1. The Korner Salon

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Washington Township, MI

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Runway Salon & Spa - The brown I asked for.... She said we could get this color

Runway Salon & Spa

4.0(63 reviews)
1.5 mi
•$$

This is a five star salon!…read more They fixed my haircut, Davina is very talented. I appreciate their attention to detail, you'll walk out happy with their work.

Extremely disappointing and unprofessional experience. I had a 9:00 AM appointment with Antonette…read morethat I booked a YEAR in advance. I arrived on time, only to be told to stand to the side while she continued working on other clients. I waited about 15 minutes before she even came over to me. I explained that I was a bridesmaid and needed to be finished by 10:00 for my makeup appointment. She literally laughed and told me, "That's not going to happen. You won't be out until 10:45." This was for a simple low ponytail with light waves that I had already shown her. At 9:35, two assistants started curling my hair while Antonette continued working on her THIRD client since I had arrived for my 9:00 appointment. I repeatedly asked when I would actually be able to see Antonette, and nobody could give me an answer. By this point I was extremely upset and honestly on the verge of tears. At 9:55, her assistant finally asked if I could come back later to actually have my hair done. Obviously, I said no because I had a wedding to be in and a strict timeline that I had communicated from the beginning. I took off my cape and left without receiving the service I had booked. The worst part was that Antonette didn't apologize, acknowledge what happened, or even say anything as I left. She simply gave me a snarky look. I am not new to getting my hair or makeup professionally done. I understand that appointments can occasionally run behind, unexpected things happen, and sometimes a stylist needs extra time with a client. That is not what happened here. There was no meaningful communication, no attempt to accommodate me, no apology, and seemingly no respect for my time whatsoever. If you know you cannot accommodate a 9:00 AM appointment, then DON'T BOOK A 9:00 AM APPOINTMENT. And if circumstances change, I would hope some would have the basic professionalism to communicate that with your client BEFORE they spend their morning sitting around waiting. I booked this appointment a year in advance because I trusted that my appointment would be honored. Instead, I arrived on time and was treated like an inconvenience while I watched other clients get serviced before me. I ultimately left without receiving the service I had booked. The entire experience was incredibly unprofessional, disrespectful, and honestly humiliating. I would never book with Antonette again, and based on this experience, I cannot recommend her to anyone who values punctuality, communication, or basic respect for their client's time.

Photos
Runway Salon & Spa - Black again..... after I just went through two bleach sessions to get brown....

Black again..... after I just went through two bleach sessions to get brown....

Runway Salon & Spa - Before I went in

Before I went in

Runway Salon & Spa - After getting it done... roots don't even match my hair

See all

After getting it done... roots don't even match my hair

The Korner Salon - skincare - Updated October 2026

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