"The Kitchen Man" was hired to remodel a kitchen, with a contract signed on April 24, 2025, for $22,000 and a promised completion date of 90 days later. Work commenced in the first week of June. The signed contract specified that the final payment was due upon the completion of the countertop installation. However, during the project, "Kitchen Man" representatives demanded all payments be made before the countertop installation could proceed, directly contradicting the contract terms. This change in terms and receipt of full payment marked a significant downturn in the project's progress and the contractor's responsiveness. Immediately after the payment demand, I contacted Chris, the owner, to address these concerns and the stalled progress, but these attempts proved unsuccessful. Furthermore, a proposed modification (by the project manager Jackie) to add a small countertop piece behind the stove to accommodate an electrical box, has been left unaddressed. Despite numerous calls and visits to the office, the kitchen remains unfinished, lacking the promised restrictor clips for the cabinet doors and said piece behind stove easily gotten from cutout of sink. The workmanship itself has also been a disappointment, with significant gaps visible in risers, crown molding corners, and corner round molding throughout the kitchen. Daily cleanup has frequently fallen to me. As of August 22, 2025, the kitchen is still not completed, and all communication from " The Kitchen Man" has ceased. The company has failed to honor the terms of the contract, demanded payments ahead of schedule, and delivered subpar work, leaving my wife and I with an unfinished kitchen. read more

We couldn't be happier with the incredible work Kitchen Man did on our kitchen remodel! From start to finish, their professionalism and commitment to quality were outstanding. Melissa was a huge help from day one, and while she didn't make lofty promises, she exceeded every expectation. Our cabinets and shades arrived on time, the project started as scheduled, and though it ran just a couple of days over, the results were absolutely worth it. When we noticed a minor issue with a settling crack in the grout, they responded immediately and had it fixed the next day without any hesitation. Now, our kitchen is stunning, functional, and truly the heart of our home. If you're in the Wilmington area and considering a remodel, I can't recommend Kitchen Man enough. Their selections are vast, their craftsmanship is excellent, and their customer service is unmatched. Thank you, Kitchen Man, for helping us create a space we love! read more

Once again we turned to the Kitchen Man for new countertop in a home we just remodeled. I am a shopper, looking for a good and reasonable price and service. After visiting way to many other companies, we ended back were we started with the Kitchen Man. Amanda was great to work with in the office, plenty of granite to choose from, contract signed , template completed, and installed all in one week. Great crew took their time with the install. So we are able to have Thanksgiving in our new home in 2019. Thanks to the excellent service provided by the Kitchen Man. read more

Chris and his team at The Kitchen Man were amazing! From start to finish, I was met with professionalism, honesty and courtesy from the original design, to picking out materials, demolition and construction. I was not on site during the entire renovation and the team worked well with my schedule and got the job done! My original kitchen from 1986 received a wonderful transformation and I highly recommend using The Kitchen Man for your next renovation. read more

Chris and his crew finished installing my kitchen counter tops just yesterday and they are just beautiful. Chris paid close attention to details, which I especially appreciated. I would highly recommend Chris (The Kitchen Man) and his crew for any type counter tops you are considering. I would happily be a referral for anyone interested in the caliber of this teams professionalism. Joyce Cox read more

I love my new kitchen. The entire process has been seamless. Amanda and Jackie worked with me and gave me a quick estimate. From there they followed the installation every step of the way. The installers were Forest, John, and Bryant. They were truly experts in the installation of the beautiful granite. I would highly recommend them for your new countertops! They have been amazing and so easy. read more

We recently had The Kitchen Man install new quartz countertops in our kitchen. I've worked with many contractors over the years and this was one of the best experiences we have ever had. Jackie was absolutely fantastic throughout the entire process. The installers did a great job and the backsplash looks fantastic. Thank you for truly caring about your customers and your workmanship. read more

The whole process was very professional yet friendly. Amanda and Chris were great. They explained the whole process from start to finish. I was lucky enough to see the super large CAD machine that cuts the stone. The installers were on time and the work was superb. I highly recommend The Kitchen Man for any kitchen upgrades. Thank You Gary and Tilda read more

We contracted to have a vanity top made of Quartz Bianco Vail. Everyone we worked with from Sales, Office, on-site template, and installation were excellent, professional and a pleasure to work with. Kitchen Man's staff made it so painless and exactly what we envisioned. I highly recommend them. read more

We built a new house in Bolivia recently and needed countertops for our kitchen. We visited this location and the customer service was incredible! We ordered everything that day and their team installed the new countertops that next week. We will always recommend The Kitchen Man! read more

Chris and his team did an excellent job with our new countertops. They were always on time, courteous, clean and all around fantastic. You can't even see the seams! They were also very fast getting the job done. I highly recommend The Kitchen Man!!!! read more

Great company! Very nice people even the installers. I would highly recommend them to anyone doing a remodel or new build. Their prices are very reasonable and they have a large selection to choose from. read more