The value of service was outstanding! I was communicated with when they were in route and when they…read morewere arriving (early I might add!) I am super thankful to have the help, I'm going through a huge split in my home and needed someone to help me get rid of my heavy couch asap. I will definitely use Rob's moving in the future. Huge shoutout to you guys coming out on a Sunday to help me out!

These movers are extremely shady and unprofessional, I would give zero stars if possible…read more They damaged one of my bedframes (which cost me ~$300 to replace) and got my $2,000 mattress filthy (no sheets or protection on it during the move). The crew dragged beds across the ground outside with zero covers or protectors onto their small little wheelie, and I noticed the dirt only after everything was unloaded. Payment was a red flag too, they pushed for Zelle or some other unprofessional method and made it complicated, my phone doesn't allow me to download apps and cannot load high level websites. I ended up paying cash just to get them out, which I now deeply regret. Once they left, I discovered they had assembled one bedframe incorrectly. When I sat on it, it collapsed, injuring me and fully breaking the frame. My sister who has down syndrome was has to sleep on the ground that night cuz that was HER bed. I cannot let that happen and let her sleep on my bed while I slept on the ground that night on our new house. I contacted the owner with clear before-and-after photos. He admitted the mistakes but lowballed me with $70 for the broken frame and $20 for the filthy mattress. After I pushed back and provided more evidence, he reluctantly offered $100 for cleaning but mocked me, saying "you don't need $150 for a little dirt." When I pointed out that if I can find a cleaning service on that does charge that will he now eat his word and pay up? Well he backpedaled but still refused to pay fairly. He promised to follow up "tomorrow" with proper compensation. Tomorrow came and went, multiple days, no contact. I texted for updates; he completely ghosted me. So that means he won't ever pay me even if I did get the cleaning service done and the new bedframe, I'll just be out more money cuz he refuse to respond back to me. Avoid this company at all costs. If you're desperate and have no other same day options, protect yourself: 1. Document everything with photos/videos before they touch your items and immediately after unloading (send the photos directly in your text thread with them for a paper trail). 2. Communicate only by text, never call, so you have written evidence. 3. Inspect every item thoroughly before paying, especially assembled furniture (sit/lie on beds to test stability). 4. NEVER pay cash. Insist on card or a proper platform (PayPal, Stripe, Square) that allows chargebacks so you have an option if they messed up. 5. Be aware: Yelp Guarantee is useless here. Companies can apparently opt out of the program after the job, so claims get denied and they walk away scot-free. 6. I should've known with their bad grammar when they first reached out to me that they are uneducated bing-bongs that don't care bout quality but only the money. Terrible experience, steer clear.