Reading the reviews of past visitors, I see no pictures, no profile picture, zero friends, outdated…read morereviews. My rant is, users Yelped to make a complaint and das (That's) it. My findings today, at 611 Northern Blvd, there is a huge park and lock/ parking lot and I believe they have a lot underneath I saw it when I drove past the aisle that I meant to turn into. I found out that they have two elevator entrances on both sides of the building. Going inside to the doctor's office, there's a glass entrance as you enter the suite you walk to check-in there's 5 windows numbered and marked with the doctor's name , a chart in the front to direct you to which window that coincides with each doctor. It seems well organized. A huge spacious waiting area is provided with a few high top seating, a double seater, and a lot of single chairs. The aesthetics are, as any doctor's office; you know, a bunch of medical docs (no pun intended, but it just happened) and brochures as well as advertisement. I had a pleasant visit from check in to check out. Dr. Danoff was jovial and I did appreciate that. It was great humor with eye contact. My visit was for joint issues. Dr. Danoff was every thorough with providing detailed information and I did feel comfortable seeing him. I've heard that he was a really good doctor, first impression... So far so good! Another reason to .... Inspire more, Yelp more!

Sicken Front desk experience. My wife having knee problems,…read moreso she went for the gel injections but turns out she has more pain on her knee after getting the gel injections. We are not knocking the doctor or the nurses. But the outpatient desk. Very very rude and unprofessional. When we check in on the second visit we started to notice how poorly their interaction with the patients. But today was worse, all these front desk people are like a gang. In front of us, the lady who checked us in at there desk openly saying loudly check to outpatient desk, "see if they have co-paid" and watching us with an attitude, while we wait for our follow up. And the outpatient desk is giving us attitude, like we don't understand this. Very Very unprofessional. I had to say openly deescalate, He was upsetting us, wife is in pain. And all that was needed just give us our papers and some advice on the next step. I leave them in Gods hand. But i will pray for justice.

3 weeks and I still cannot get the results of my at home sleep study…read moreGoing on 3 weeks A disgrace

As everyone will find out - HOW DO YOU GET IN TOUCH WITH ANYBODY…read moreTHAT IS STAFF AT 611 BESIDES THE "COVER ALL NUMBER 516-325-7000" ? You need an appt 7000, meds 7000, prior approval 7000, speak with doctor 7000, advise them your in traffic and running late 7000. The worst is if you miss the call back (if you get one) is they are told not to leave their name just to call back the number which is you guessed it : the 7000 #. this takes all responsibility away from your issue. If you kike impersonal, businesslike, it's not my job, we don't give out names or contact info and your doctor has a new or better plan then everywhere else then add a star or two. Really though, if you have a name, position and phone number please let us know so we can be treated like patients before 2020. Thank you, JNMNP

Let me start off by saying I don't like writing bad reviews but I just had to let other people know…read moreto be cautious when dealing with this company. I wasn't surprised when I saw they had a 2.0 rating because they're the absolute worst!! I wish I could give zero stars. They do not care about patients and make mistakes with medications. My nurse who came to my home didn't read the instructions and administered my medication incorrectly. She wasn't paying attention and I'm the one who has to suffer. Now I'm waiting for them to deliver new medication and my treatment is all messed up all because the nurse didn't read the instructions on the package and just assumed. As a medical professional I don't understand how you can administer medication to a first time patient of yours and not read the instructions. She wasted valuable and expensive medication for no reason. Now dealing with the pharmacy and getting all kinds of different stories not knowing who to trust and believe. They really don't care about people and are the worst pharmacy ever. I never get a call when they're going to deliver my medication, they just show up. I have to wait around all day for them, since the medication has to be refrigerated, they can't just leave it outside my door.I expected more from Northwell, I'm really disappointed in them. If you are working in the medical field, you need to actually care about people and help them, not make their lives worse and more complicated. We're sick, that's why we are receiving this medication in the first place, why are you making it more difficult for us?

I have taken my father to see Dr. Chu on several occasions. The doctor is good and they also did a…read morefull evaluation of him for memory issues. The wait at this office though can sometimes be long, hence 4 stars v. 5 stars.

Patients deserve better than this!!! I had a very…read moredisappointing experience with Dr. Russell Scott Surasky, MD. I had a 12:15 PM appointment and was told by the receptionist, Kamine, that the doctor was running on time and I would be seen immediately. I arrived early, expecting things to proceed as scheduled. Instead, I waited 45 minutes with no update. When I finally inquired about the delay, I was told that Dr. Surasky had decided to take a no-fault appointment in place of mine and that I would need to wait an additional hour to be seen. This was incredibly unprofessional and disrespectful of my time. Clear communication and honoring scheduled appointments should be basic standards in any medical practice. I will not be returning.

I was supposed to see Dr. Rooney but I was deeply disappointed by the lack of professionalism and…read moreflexibility when my pre-surgery clearance appointment was abruptly canceled for being **18 minutes late**. The Doctor was fully aware that my surgery was scheduled in just **5 days**, yet she denied to see me and no accommodation was offered despite the urgent circumstances. Canceling a critical medical appointment over a minor delay--without attempting to provide alternatives, or acknowledge the time-sensitive nature of my surgery--demonstrates a severe disregard for patient care. This not only caused significant stress but also jeopardized my ability to proceed with planned medical treatment. A truly professional practice would prioritize patient well-being over rigid punctuality, especially in high-stakes situations. I hope this feedback prompts reflection on policies and doctor professional training to prevent others from facing similar setbacks. I hope, I never have to see this doctor, again. Sukhbir Singh

Worst medical office , went to emergency room and was told to contact my primary care dr. ,been…read morecalling fir 2 days leaving messages and still have not called me back, worst dr office ever

I went to City MD re: Drs appts lined up and they wanted me to get tested , I was negative…read morethankfully . The front desk personnel are great and so are the techs . I went back on Tues because I'm having respiratory/sinus issues and again have upcoming Drs appts so I decided to get the PCR test I should have my results Friday . This CitiMD location is spotless and once again the Staff is great ! You walk in, go to kiosk (iPad) and enter your info, have a seat and I waited all of 15-20 mins !

Care was okay, but didn't appreciate the doctor's halfbaked attempt at humor. My son's last name…read moreis Wong, and the dr made some sort of comment as a joke (wrong/right) etc. of course my 12yo son's 2nd gen American so it he wouldn't understand (he actually has never faced direct racism yet) -- but i recognized it and it felt awkward, grew up with stuff like that my whole life despite being born here in New York. (I didnt say anything out of respect but ill blast him right here, why would you cause patients to feel uncomfortable due to YOUR lack of cultural competence), mind you, HR should write you up. wasn't there a more appropriate way to come in to greet us? why not ask about school or 'oh you aren't feeling well today? why try to be a comedian and then be borderline annoying as fck and make things awkward. bts why do Caucasian men always feel the need to break the ice with some corny ass borderline racist joke? (never experienced this with women professionals), not to mention that the doctor was in effect making fun of my son's last name (Wong). Was that really necessary? to a 12 year old? yes, REALLLLY APPROPRIATE, and cmon old man, give it up, you aren't really as funny as you think. its actually stupid. i think if I encounter this again elsewhere I will just call them out. Because i know how to greet someone appropriately and in a professional manner and it should be called out when someone obviously doesnt know how to do this.

I've used Stand up MRI 3 times - and never had a problem. I found the technician and radiologist…read moreextremely nice. No waiting time. Kept asking is I was o.k. because I suffer from extreme anxiety. Nothing bad to say.

had a 9:20 mri appointment told to be there 9:05 was there early filled pout paperwork and sat and…read more sat and sat until 9:40 I asked when I would be taken in and was told a few minutes??? at 10 o'clock I asked again and was told 10 more minutes??? at 10:10 I walked out??????? to add insult to injury, instead of being informed there was a problem and delay, which I would have dealt with, instead it was more like, I have a nerve asking how much longer i would have to wait, both times greeted with poor attitude like just wait and shut up, and never gotten in touch with to ask why i left????????????? Worst customer service ever!!!!

When my daughter got lice for the first time at 15 I had no idea how to treat it. I got a RID kit…read moreand attempted to treat it myself. My daughter has very thick hair and it took hours. Within a few days she was itching again. I clearly missed an egg. Having gone through it I would have come to DeLiceful immediately and saved myself time and money on the kit. We decided to come to the Floral Park location based on a recommendation from a friend. Also, it was cheaper than the other places I saw online and I appreciated that they have a 30 guarantee so if she has it again within 30 days they'll retreat for free. That was a big selling point for me in case she's given it to her friends and now they're going to be passing it back and forth. I appreciate knowing that if that happens I won't have to continue paying. Rosa is the person that treated her and she was extremely thorough and sweet. She was very informative as well. I had her check my head as well because I was itchy and I swore I'd gotten it from my daughter. Rosa checked me thoroughly and advised I didn't have it. She easily could have told me I did and made an additional $175 to fake treat me. I really appreciate how ethical they are. The store was very comfortable and made the process a lot easier. There is a big television where my daughter watched Netflix and an assortment of candy and snacks. I can not say enough about this business. Definitely five stars! Thank you Rosa and DeLiceful for making an awkward and scary experience so much better!

Thank god for this place. Called at 8p at night and got an appointment. Highly recommend going to a…read moreplace vs in home service. Doris was thorough and patient with my daughters long hair and stayed later to take the appointment. I hope I never have to come again but if so, this is my spot.

This urgent care asks the same questions over again, runs late, shares in conversation private…read morepatient medical information in a public lobby.

Rude: the front desk lady is rude. We said we were there to schedule a test. She ignored us and…read morewent away ... then came back, self talking ... went away ... then back again. I repeat my reason to be there, she said they're fully booked for the day. "What about tomorrow?" I asked. "Schedule on line." She pointed to the sign. I got on my phone to book: only today (12.26) and tomorrow are clickable BUT both days have NO openings. This is a bit shock because I visited CityMD a few times (they opened a few years prior), each time, they provided excellent care and service - the reason I visited them 'often' ... Thank you... Happy New Year 2022.