We live locally to The Jolly Farmer at Bramley and have visited reasonably often, have always thought the food was very average and that the owners and staff really resented you taking up space in "their" pub.
Having struggled to get the attention of the bar staff, eventually got served (turned out to be the manager that evening) whilst she continued a conversation with other customers. Asking what red wines were available, i was instructed to go around the other side of the bar and read the chalk board list, having done so and made the choice I was then asked "what ones that?".
Ordered food, once again from the blackboard positioned in the busiest passageway in the pub. ordered a burger, duck breast, chicken, fish and chips and lamb tagine.
Having received our food we had to ask for the help of the server as the duck was over cooked and yet warm at best, cold at worst. In my opinion duck breast is best served pink (we weren't asked, but assumed....our fault) we were told that was the way the duck was served and if we ask for it to be re-cooked it will come exactly the sale way, and so will the luke warm sauce. The burger was cooked to a crisp, reminiscent of card board, we were informed it was against rules to cook a burger medium and they would be closed down if they cooked it medium rare, again we had no choice....a burger that tastes and has the consistency of cardboard or nothing at all.
the fish was a little dry, but Ok, the chicken was reasobale, as was the tagine.
the staff refused to cange the food and until a considerable fuss was kicked up refused any kind of compensation. Eventually they disenfranchised this customer so much that I insisted on a cash refund of the money we had paid for our food.
The cash was thrown down on the table, without a word of apology or reasoning. Asked where the owner was i was informed that he was out and tthat the original person that had ignored me at the bar was the manager for the evening.
Finally, please update the pub, removed the stuffed dirty animals and for pete's sake take the yellow nicotine stained beer mats from the 60's and 70's off the ceiling........not going back, although I am sure the feeling is mutual. read more
