I enjoyed it and was pleasantly surprised that there was daily housekeeping. Breakfast was lovely…read moretoo. Husband did not enjoy being in the bed next to the air conditioner. Kids most enjoyed the epic waterslide but the pool was not the cleanest and freezing. Hot tub didn't seem super clean either and was REALLY hot. Convenient enough location for all the things we wanted to do in Kelowna.

I just love everything about this hotel. Atmosphere, staff, rooms, waterslide, pet friendly,…read moreamenities, location to shops and golf course, Breakfast!! I accidentally booked 2 family suites instead of 2 rooms and the staff helped me with the refund through Expedia. I am forever grateful! Akshat, front supervisor, checked on me daily to ensure I was happy with service. I will choose this location for my future trips as my kid is going to college there.

Incredible experience from start to finish, with the most amazing views!…read moreWe had hosted a cocktail social event and I couldn't be more impressed with the service. The staff was incredibly accommodating and attentive, ensuring that everything went smoothly from the planning to the evening of. The food and beverages were delicious and the atmosphere was perfect! I highly recommend the Perch Sky Lounge for any event or dining experience.

As we were walking by this morning with our dogs, a neighbour remarked: "did you know there is a…read morerooftop bar/lounge on the top of this building?" Why NO, we did not know that. So we continued our walk and after the doggies were well walked out we all made our way back for a libation and a bite. Glorious day to enjoy the warm sun and lake breezes while relaxing with a very good BC local Pilsner craft beer. Between us we ordered 4 different appetizers to share - if the dinners are anything as good as the apps this restaurant will be a big hit. Learned as we were paying the bill they are still on their "soft opening" until May 7, 2018 thereafter, as the weather warms even more, I expect this place will be a happening spot to relax after work and anytime you just want to it out to enjoy the beauty that is Kelowna.

This was our wedding reception venue and we absolutely loved it, the space is beautiful with the…read moreexposed brick and wooden beams. The space is naturally really nice so you can do whatever you want with decor, or don't do anything at all. They have preferred vendors you can work with or you can bring in your own. They didn't have any minimums and their rental rate was very reasonable compared to other places I looked at. Everyone complimented the venue and we were really happy with our choice. They were also really easy to deal with and accommodating of any questions we had, they helped make everything run really smoothly. Also it's a historic venue which is really cool!

Hyatt Place is rated a 3* but more like a 3 1/2 *. We stayed there using points that my husband…read morehad accumulated on his loyalty card. We were upgraded to a lovely room on the 6th floor. The room was spotlessly clean and had a nice seating area with a couch. Housekeeping did a good job cleaning the room during our stay. The staff at Hyatt are truly exceptional. Every time we were in the lobby we were cheerfully greeted and asked how we were. We had happy hour the first day we were there and the gentleman that served us was delightful. I didn't get his name but he is semi-retired. He used to work at the Eldorado Resort. When I mentioned that my white wine wasn't cold enough he put the glass of wine in the freezer to chill for me. All information is provided by QR code. I prefer to have written documents that I can access. It was difficult trying to access information with the QR code. There is a charge for parking and breakfast but the staff were kind enough to remove these charges when we mentioned that we had a problem with the air conditioning in our room and could not get a comfortable temperature. They thanked us for bringing it to their attention and said that they would look at a promptly. My husband used the hot tub and really enjoyed it. The hotel is well located just off the highway. Traffic noise is not a problem and there is easy access to shops and restaurants. We would absolutely stay at Hyatt Place again. They treated us very well and it is a lovely place to stay with amazing staff.

An amazing Hyatt Place property! We stayed for only one night but were pleasantly surprised with…read morethe experience. The staff was very friendly and helpful, to include a follow-up call to our room once we were settled. We had a pickup so they allowed us to park in the oversized parking up front which was nice as well. The room was comfy, clean, and we got a good night sleep. Breakfast was very good and included as well. We did not get a chance to try the pool or fitness center here.

Amazing time visiting Fitzpatrick vineyards. The staff are incredible and the wines are amazing…read more Will definitely be visiting again soon!

Enjoyed a lovely lunch here after a wine tasting overlooking the vineyard. The service was decent…read morebut not exceptional the wine, a pinot and a meritage lovely and the food delicious. My wife and I shared a charcuterie plate which was comprised of two different salamis, prosciutto, a goat and blue cheese some pickled carrots and onions, olives and a delightful mango chutney. We also shared a chicken pate which was accompanied by a lovely jelly and mustard. Both dishes were accompanied by some lovely baguette slices. We finished the meal with a delightful chocolate cake, more like a torte, with cherries and Chantilly cream. All the food was delightful but priced on the high side for the quantity provided. However, overall a lovely experience.

Absolute hell on earth for me as an adult, haha, but pretty much all kids have a great time here…read more Nice facility, clean enough, lots of play spaces for kids. We came here twice on our trip and the first time there were some really big kids barreling through the play spaces. Could use a little more staff supervision but overall would recommend.

What a great entertainment centre. There is something to do for all ages. A kids zone for the young…read moreones. Rock climbing for all ages. Laser tag for 6 and up. Skytrax for 48" and up. They have a huge new arcade and bar area that is great for adults. In the evening hours on Thursday, Friday and Saturday until 11 pm they are catering more to the adults and during the day more to families with children.

I highly recommend this place for a stay in downtown Kelowna. It is centrally located for many…read moreactivities: easy to get to West Kelowna with a car to head south for wineries, two minutes from the waterfront and one of the most beautiful walks, and so many delicious restaurants right out front on Bernard. As for the hotel itself, it was clean, our room was spacious, and we never waited for an elevator. Regarding staff, I forgot clothes in a drawer in the room. Sierra was more than accomodating by holding the lost items in their lost&found and doing the extra work to parcel them up and send them to me. That should tell you all you need to know about the good people running the hotel.

To be totally fair, we had never heard of the Royal Anne prior to having the need to spend a couple…read moreof nights in downtown Kelowna. The lovely K's usual haunts had not a room available, enter a hidden gem in the downtown of Kelowna. Please don't tell anyone but your closest friends. The area is filled with restaurants, pubs, coffee houses and is a couple minutes walk to the lakefront. The hotel itself has a colourful history and great B&W photo's throughout the hotels public spaces to fill you in. They did a wonderful job of allowing us to kinda check in early and then called us when our room was ready. The rooms were nicely appointed in our double Queen with a good amount of room. The bathroom is a little snug, given the door brushes the front of the toilet. The bathroom is a one person at a time deal unless you're fine with close proximity bathroom habits. The bed was comfy, which is always a big thing for us. The breakfast covers all the bases, and although not memorable, offers a good variety to satisfy most seekers of the most important meal of the day. Location, comfort, nostalgia, parking, walk ability and you have us interested. Add great staff and you have a gem overlooked. Don't tell anyone though please.

Great staff and very good rooms and amenities. Everything here is within reason…read more I gotta keep writing to make this a "review" because I guess things can't be simply good; you gotta write an essay and go off about everything.

Rooms are dirty and stairs are a tripping hazard! Found clothes and a baby soother in my room from…read morea previous guest. Checked my credit card statement today and overcharged me for the damage deposit plus and additional $84.75 for 3 missing pillows! The room was left the way I found it....DO NOT STAY HERE!!!!!