I was very pleased with the service I received. Very professional and friendly. They handled my…read morerequests in a timely manner.

The team is amazing! Both Carrie and Gina helped me navigate renewing my policy. It's not…read morecomplicated, I just needed extra help. Haha! So grateful to have the Kessler Alair Insurance team on my side.

I had a great experience at this location. The staff was very accommodating friendly and…read moreprofessional . They made provisions for me to complete my fingerprinting which I greatly appreciate

I filled out my application for TSA Precheck and selected this location since its 7 min from me. I…read morereceived an email reminding me of the appointment. I arrived and was immediately greeted. The person at the front desk asked to see my document then handed it back to me and asked me to wait. The place is neat and looks clean. I waited maybe like 10 min to be called to the back (i arrived early). I went to the back and handed the person my passport. She then finger printed me and took the payment. I received an email from no-reply@universalenroll.identogo.com confirming receipt of payment ($85). You then receive an email of the status and letting you know if you were approved. The process was so easy and fast. If you travel or planning to travel I definitely recommend! Appointment was on 9/36/2022 Approval email received: 10/4/2022

Dan was very accommodating and friendly. We needed a last min vin verification right before the…read moreholiday and he made it happen! Thank you, Dan!

Definitely recommend! Daniel was super friendly & helpful. It was easy & fast. Needed to get our…read morecompany truck a bin verification as it was from out of state & he got it done. We appreciate you.

I am coming out of Yelp hibernation to write this long overdue review for Shelina Martinez. Earlier…read morethis year, I contacted her when I shopped around for home insurance quotes. She gave me sound advice that helped me to negotiate a better rate with my existing provider. Even though I did not end up purchasing a policy from Ocean West, I was so impressed with Shelina that I recommended her to my best friend, who eventually switched over to her. Shelina is wonderful - communicates clearly, responds promptly and listens attentively to the customer's needs. I wholeheartedly recommend her.

I've been meaning to post a review. Been with Shelina for many years. Quality service. Extremely…read morehappy and appreciate Shelina's excellent service. Extremely helpful in helping meeting what I need for my home. I would recommend her agency and her services when looking for any insurance needs.

Cam in to this location for some DMV services. The young lady that helped me was very helpful and…read moreprofessional. She took care of all my concerns in a timely matter.

I have been a AAA member for a bit. I renewed my membership in person May 2025 when I was back…read morestateside and on Long Island in NY. Loved my experience on that day with the AAA office and team at their Franklin Avenue location in Garden City in Nassau County and wrote a 5 Star Yelp review acknowledging and thanking them. * I did mention to them that I am a nomad and to ensure that the service be valid nationwide. Affirmative. Let's go a 180 degrees to the other end with just shady, desperate and no eye contact personnel at AAA Upland who tried to scam a NYer. I presented my e mails from AAA, my DL, military ID, and phone number and e mail address plus my screen shot of my receipt at AAA on Tuesday 5/06/2025. Mr Ramsey in window number 8 - God Bless You! The scam is " we can't find you in the nationwide system . Oh but I can get you everything in your e mail for $207 today, that's a great rate. " Ray Ray thinking on the inside - Moron, that's my membership e mail( nationwide coverage). I have coverage already; it is prepaid. He added an additional discount and got really desperate. I picked up my stuff, smiled and walked out. I called AAA at 1 800 922 8228 and got transferred to the NY division who sent me a digital card and my updated info in 4 minutes. Please be aware of this. Thank you!

I've had a great experience with Teran Family Agency. They're very knowledgeable & polite staff,…read moredetailed needs assessment and ability to easily answer my questions sets them apart. I feel as though my hard work is protected! And you always get a live -person on the phone.

Overall, Gabriel has been very friendly, knowledgeable and professional. He has exceeded all…read moreexpectations I could possibly have. He has definitely put in the extra effort to make sure I've been helped during my claim process. I really appreciate that! That above and beyond attitude sold me. Thanks Gabe!

Always answers questions and helps me deal with issues in a professional and prompt manner.read more

Sheryl and her staff are great and always get things done quickly. They will definitely go the…read moreextra step for you. I have a carpet cleaning company and always manage to stump the insurance agent on how to properly insure my equipment. Sheryl took the time to make sure it was done the right way. Great service. Give her a try! I am glad I did.

I was referred to Fred and it was nothing short of a blessing coming to him for my insurance policy…read moreneeds. From the first time we spoke he has always been extremely helpful and knowledgeable. I felt confident in all the information he gave me and how he very professionally guided me through any questions I had. I've had my policy with him for over a year now and can surely say every time I've picked up the phone he's left me at ease knowing my vehicles are taken care of insured by this agency. As well as knowing that if I leave a voicemail my call will be returned the same day. He has saved me over $2000 on insurance costs and will definitely be referring anyone and everyone to him. Thank you Fred for always being so helpful!

I get it, car insurance is one of those things that you wish didn't exist until you need it due to…read morean accident. But that's exactly why I love Direct Buy insurance--Fred from Direct Buy makes it SO hassle free and SO cheap to get insurance that I honestly don't even have a broken heart every time I see the payment made for my car insurance. This guy really takes his time to make sure you getting the best coverage for the cheapest price. I know I know that's a cliche thing to say but, DO YOUR RESEARCH... shop around and when you find your CHEAPEST quote take it to Fred and he will surpass your low price and surprise you. Trust me. I never leave Yelp Reviews but this guy definitely deserves it. FRED THANK YOU!!! You are a gift from heaven brought down to the people of America!! Saving humans money one by one.

Wow, where does the time go. My wife and I have been working with Heather Minguer for over a…read moredecade. I started with my simple auto insurance plan, then upgraded my home insurance paying the same amount and getting a much higher coverage. Now all my kids have their auto insurance plans through Heather and she has been absolutely wonderful. I can call her or one of her associates and get quick and thorough answers. Today I spoke with her about adding a new car I just purchased, changes to some of the other vehicles and within a couple of hours I get a confirmation email with my changes. Thanks Heather.

I have been working with Heather Minguer for a few years now. I absolutely am a huge fan!!!…read more She assisted me in the process of getting my own insurance after I was taken off of my family account. She has a way of connecting with you with her voice over the phone and I just absolutely can't thank her enough! If I ever have a question, I can just email her, and she responds within about 20 minutes. That is excellent customer service to me... especially when you are dealing with something as horrible as an auto accident. Heather is always able to work with me in finding me a policy that suits my budget and needs. Unfortunately, I was in an auto accident. I called her frantic and panicked, and she was able to assure me that everything is going to be okay, and laid out exactly how my premium will be impacted. I couldn't be more appreciative! Thanks a million, Heather for all that you do!