Recently visited this location…read more Had a pedicure with callus treatment done and a wax. Reception was very polite and nice. The studio is clean and well maintained. Overall it was a good visit, quick and easy. Def would go back; just have been to many better. The wax room is a bit tight and could be nicer in my opinion. I wish that new sticks were used with each application of wax and there was a towel provided to cover up for the wax. Made quite an uncomfortable introduction. As we went though it; the aesthetician was very polite and made it quite easy.

Just started my laser treatments and had a really good initial consultation that put my mind at…read moreease. The results of my first treatment have been great, would definitely recommend.

Beware - Misleading promises. Malpractices. Time and money wastage. Mental harrasment…read more Well well the above sums up my whole experience with this salon over past 6/7 months. Yeah took me a while to submit my review as I never intended to waste my time writing the review. Busy like most of us I just wanted to get what I can for my moneys worth and let it go. Also, they offer some free treatments in return of good online reviews - am not sure how many reviews here are honest reviews here. Am sure a lot of bad experiences doesn't get written about. Ideally practices of this salon should be inspected by some independent regulatory body or some other independent organisation or ombudsmen as the responses received of the complaints from the employees / directors and owners are not good enough and are heavily prejudiced. Here goes my bad experience: Last summer, I was looking for laser hair reduction treatments. This salon came to my attention having crazy discounts of 60% off with additional 20% off on top for the laser hair reduction packages. I got tempted and signed up for the package of 8 full facial hair reduction package for £250. (Very good deal, I guess). (In hindsight may be a catch here that a good laser reduction services can't come so cheap !) Well after my 1st laser session, when I went for 2nd session the therapist said that my hair growth is really fine and is not suitable for laser treatment and advised that the laser will infact stimulate the hair growth and I should not go ahead with any sessions. She also added that the clinic shouldn't have signed me up for the package as my hair are quite fine !! Exasperated, I asked for refund as I claimed that the clinic shouldn't have signed me up for the laser treatment package of 8 if that was the case - this sort of assessment should have been done during my consultation before signing me up. To this, I was pointed to some no refunds policy!!! The clinic instead said that they can convert my package to any other treatment package, and they advised me to go for Derma pen. They further said that as Derma pen is more expensive treatment they can only offer 4 sessions instead of 8 laser sessions I had signed up for. Well I was kinda cornered with just me on my side vs 2 on their side so I had no other option but to agree to what was offered. I had no other choice as i was already out of money and not getting it back. When I reached the clinic for my 4th Dermapen session, they asked me to pay for the session !!! It was such a big humiliation and mental harrasement. I was again cornered by 3 staff members and another one on phone claiming to resolve the dispute, which to me looked more like dishonest and disrespectful behaviour ! Am not sure if the salon has any effective dispute resolution process as it's only the employees / owners / directors I got to talk to and their responses are bound to be prejudiced or if there is an ombudsmen or a regulator where I can report the dispute. I am not really happy with the way I have been treated and the mental stress the whole experience has caused. From my experience, I would never recommend this salon to anyone. Results of dermapen - During the treatment - less pain after using emla cream After the treatment- my face had lots of swelling, looked like my skin was burnt, and was in pain The skin is supposed to have some peeling during few days after the treatment which I never got. Effect on pigmentation- negligible. I spoke to some other salons who offer derma treatments about results of the same and I was advised besides other technicalities, it also depends on the quality and quantity of lipids oil the salon uses for the treatment. Colaz use some of their own brand oils for the treatment and since I had negligible results and no peeling following treatments, it could be that quality is not that great and the quantity used during my treatments must been inadequate for such treatment. All in all very unprofessional salon. Don't waste your precious time and money

I went to the Paddington branch and what a mistake. It started off ok and then new management came…read morein and it has been horrendous since. The manager Zara is downright rude, doesn't offer refunds and gives you attitude when you question things. The salon itself isn't even all that but generally it is managed very badly. Perhaps the other branches fare better but my experience here was miserable to say the least. I got conned into buying a package, only to be told later after I paid, that it's non-refundable. I do agree with Meeta G's claim about their business malpractice. Very misleading and this is the first time in my life I've ever written such a review, but there has to be transparency in any business and the way this branch is managed and how I was treated was something I have never experienced.

Beware of permanent facial scarring!…read more I paid over £300 for a special package of three sessions of "Dr Pen" for the face and neck at the beauty clinic in Hounslow Great west road.. The first red flag for me was during my first session with the manageress at the clinic... From the start, it was all very rushed and unprofessional; within a couple or so minutes into the treatment, I was informed my forehead was bleeding more than it should, however I was reassured everything was fine, and treatment continued. Second red flag was she only took ten minutes altogether on my face and neck, only covering some parts of my face and neck. I questioned why some parts to my face and neck were left untouched, to which she responded with "I did treat all the face and neck" I then politely asked why the session lasted only ten minutes to which she responded with "Well that's all the time you needed" even though I pinpointed clearly areas that evidently had not been touched after looking in the mirror, she refused to acknowledge this. Third red flag was only within a few days after the treatment, when swelling had slightly subsided, pitted scarring was visible all over my forehead, specifically in one region with three fat rounded needle punctured track marks that stood out the most, side by side in a row, to my horror I was disfigured and cheated out of my money. The same day upon noticing this, I phoned in and asked to be seen. When I was seen eventually seen by the manageress, she took me into a private room and sat me down. I shared my concerns with her and this is where the gaslighting began, saying that she could see nothing wrong with my skin and that these were "enlarged pores." She was rude all the while I was polite and respectful throughout the conversation, and was close to tears while being gaslit, and mocked by her stance, tone of voice and her choice of words. Fourth red flag was when I asked her for a full refund I was refused straightaway. I then politely asked for a partial refund and I was yet again refused even though my two other sessions were paid for in advance. Fifth red flag was when she was reassuring me to continue with another session of Dr Pen with her, I asked politely (Knowing full well I wasn't going back to finish my treatment with her) if I could see her that she's qualified officially in treating people with the needle device ( Dr Pen) to which she responded "if you want to see my papers, you'll have to go through your solicitors for that" Her tone was passive aggressive with an untouchable demeanor. Sixth red flag is advertising free Microdermabrasion treatments within the clinic under the requirement that you have to post a good review on their services. You'll see their leaflets at reception if any are left. So if you see good reviews, don't let that fool you. I don't care to use any of their other beauty treatments that were offered to me as an alternative, yes I have lost my money but learnt a valuable lesson. I've warned you, don't make the same mistake as I have!

Don't come here for waxing. Apart from one therapist they don't know how to wax. They leave patches…read moreof hair behind and leave wax on your body after they have 'finished'!! They are supposed to be a training school too so I'm not too sure they are teaching the right stuff!! It might be cheap but it only does half the job.

I was treated for acne, scarring and uneven skin tone. I had tried other products before but…read morenothing seemed to work. What Dr Berry prescribed to me was amazing, worked straight away and im very happy. I didn't think I would see results so quickly. Customer service is excellent too.So thank you very much!

From the owner: We are a cosmetic skin clinic based in Windsor and Cardiff. We are situated at the leading private…read moreconsulting rooms, Alma Medica in Windsor (near London), and Cyncoed Consulting Rooms in Cardiff, Wales. Our consultations are in a relaxed and profession environment at our private locations. For further peace of mind, we have CQC (Care Quality Commission) registration at our Windsor clinic; and Health Inspectorate Wales registration at our Cardiff clinic. At The Wellfield Skin Clinic we provide a wide range of facial aesthetic and cosmetic treatments including treatment of lines and wrinkles with muscle relaxants and Dermal Fillers. Injectable treatments are always administered by a fully qualified, and GMC registered