that he had refunded me $35 when he had only refunded me 19.75. The machine says one price but then they charge you another price a higher price. I don't suggest anyone go there. I will never go there again. They're bad for business. The machines don't work. They take your money and don't be refunded. Then they lie to you when you call them. I give them a -4 out of 10.

It is one of cleanest in town. The owners are typically on site or early reachable by calling…read morethe number posted on the wall. The best part is t you can use the bathroom while you wait for your clothes to wash and dry. You don't have to go anywhere else . The washers range in size from small to very large ( I think it holds 9 loads) z Their dryers are all big and they do get hot; 175° to be exact.. They offer six minutes for a quarter. It normally takes two, or three to thoroughly dry your clothes. Ii just wish they hadn't cut their hours when they close. I am not exactly sure what their hours arre now.

Nice clean laundry mat. Had enough rolling baskets for everyone and it was priced very friendly…read more I'll continue to drive across town to this place.

Ridiculous!!!…read more Festus, the reject from duck hunters told me I couldn't was my clothes when I walked in before 9:30pm. I informed him that I only needed to wash and ask how long does the was take. He told me 20 minutes. I said ok and turned to leave and then he offered the excuse that they only had cold water not knowing that I was my clothes in cold water. I'm sure he doesn't own the place and because I own a business I understand the importance of hiring people who listen before answering and have customer service as their goal. Utterly disappointing and will never spend a dime there.

I was here today because the others were closed due to weather and I can tell you this place does…read morenot look like the pics posted. Over half of their washers and dryers are out of order, water on floors from washers, washers do not spin out correctly and left my laundry soaked, half is dryers do not get hot. This place is filthy and is not maintained. I seriously do not recommend.

Clean. Easy to get to. Reg load is $3 and can charge .50c more for a heavy load. There are new 40lb…read morewashers $7. The dryers are $2. There is a tv for entertainment and a vending machine with some snacks. Parking right in front 25c for an hour

I am writing a review because quite frankly there are no useful reviews about any laundromats in…read morethe Cabell County area. I am in healthcare and I travel for work to the area and on occasion the hotel I stay in does not have laundry service. Despite the fact that I work in Huntington and this is 8 miles away, it is well worth the drive to go to a clean, safe and functional coin laundry. The clientele here don't appear as though they are strung out or just shot up in the bathroom (versus all the coin laundries in Huntington). The cost of a small wash is four dollars which is a little bit steep, but in comparison to the other laundromats in Huntington, most of the machines were in working order. Additionally, the dryer was $.25 for five minutes and medium load was dry within 25 minutes so a single load washer dryer was $5.25. Overall, the experience was very positive and I'm glad I found somewhere to do my laundry when I travel to this area even if driving out here it's kind of a schlep.

A Dump. Most of the machines are broken. The bathrooms are out of order. Dirty floor. Dirty…read moremachines faces. Not staffed even though it shows 24 hour clothes drop off. Only one of the change machine working. No AC, no ventilation. Certainly not a good image for Barboursville.