Short story: Dr. Cox, Kim, Amy, and Adin are wonderful. They are quick to answer questions via…read morephone as COVID-19 precautions kept pet guardians in their car. 4 stars right now because I can't go in and observe to give that last star, yet.
Long story:
I want to give you a little background then give you my experience:
1, My husband and I had just moved from a rental in Port Ludlow to our own place in Sequim. We closed in Feb but slowly moved until the middle of March.
2. We knew we wanted to adopt an adult cat because we love being cat guardians and we are in our late 50s/early 60s and just couldn't handle the energy of a kitten.
3. We found our kitty at the OPHS, got the adoption paperwork filled out, and we were approved.
4. It is the end of March and the COVID-19 lockdowns are on the horizon. We had set up a visit to meet our Kitty and see if it would be a fit. Even though there was a rough patch, we decided we would work well together.
5. Then everything shut down. We were sure about our choice, but they couldn't schedule an adoption. Then our Kitty got a mouth infection, which made him unadoptable until it was cleared up. They treated him in-house at OPHS. We called weekly to see how he was doing.
OK, enter SAH. We knew we were adopting, so I called to get him on their patient rolls around the middle of April. Bonded almost immediately with Kim. She got all the pertinent information down that I could give her. I also noted that he was being treated for a mouth infection and wouldn't be adoptable until it had cleared up. She reverified that they did a free check-up to determine the general health of pet adoptions per an agreement with OPHS. We should schedule that appointment as soon as we were able after adoption. (OPHS had allowed a longer than usual window for the free checkup because of COVID-19).
May 1 we were able to adopt, May 5th I called SAH in the morning and scheduled the check-up. The check-up turned up nothing out of line, just a healthy cat (a good kitty, too). The infection had healed up well. Dr. Cox and Adin were the two who saw him.
In the middle of May, our new family member started sneezing. Anyone who is familiar with cats knows about upper respiratory issues. The OPHS had given him all regular cat vaccines in February. We are still unpacking boxes, so I wasn't overly worried. Dust was making us sneeze, too.
June 1: With the sneezing still happening, there also arose a desperate need to get claws trimmed by a professional because I was getting beat up. I could pet his paw, but a trimmer was going nowhere near him. I also had a desire to get baseline bloodwork and fecal done, as well as a dental cleaning, I gave SAH a call and spoke with Amy. Again, a great call.
Except I forgot to ask about the blood tests and fecal. I had focused on the sneezing, claw clipping, and dental. The dental couldn't be done until after the cat was examined, usually a second visit. When I got there today, I remembered the fecal and bloodwork. Adin said that should be no problem. Yeah, well, my Kitty is lovely until you touch his paws or try to hold him in place or give him a shot (hold his neck fur), then he becomes a vicious and very smart tiger. I don't know how the two techs were able to get the blood drawn, but there was no way to do his nail trim after the antibiotic shot and the blood draw. That will have to wait until the dental work is done and my little lovey is sedated. BTW, yes, he hates to have his mouth touched so I keep trying with the kitty toothpaste, but the years of neglect need to be taken care of.