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    The Kraken Shop

    5.0 (1 review)
    Open 10:00 am - 6:00 pm

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    Response time

    7 hours

    Response rate

    100%

    Services - The Kraken Shop

    Signmaking

    Vehicle wrap removal

    The Kraken Shop Photos

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    2 years ago

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    Pro Signs

    Pro Signs

    3.6
    (8 reviews)

    I'm appalled at the level of nonexistent customer service and the poor quality this place offers. I…read morecalled them to have a full color change wrap on my car. I decided on Prosigns because they were slightly cheaper than the other places around ( I found out why). I took my car in on Thursday July 30 and told Fernando that I needed it back by Sunday August 2 because I was going to be leaving town for a couple weeks. He told me that they should be able to finish the car by then. Fernando calls on Saturday and tells me that the car won't be finished until Monday. I ask what time on Monday, and the he proceeds to tell me that it actually won't be done probably until Wednesday. So I told him that I'd pick the car up when I got back into town, 3 weeks later. Fernando doesn't communicate with me or send pictures of the car for over a week, then the second week of August, I called several times to check the status of the car. Most calls went to voice mail, he finally picks up and tells me that it still is not done (3 weeks after I dropped it off with him) AND that they broke the back trunk handle of the car. 3 days before I get back in town to pick up the car, he runs my credit card for over $2000 without telling me! (Illegal) I get back the 3rd week of August to pick up the car and it is the absolute worst wrap job I've ever seen. The original paint is bleeding through several places, there are air bubbles, there are several awful patch jobs. He didn't even bother to wrap the trunk trim or the hood trim. Fernando isn't even on location the day I picked up the car (probably because he's so embarrassed on the crap job he did). I I drive home and hear rattling in the engine, I open the hood to find an exact knife lodged under the hood. I paid Prosigns over $4k for this and it is awful! Avoid this place at all costs!

    Immediate response, willing to expedite our job, artistic and hard working, amazing quality,…read morediligent attention to detail

    The Kraken Shop - signmaking - Updated July 2026

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