Excellent flatbed experience today with Mercedes Roadside Assistance and Rossano & Son's Towing of…read moreNewton, NJ. Justin was an absolute gentleman -- friendly, calm, and so familiar with the G-Wagon's quirks! He even managed to put me at ease, which is basically roadside-assistance wizardry. Five stars!

I had a car that had a dead battery, and a flat tire. It was parked behind a building in a historic…read moredowntown area, with access an alleyway.. Both the person on the phone and the person that arrived to two (I missed names, sorry) were great, and kind. They were able to get it jump-started, run for a bit, and carefully drive it to their flatbed out front. While every towing situation is different (distance, time of day, etc), today Rossano & Sons Towing was the most affordable of the quotes I had heard from, and were quick to move (it was going to be blocked in by other tenants) the vehicle from Newton to Stillwater. I cannot thank them enough, and strongly recommend them.

Did on ok job on the repair work, but they taping for the paint job was not great. They painted…read moreover to much of the black trim - kind of disappointed in the quality of the paint job. The other repairs were fine.

Excellent communication and refreshing to work with ol school honest hardworking professional. He…read moreknows his cars and his business. Very happy we decided to go with him.

Had my 1971 Plymouth GTX restored a few years ago. Complete rotisserie restoration. Body work,…read morepaint, suspension, engine and drive line and interior. Body and paint laser straight. Fit and finish excellent. The quality of the restoration also excellent. I have referred Longvalley to many people.

Not sure why they bother to call themselves "Long Valley Auto body" when they don't do any auto…read morebody work. Restoration only.

Where do I begin? My husband and I were in need of a vehicle. We were on our way to the Honda…read moredealership but we stopped by John Johnson Select Used Cars. Tony Moretti greeted us in the parking lot as we were looking at a Jeep Cherokee. We decided to buy it and were informed the vehicle had an oil change and was maintenanced. When we test drove the car, I noticed only one key. I inquired about the second and Tony said that it was probably available but they wouldn't have it until the plates came in. He told us if they didn't, they would cut us a new one. Ok, no problem! Tony completed the lease agreement at their used lot and fortunately gave me a signed copy. He informed us of the Powertrain Warranty which was to be included. I'm glad he wrote it down on the lease! They did not have the ability to process the paperwork at their location so he drove us up to Johnson Dodge. At JD, they told us they couldn't get us in our price range so we increased our down payment as much as we could but it still wasn't enough to get us within budget. Strange, but it wasn't too bad, so be it. They had us sign off on the lease through a digital pad so the numbers weren't visible for us to see but the only change made from point A to point B was the increase in the down payment. When we left the lot, I noticed the maintenance message said the car needed an oil change. Maybe they forgot to reset the message? Fast forward two weeks. We received our first statement. I noticed the principal balance seemed rather high considering our down payment was a third of the cost. This prompted me to pull the paperwork from the dealership. To our surprise, they tacked on $3000 for the Powertrain Warranty!! What the...?! I immediately call them to find out the story. I spoke to Tom, who told me that the lender required us to purchase the warranty in order to approve us for the loan. He also claimed they wanted to charge an 8% interest rate, and in order to get a better rate, we had to purchase the warranty. That didn't make any sense so of course I confirm that information with the lender, which to no surprise, ended up being a total lie. If it was valid, why would they not have said something sooner? We called them out on it and faught tooth and nail to get them to fix the issue. They finally agreed to cut a check and pay down the balance but it would take a few weeks. Now I'm paying interest on the $3000! Finally, when the plates came in, we inquired about the key again. They told us there wasn't a second key and that we would have to pay $300 for it! Seriously??!! Not to mention, during the battle we kept addressing the oil change situation and they wouldn't even acknowledge it. Of course this was the least of my concerns. Since they were unwilling to help, I made a call to John Johnson himself to fill him in on our experience. Fortunately, he made it right. I went back in and they drew up a new loan, putting us back into our initial price range, and cut me the second key I was promised. At this point, I asked the girl in the service department if an oil change had ever been done to the car. She looked it up in the system and confirmed it did NOT. So I asked her if they did oil changes to the used cars. Her response was yes. So I asked if mine would be done too. She told me they have a coupon for a $20 oil change!! Seriously?!?! I'll go down the road and spend $40 for an oil change out of principle. So my advice to anyone reading this, go to the Honda dealership. PS I should mention they bribe people for reviews... hence all the "good" ratings. Don't be fooled. I was offered $50 to write a favorable review. Glad I waited.

Alan is one of the most condescending individuals on the planet. Zero personality or bedside…read moremanner. He wouldn't even speak further about pricing considering the truck we were looking at wound up being a piece of crap. If you want a used car, buy a bike from Walmart before talking to these clowns!

After doing a lot of research on the best collision center, I decided to give High Street Collision…read morea try. From the moment I walked in, Brian, the owner, made me feel at ease with the process and the timeline. He has been in business for many years and it shows. They did a great job fixing my Lexus broken front bumper and grill. He kept me informed while my car was being worked on and even finished ahead of schedule. He even returned the car washed which was so nice! I highly recommend High Street Collision Center.

Brian is fixed my car multiple times (multiple different cars) after fender benders and some more…read morethan fender benders. I can't say enough about this shop. Their work is perfect, Brian communicates every step of the way and it makes a frustrating situation much easier to deal with. I will never go anywhere else. It gives me peace of mind to know that I'm getting excellent service and trustworthy pricing that I don't have to second-guess.

I went in for a quote and was very pleased by Jayson who couldn't have been nicer. He told me to…read morecall or come back if I had any questions. I went back the following Friday to book the appointment, but had a simple question about the front spoiler. I was received by a different, older, unfriendly man. I was told Jayson was in the back, too busy and he couldn't get him. Furthermore, this man couldn't help me because he didn't write the initial quote up. The worst part is, he told me I should know better than to come in on a Friday because that is when all cars are being picked up and they are too busy to discuss anything with me. He was extremely rude and frazzled. I was the only person in the waiting area at the time and told him I was not in a rush. I explained that I wasn't in the auto body business and could not have known that Friday's were a bad day to ask a question. If he was nicer, I would have gladly came back on a better day. Needless to say, I went elsewhere and they lost my business for ever. I was beyond blown away how someone in a customer service business could treat someone so poorly. If one person can't handle the front desk on a Friday, then perhaps they should higher someone else.

Jason and the staff at Community Collision were great to work with. I walked into their shop Monday…read moreafternoon asking for a front drivers side fender liner and attachment clips. Jason immediately went outside and wrote down my vehicles information and returned to his computer. I was there for no more than fifteen minutes and Jason said he located the part and would call me when it was in. He stated total time spent would be no more than twenty minutes. Jason called me yesterday morning stating the part was in. I drove to the shop and the install was started immediately. Total time spent twenty minutes. Thank you Jason. Excellent customer service and pricing! Definitely recommend this shop.

This tow company was so freaking great. They was fantastic. We had a nail in our tire at 7:00am …read more They didn't open up till 8. We call they phone he answered and said he be there in 10 minutes. He fix the nail and patched it. But it didn't hold us. So we pulled over and he came back and changed our tire and got us going back on the road. He came and help us right away. He was so great to us.

I called Deerfoot and spoke to Frank he had exactly what I need for my Ford E150 van…read more couldn't find the parts anywhere. he described it and it was exactly what he said it was when I got there. Deerfoot is a clean, friendly,well organized place and I was very glad to meet them. I drove down all the way from stroudsburg and will do it again ,it was worth the drive. thanks frank. Paul and Steve.

Called just to discuss a $25 shipping fee and how I was told Tuesday and not Friday for the…read moredelivery, and the possibility of a refund in the nicest way and was responded with nothing but attitude from who I'm guessing is the owners son. I'll never recommend this place to anyone from now on and I hope this "is a lesson" for them. Probably not, judging from his attitude. What a waste of energy.