I had an unfortunate experience with Koenig Group, LLC regarding the handling of my 2022 tax returns. Initially, I agreed to a total payment of $1,400 for the preparation of both my business and personal tax returns. However, months after my business with them had concluded, I was unexpectedly invoiced an additional $675 for my personal tax return.
Despite my repeated requests, Koenig Group has been unable to provide any documentation showing that I was notified of or agreed to this charge. They also acknowledged in email correspondence that I was not given prior notice of the additional fee, yet they escalated the matter to collections without addressing my concerns. Additionally, the pricing for this fee was inconsistent--at one point reduced to $375 before being reverted back to $675--adding confusion to the entire process.
The lack of clear communication and the subsequent escalation of the issue without proof has been frustrating. I would recommend that anyone considering working with Koenig Group ensure all fees and charges are explicitly documented before proceeding. read more