Time for a little review update. With a change in schedule, over the past few months I had the opportunity to try a different Massage Therapist at the Knotstop -Itzel! She is a true healer, and is very gifted in treating lingering injuries. I've been grappling with arthritis in my hands, and have an old shoulder injury that keeps dragging me down. Itzel does great pressure point work and also active stretches that have been very beneficial to my healing. She is professional, courteous, and superhumanly strong! I'm very grateful to have exceptional care at the Knotstop with Itzel and Ryan! Pro tip, treat yourself to the membership. I get the 90 minute massage deal for $135 for deep tissue, you can't beat it! Also, for a more chill experience, check out when you check in! That way you don't have to go to the front desk twice. I square up at the front desk when I check in, that way, I don't have to go back after my massage and deal with any details. I always tip my Massage Therapist in cash after the appointment. read more

The Knotstop - Massage Near Me - San Diego, California

I've been here twice now, as have a couple of my friends and we all have had a "meh" experience. My main issue is with the front desk. The first time I came here over a year ago, the front desk guy wasn't friendly and it didn't start my massage in a relaxing headspace. Today, the front desk had two people there and after I was checked in, neither of them thought to tell me there's a lounge that I can sit in while I wait. I'm very obviously nine months pregnant and it's hard to walk down the block at this point. After you check in, you're in this tight spaced gift shop area with no seating and I wasn't sure what to do until I saw a guy in a walker make his way through a room that said lounge across the top. After my massage was done today, I was back in that little gift shop area waiting to check out and pay for my massage. The lady checking out before me took a while so I was just standing there, exhausted with nowhere to sit. I very clearly remember giving the gift card number I was given when I reserved the appointment online, so it was also annoying that when I finally got up to pay, they dint have any of this information. These seems like small things, but they all add up to me having to put in more effort when I'm paying to set time aside to relax. read more

I've been coming here randomly for some time. Recently I have been trying cupping for my chronic neck & back pain. The staff here is really nice & welcoming. The place is very cozy. I've been going to Rebecca for my massage & cupping and she's been so knowledgeable. She helped ease my nervousness with cupping and I really like it & enjoy it. It does slightly hurt at first but we started out at the low level and worked my way up. I feel relaxed and it does help ease the tension I have in my neck and back. But she did say I need to do daily work to fix my neck issues. Which is a work in progress. I would recommend this place. They have a large staff so you can find the right therapist for you. read more

The Knotstop - Lounge area - Massage Near Me - San Diego, California

Awesome job!!! Thanks Ryan was professional and hit the spots needing attention! Knotstop is very easy to work with, the whole experience is top notch. read more

Nice place Amazing massage The receptionists were polite and greeted me upon my arrival. There's jewelry crystals and so mic more cool things available to view or purchase near the checkout area outside of the lounge. I like that they have a lounge area with hot tea and water you can enjoy while you wait for your massage therapist. The vibe is very comfy cozy. My therapist was Mateo and his hands are magical !! I really appreciated that he kept asking if everything was okay during the massage it allowed me to relax a little more knowing he could adjust if necessary. The pressure was perfect ! I added cupping to my massage for the first time and it feels like that helped with certain stress/tense spots on my back- I'm so happy they offer it as a "add-on". I arrived with extremely sore and tight muscles and left feeling so relaxed. Although the price is a bit more expensive than other 60/90 minute massages at other places I would definitely recommend. Parking note : there is street parking available on the same street as the location - you have to pay via scanning or using kiosk There's also free spots available near StPaul Cathedral just a block or two over (walking distance) read more

The Knotstop - Massage Near Me - San Diego, California

My husband got me a giftcard for a 60 minute massage and a facial, so I called last week and booked an appointment for this afternoon for both services. I came here for a 60 minute full body deep tissue massage and had a great massage. At first, they didn't know if it were for 60 or 90 minute massage. Mateo was very warm and friendly and asked if I had areas to focus on or avoid, I told him I'm training for a half marathon and just ran 11 miles 2 days ago, so still feeling some muscle soreness and want to work out the lymphatics and lactic acid, with a heavy pressure, focusing on legs and upper back. He did a wonderful job, and asked if the pressure and spots felt OK. I went to check out and was expecting to get a facial but they told me to come back another time. It was a minor inconvenience, but I think it could have been better communicated prior to the appointment since I called specifically stating I wanted both done. If I were coming from far away or from out of town, I'd be more upset. I tipped Mateo and booked the facial for another date. Parking can be tricky in this area. The space is clean and welcoming. read more

I liked the atmosphere of the spa and it is nicer than some of the Thai massage places in town My masseuse did a great job of asking me where I wanted to concentrate my time and checking in on pressure. They have great membership specials that I am debating becoming a member. read more

This place is such a gem! Highly suggest getting a massage here! Itzel was so kind, accommodating, and just fantastic overall - I really enjoyed the back on track massage. This is such a friendly place with a super pleasant, relaxing, and clean vibe. Also - they make it incredibly easy to book with a ton of time options early to late! read more

Got my massage here a lil over a month ago and can say that it was so good! The place is very cute and cozy. I felt safe and comforted. My areas of concern were all addressed and enjoyed giving my money to them! It was well deserved. Thank you for this experience! read more

I had a 60-minute Organic Men's Facial with Lindsay and it was relaxing, therapeutic and enriching. I've been seeing Lindsay since 2016 and I love that she is still dependable and working for The Knotstop. She's experienced and knowledgeable about facial products and I love the eminence line that she uses on me. I've learned a lot from her about facial care and I love seeing her every month for many different kinds of facials that are organic or clinical if you want something more corrective. Thank you Lindsay and The Knotstop San Diego! read more

The Knotstop - Massage Near Me - San Diego, California

I had a 90-minute Muscle Relief Therapy massage with Ozzy on 6/21/25, and it completely exceeded my expectations. Ozzy brings the intentional presence of someone who truly feels called to heal through massage--it's as if he's on a mission to save the world, one massage at a time. His energy is calm, grounding, and genuinely therapeutic. No matter how anxious or stressed you are when you arrive, his grounding energy and intuitive pace and pressure will guide you into a level of relaxation you may not have thought possible. I highly recommend Ozzy to anyone--especially those who feel anxious about physical touch, have had negative massage experiences in the past, or carry trauma related to physical touch in general. Ozzy's approach may help you begin to feel safe and supported in your body again. "Grateful" is an understatement!! read more

The atmosphere is clean, cozy and cute. There's a small gift shop in the lobby with jewelry, candles and beauty products. The staff is professional and personable. I would recommend Lindsay for your next facial, she is knowledgeable, gentle and came highly recommended. Carly was recommended by the woman who answered the phones and scheduled the appointments. She scheduled Carly for her own massages so I gave her a try. She gave a great massage and targeted the areas I asked her to. She was very thorough. I will definitely be going back for more services from both of these ladies. read more

Pricy for my pocket book but worth every penny. I wish there was a membership that allows you to go like once a month and is way cheaper than what they got. It's only for that reason I give 4 stars . By far some of the best massages I've ever had. read more

Wow. Back in April I had a gross massage "therapist" who stunk like vape and coughed and hacked. Then I got lucky and had a great -- the best -- massage therapist, until he recently left for greener pastures (can't blame him). Oh, and when I had booked with the great therapist and he left, this place had the nerve to book me with someone else without even the courtesy of telling me the good therapist was leaving...or even ASKING me who I'd prefer to book with, instead. I just cancelled. Then today, after days of a stiff neck, I had yet another therapist. It was the most uncomfortable massage I've ever had. I left with finger marks on my skin. and sore shoulders and neck. His hands were rough with hang nails or cuticles or something. He kept doing this weird $h!t on my back with his forearms. I left worse than when I went in! Do they interview these people? Where do the GET these people? Why can't they keep the good therapists? So frustrating, spending so much money -- wasting so much money is more like it -- not to mention time. Is it really that hard to get a decent massage? Here it is the most difficult thing in the world. Way past time to move on and try and find something else. read more

Ask for Phil Heal you He will Like a good shampoo Washing away The stress of the day He handles you with care And will strategically Pull your hair Ask for Phil He's worth the Bill read more

Great service, very clean, relaxing. Highly recommend JENNI as a therapist. She is amazing

I've been seeing Lindsay regularly after hurting my back at the gym, and she's been amazing!! My boyfriend sees her too, and we both love her! From day one, she really understood what I needed and tailored each session to help with my pain. Lindsay's super skilled and always makes us feel comfortable and relaxed. We've both seen a huge improvement thanks to her. Highly recommend her if you need a great massage! read more

Ya know, I've been here twice, and just wasn't my fave. First time, forgot my cupping, but charged me for it at the end-- they took it off when I clarified that it was not given to me, the second time, I had to remind the therapist and confirm I had cupping-- they weren't aware/forgot, and although I did notify them I was running a little late, I did pay for a 60min massage-- and it ended up being about 45-50ish min. It's a cute spot. Maybe I just haven't found the right therapist yet. read more

Just had a 90 min massage with Alejandro. What can I say - simple AMAZING! I had so much tension and stress built up in my body from consistent stress in nursing school, but now I feel soooo much better. Planning on coming back soon for another massage. Please do yourself a favor and schedule an appointment with him...it's ok, you can thank me later ;) read more

Heck, yes!!!!!!! Old, young, mid aged... this i s the place for you! You need to arrive fifteen minutes before your massage. I know the reason! They have an awesome lounge!!!!! Aaaand, por si fuera poco, lots of goodies to buy!?! From a scalp brush to the urban hub glove! I went all the way to the top floor. Literally, the clouds! End result, I had not slept non-stop in years -11 to 6- It happened!!!!! These people know what they are doing! Rita was my therapist. Ask for Rita and ask for "hard pressure". This is a perfect birthday, Christmas, gift. They also have memberships, and a Yoga studio next door. Architecture Lovers, they are next to the Britt-Scripps Victorian Mansion so have your cameras ready. Remember! Rita, Hard Pressure, The Camera and Time to Lounge and look around!!!!! read more

This is a painful review to write because when they stick to the schedule, and the therapist doesn't cancel, they have AMAZING services and great massages. Unfortunately, LAST MINUTE cancellations are given despite booking a massage MONTHS in advance. Tomorrow is my wife's birthday, and scheduled this massage a few months ago. Despite getting a confirmation text and email the other day....she got the call today to let her know that the massage therapist she booked is out of town. Very VERY poor schedule management with questionable customer service. This is not the first time we've had massages cancelled last minute through the years we've been dedicated members. Do yourself a favor and find another establishment, or when you book an appointment....pray that they can follow through with the appointment. read more

I booked a massage for relaxation. Got there a bit early to fill out forms. They sent multiple text and email reminders I thought were slightly excessive. My masseur was over 10 min late, so the massage started almost 15 min late but ended on time. He seemed to be chewing gum which was a bit distracting but it was ok. They gave me a new customer discount so $79 for an hour wasn't bad. I've had better for sure but for the price it was ok. The girls at the front were nice and the place (waiting area, bathroom, front area) is cute, even if the massage room itself was a bit lacking. read more

Highly recommended! I came in with my friend after we went hiking and it was the best massage ever. Rebecca was my massage therapist and she did wonderful. She knew exactly what I needed. I left the place feeling so relieved and relaxed. The staff was so friendly. read more

The Knotstop - Cute lounge - Massage Near Me - San Diego, California

Wow! Excellent customer service and incredible treatments! Kristi did the detoxifying facial and my skin is glowing. Love all the organic products. Joe and Dalton were so helpful as well as the lady who helped me set up my next appointment. So peaceful and clean. I can't wait to come back!! Thank you! read more

The Knotstop - Massage Near Me - San Diego, California

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I had Bryan as my massage therapist. He was so amazing! I loved that he asked how much pressure I wanted and made me feel so relaxed and comfortable. I will be back soon and will always request him! He is a blessing!!!!!! read more

I have been a customer for many years and I love their Weekend warriors treatment. Awesome deep tissue mixed with stretching. I had a shoulder pain due to injury and Ian helped me recover fast. I like their relaxing studio and also their skin care treatment. Highly recommended, also amazing treatment for men. Thank you! read more

Great relaxing space! This place used to be the jam, but can never get appts anymore. My friend and I used to go to this one therapist, Gabriel, he was legit. He's an athlete so he understands the human body and sore points. Since Knotstop has reopened tho, I've never been able to get an appt w/ him. What's worse is the promo emails that Knotstop uses. It always has the auto-filled name of the therapist you used to see (see image). When you click through on the CTA button, you still have to go through their menu, select service, the therapist you're looking for. Every time I get to Gabriel's availability, the only availability is 2 weeks out at 9am on a Mon or Wed. When I've attempted to call, I'm placed on hold. It's just gone down hill to the point that my friend and I can't even get an appt and have been forced to look else where. Knotstop, our marketing tactic blows! What happened to the amazing service you guys used to offer and the greater availability of therapists? read more

The Knotstop - Generic email w/ filler name of your last seen therapist - Massage Near Me - San Diego, California

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This five star review is soley based on my masseuse, Xander. Last night's massage session was THE BEST! Xander really listened to me and my body. I love deep tissue massages and he was able to deliver. Xander released a few knots around my shoulders, lower back, and neck. He used a technique similar to accupunture, no needles, instead using his fingers tip to dig deep into my muscles...I moaned a few times and I was definitely drooling. It felt so amazing around the shoulder blades, down my spine, and the base of my head. If you enjoy deep tissue massages, I highly recommend Xander! Three stars for service. I called last week to reschedule my massage, the person that answered, answered laughing. okay I get it, you're having a good time, GREAT! but don't continue to laugh (giggle) as you assist a customer over the phone. I was also placed on hold, not sure if it was a "legit" hold or if it was to finish the convo they were having. In any case, I had to call back. I called back and was immediately placed on hold. Minutes later I hung up. I was a little impatient. I called back the following day and was assisted by Patrick. Great human! Patrick was able to assist and accomodate. Service yesterday was GREAT too. Hence the *** stars for service. read more

The Knotstop - Massage Near Me - San Diego, California

Came to San Diego for a short trip with a friend and decided to get a massage at The Knotstop. Ananda was my massage therapist and gave THE BEST massage I have ever had. I was so relaxed and refreshed after! I would hands down come back when visiting again in San Diego. read more

I love this place so much! I got a massage last night from Sky and he was so wonderful! Best massage I've had in years. I already booked my next appointment with him because it was that good! Thanks Sky!! read more

The Knotstop - Waiting room is so peaceful - Massage Near Me - San Diego, California

Great personalized service I see Reina and really enjoy her massage techniques and personality. The front desk staff are very helpful and accommodating. The space is nicely decorated and clean. The cutest gift shop up front and easy to find parking on the side streets. read more

I've been a member at the Knotstop for 6 months, and overall have had a great experience. I purchased the monthly massage membership, which costs around $80/month for a 1-hour session. The front desk team members are always really kind and accommodating. At first, I tried a few different therapists and didn't have the best experience. They just weren't the style of massage I preferred. I like neuromuscular, trigger point, and deep tissue because I have chronic migraines and a lot of neck pain. Then I found KIM. Kim is an incredible massage therapist and healer. She is intuitive and can feel what your body needs during that session and where the tension is. Her style is therapeutic but extremely effective. Kim is skilled in releasing muscle tension while keeping you relaxed. She would work on my neck and all the little nerves which is a really sensitive area but could get knots out without me feeling any cringing pain. I left every session feeling rejuvenated. I would highly recommend coming to the Knotstop to see Kim! read more

The Knotstop - Relaxing waiting room - Massage Near Me - San Diego, California

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I recently came in for a massage with Kyle. It was a different kind of massage and I remember during the massage he was pinching my feet by the toes quite hard. I left the massage and felt ok and just stayed home. That evening my foot really started to hurt and the next morning I couldn't put any pressure on my foot. I couldn't walk or stand. It's been a week and a half now and I am still off my feet and recovering. I went to the doctor to make sure my foot wasn't broken. The doctor said there was some damage to the tendons of my toe and would need to stay off my feet to recover. After going to the doctor, I called the Knotstop management to let them know what happened and was very disappointed in how they handled it. They just said they'll let the masseuse know what happened. No refunds, no discounts, nothing offered to try to make things better. I basically paid over $100 to get hurt and not walk for weeks. I didn't have any problems before the massage and definitely didn't do anything else to cause that damage. I've been going to Knotstop a few times now (with different masseuses) and was planning on coming back more regularly but I'll have to start looking for something else and now I'll never get a foot massage again because this was not worth it. Be careful coming here. Not worth getting hurt and paying for the pain. read more

So impressed!! I have been in so much pain from a pinched nerve in my neck/shoulder/back for the past week and a half. I finally decided to go get some help. Booking was easy, price was great, they are open late so I could go after work and the shop and lounge are very cute. Claudio has 13 years of experience and is trained in medical massage and acupressure and I felt so lucky that I had randomly booked with him. I have had a lot of massages in my life and I think this might have been the best one I've ever had. Claudio evaluated me and immediately found all my major pain points and explained how they were all connected and how he would conduct the massage to help me. The massage helped SO much- he even found tense points in my hips and fingers to work out to improve the shoulder pain. I am able to turn my neck for the first time in a week. I was so impressed that I signed up with the membership and signed my husband up too. read more

This review is based on their customer service. Back in Dec. i called to make rsvps for four in January, unfortunately had to cancel due to one testing positive. I tried to reschedule for the following week but they're booked. The service I received in the 3 times I called have been exceptional customer service. The 3 diff individuals I spoke too were so sweet, nice and understanding. I do look forward to booking with them in the future. read more

My partner has a membership here and has always had a great experience, as did my parents who referred us. Yesterday we booked a couple's massage after a long weekend in Vegas and oh, lawd. So great! Shelby worked on me and was absolutely fantastic. Seriously one of the best massages I've ever gotten. She was highly responsive and made sure I got what I needed out of the experience. I floated out of there and immediately signed up for a membership. This is the kind of self-care that is worth the money! Can't wait to go back. read more

Lydia was wonderful. Just wonderful. Upper back and neck feel millions better and she was very pleasant. I will be coming back

My warrior/sports massage with Favi was one of the best massages I've ever had. She read my body and tension perfectly and was patience to work out several sensitive spots and knots. I cannot wait to go back for another session to continue working out the knots. It was seriously a night and day feeling walking out of there this evening! Thank you!!! I've already booked a follow up with her! She is awesome! read more

The Knotstop - Lounge/waiting room - Massage Near Me - San Diego, California

I had been experiencing neck and shoulder tightness and soreness for some time. I walked in for the "Back on Track" massage, that focuses on neck, back, and shoulders. I was paired up with Jenni, who clearly knew exactly what she was doing, and made sure that she was gentle when need be and really dug down in the muscles that needed work. I've had lots of massages for my issues, and she has been by far the best. read more

I am from out of town and was nervous about booking a last minute appointment, but my expectations were blown away. I had an amazing experience. The building was nicely decorated and the waiting room was relaxing and comfortable. The massage was amazing. I believe massage therapist was Lenore. She was very nice and and gave me the best massage I have ever had. I would come back and recommend! read more

The Knotstop - Waiting Room - Massage Near Me - San Diego, California