Poppa's temporary home…read more.. Pretty standard for a nursing home type facility; splendid smell comes at no extra charge. There's a lot of coughing, a lot of "help me, help me" and a few strange patients including, but not limited to a) the whistle guy who, you guessed it, is ALWAYS whistling, b) the lady with purple headphones who just turned 100 who wants to know who drew the "no smoking" sign and c) the lady who repeatedly asks, "what if there's a fire?" Cool place, but let's hope Poppa (what I call my Grandpa) can return home soon. Until then, bring on the wheelchairs, hand sanitizer, oxygen tanks, and crazy cute old people.

In my younger years I use to volunteer at this Nursing home and thought it was pretty cool, a great…read morehome for the aging. Well now that I/we have had to utilize this property for rehabilitation/assisted living for my Mom, it is absolutely horrible. With in the first 4 days of being here, our Mom fell multiple times, she was placed in quarantine and no one could visit her to see what was actually taking place, because she came from a hospital setting. Once her 14 day quarantine was up, even with the Lasata Staffing knowing that they had a positive Covid testing of an employee, they moved our Mom to a different room, to start another 14 day quarantine. Luckily we were able to find and secure a new living facility for her, with in a weeks time, only to get her and see that her leg, ankle and foot were swollen. When Lasata was questioned no one would return call soft over a day. When they did call back they more or less said not our problem she's not enrolled with us any more. What a heartless caring staff you are Lasata - from the conference calls to now having a Mother in worse shape since her arrival to your facility proves / answers my unanswered questions - it's all about the money and the number of residents you keep- there is NO CARE for the resident or their families. Sham on you all!!

I was happy with the care my mom received at the Congregational Home after a fall she had. She was…read moreonly on the rehab floor. The CNAs were very good with her. One even sat with my mom when she could sense my mom was feeling very down. The HUC on the rehab floor is Fi and she is amazing. She has everything scheduled for you before you know you need it and has transportation to and from appointments as well. All of the staff was very friendly and easy to communicate with. If a loved one needs rehab and Congregational Home is a choice you have, choose it.

After asking around for suggestions from friends. We knew that The Congregational Home was the one…read morefor us to use. They are very accommodating the with the transition from day 1. Everyone from the front office to the servers in the dining room Treat you like family.

Frontida's Michelle House is a 20 bed facility that specializes in dementia care and generally have…read moreabout 3 staff on site at any time. My mom stayed her for a few weeks earlier this year. The staff was always very nice and I witnessed them being patient with residents who were acting out in ways that I surely wouldn't be able to handle. The only reason for the 3 stars is during my mom's stay there she wasn't eating or drinking and became severely dehydrated. Being that I don't have any thing to compare Michelle House to, I don't know if we should have expected more care or if my mom was too progressed to be there. I would simply advice getting clear understanding of the level of care that will be provided given your loved ones stage of dementia.

If you are looking for a place to take care of a loved one who needs assistant with their basic…read moreeveryday care..... THIS IS NOT THE PLACE. My mother has been at this location for 6 week and the lack of basic care has been so subpar. My mother's safety has been at risk since day one (See Pictures). The staff sees nothing wrong with how she is on the wheelchairs in the pictures. Staff that doesn't know how to use the equipment properly, she goes the whole day without being checked. When pushing her button for help it goes hours with out anyone coming to see what she needs. She was there for 5 weeks and was never showered once. Simple things like brushing her teeth everyday can not even be done regularly. The final straw was when my mom was having a bad day and was nonresponsive when trying to wake her up. The young lady giving her pills decided since she could not wake her up she would take the pills and shove them in her mouth. Then after shoving them in her mouth tried to give her water and because she could not get any water in her mouth decided to leave the water and walk out of them room. Leaving the pills in her mouth for the potential to choke. This facility only has one care and that is the money that is being paid by the families. Your loved ones best interest is not their priority. The worst part is the facility puts the blame on the family and does not take accountability for their staff and their lack of care and training. I had several meetings with the directors and nothing got better.

My Mom has been a resident for about a year…read more I had chosen NP for her because of the wonderful atmosphere and the comparable care services. BUT, after this year , I must say that your strengths are far beyond comparison. Here are several things that are an example of your stellar service. Mom enjoyed your pool for many months, telling visitors not to come at certain times as she could NOT miss her Aquatics class. (Not a single facility that I toured had a pool except you) Both PT, OT and the other support services have been so helpful in coming forward with suggestion of products and things that will help Mom, before I even knew she needed them. When Mom was beginning to show signs of decreased verbal skills, staff called, recommended and enrolled her in Speech Therapy Caregivers of all shifts are so willing to share things (both the good and the difficult) about Mom's habits, quirks and routines. It says a lot about their care and interaction with Mom. It is a comfort to myself and our family to know that they are aware of all this and share it as well. It speaks volumes of your caring staff. They know what movies she watches, what books she is reading, where and what she does on Wednesday nights (and ask about it), amazing! The Nurse has been spectacular. Prompt at addressing all of my many questions and concerns, she literally jumped out of her chair once and said " Let's check on that". She follows thru with so many little things and has many suggestions to help Mom and myself, as Mom continues to change and decline. The personal touch on a weekend I was out of town: She left me a phone message saying she was working the weekend, and was watching and assessing Mom. Just give a call if I needed anything or had questions. It is difficult for both the individual and the family to travel this path. All these examples of the personalized care that your staff provides Mom and in extension our family is priceless. Thank you to ALL of your staff. You should be proud of the service and care you provide. Our family couldn't have found a better home for Mom. Thank you

I write this review mid-therapy. I have been doing physical/occupational therapy for three months;…read moreI switched to this facility for the last five visits based on a recommendation of a nurse. It's quite a drive for me, but it has been worth the change. Staff is phenomenal, especially the therapist (Shelly). Therapist is supported by wonderful reception and MA- and there is a scheduler available at checkout. It is really well organized here. Location is clean and parking is easy. I even heard that one of the physicians went out and shoveled for patients when the snow removal service hadn't finished their job!

Great medical care, no crazy waiting and professional caring staff from the moment you walk in!read more

Lack of care and inability to prevent theft from resident's rooms. Really disappointing considering…read moremy grandma is here and she can't speak or move to prevent anyone in her room. Her toilet was also broken for 4 months until they finally fixed it today. Great job Azura! Glad my grandma's toilet we've paid for since MAY finally works.

Our search for an appropriate memory care for my dad ended when we met the team at Azura. We just…read moreknew this was the right place. There is a positive energy with the team members here and they seem to try as hard as possible. My dad is not always agreeable to getting help with his bathing, medications, changing of clothes, incontinence, etc. but the team tries different interventions and makes every re-attempt at things as comfortable as they can for him. The home is clean, it smells pleasant, and it feels like home away from home. He started in the early memory class but then needed to move in full time when he no longer could participate and it was too difficult for his wife to take care of him at home. We have excellent communication because there are registered nurses, an assistant director and a good medical team that provide the care. The outdoor courtyard is a bonus. I visit once a month for a span of 2 days (living in Chicago), so I eat the meals, watch him in activities, and see how he is cared for.

I am gonna have to hold off on the care part of my review because the jury is out on this one and…read moreonly been recent that we moved a loved one to the assisted living from the independent living arrangement. it really is a long involved convoluted story , way to many details to write about. the move process to assisted living lacks support and any process. the left hand does not know what the right hand is doing. the actual move in day was supposed to have a nurse meet with us,but this never happened. we were accused of not arriving on time, even though we did. We had no idea when dinner would be served, or when the meds would be administered. I asked multiple staff members for help and who I should be talking to since our arrival meet and greet never happened. I finally lost it, yes I did, and demanded to speak to "the nurse". I did not yell, but was real firm and stressed out in talking with one of the care coordinators and so was our loved one. Finally the person who was to meet with us earlier in the day comes barreling in the room like she was ready for war. We were accused of yelling, yes yelling at her staff. Not true, yes I was firm, but did not raise my voice. she starting spewing that she had 60 people to care for! Guess our loved one was not in that number. She lied about an email that was sent to us about dinner times, nope nothing like that existed. we asked where she was for the agreed upon range of time for our arrival, said she didn't see an email or have a call. we emailed her at 7:40 am and called when we arrived. only could leave a voice mail. We had to fight to have a TV installed, another story for another time. Lastly the most rude and appalling comment out of this persons mouth was that if we didn't like it we should go back to where we came from. my loved one is not only stressed out because of this encounter he witnessed in his room (she should have had the professional courtesy to suggest that we go to her office to talk) but he is afraid that he won't get the care he needs! BTW we are paying $6500 for this type of treatment. Pathetic to say the least.

Everything ! The care and consideration they give to each resident is phenomenal regardless of…read morewhat level of care you receive. Cannot say enough !

I went there Sunday 8/30/2026 Oconomowoc Wi. emergency care at 3:00 am crying in pain and could not…read morewalk or set or move because of my left hip is bone on bone. .Dr Sadler and staff were excellent A+..First time I went to an emergency in pain and walked out pain free. I needed hip replacement which I did have a surgery already set up for Nov. Thanks you Dr. Sadler and staff for caring. Thank you so much. Dorene P.

My wife and I have been to the Oconomowoc Memorial ER three times in the past year and have found…read morethe staff there to be very caring, quick to see you, extremely proficient and very professional. From a broken leg to a deep laceration, the pros there handled it all with the utmost care. The very best care around. Five stars!