Very nice employees. We were both seen right away. Cracked us good lol She went over everything and what to do if we needed to come back.

I just went into this facility to get a manipulation after most likely having slept wrong over night. I went in attempted to sign in with the key tag barcode the person at the counter exclaimed: "we dot have gave those". mind you the purpose is to link you to your account. Anyway while waiting to be seen. the person from the counter comes and says before you can be see, , you need to sign your annual documents. my reply was I just did those in December in Colorado Spribg in December 2025. She went back to her computer then came back: "I don't see those having being done since March last year. I again said; I just did those in December last year. I wet back to my car t sure I had multiple recent visit. then she stated I don't see that, unless you resign this I can't let you be seen. no concern if I was in pain and need to be cared for. mind you they did not stop charging my credit card because the documents needed updating. so I just turned around walked out and began to wright this review. We can fight back to this we will take you money but not provide service. read more

On 11/14/2024 I went into The Joint Chiropractic and physically filled out the cancel form in person and handed it back. I have a copy of that transaction. Now, on 11/20/2024 I get a response saying that they have no record of my cancellation. If this doesn't convince anyone about how hard it is to cancel and that you will end up disputing charges, I don't know what will. Wish we could give negative reviews as one star seems to be too much. They don't answer the phone either, forcing you to leave messages that never get returned or acknowledged. This gives great insight into why they can't retain staff, any good Chiropractor leaves. Best to stay away. Here is another shining example. Next stop, BBB. read more

The Joint Chiropractic - Covered Personal Email - Chiropractors Near Me - Thornton, Colorado

The actual services are average at best, the difference in quality between one adjuster and the next can vary greatly. More importantly though, if you leave or cancel, MAKE SURE THEY REMOVE YOUR CARD ON FILE!!!!!! I canceled in October but they kept charging me in Noveber and December, Took a month to get the November refund, and still waiting on a December 1st refund, 45 DAYS LATER!! The owners of this practice are crooks! They don't get involved and make their employess fade all of the heat. They are dishonest. read more

The Joint Thornton fraudulently signed me up for a Flex Plan and have been charging $20.00 a month. When I contacted them about the fraud, they offered to refund only half of the amount stolen. As such, I have had to initiate a dispute with my FSA account provider. Do NOT go here. They will steal from you. read more

Exceptional chiropractic care from start to finish.My go-to's ( Dr. Rebecca & Dr. Brett) are knowledgeable, attentive, and genuinely invested in well-being. The treatment plan was clear, effective, and delivered with professionalism and care. Highly recommend for anyone seeking lasting relief and expert guidance. Front desk staff is also very pleasant and helpful. read more

got good adjustment. called to book another. Phone # on card goes to voicemail. 5 calls...no return calls..hmmm

I've been going to The Joint for a couple of months now and my experience has been great. I've had severe back problems starting in 2018 and it's been an on and off issue since then. I signed up for their monthly plan and I've been getting adjusted by both Dr. Rebecca and Dr. Mackey. They've both been super awesome and providing me tips and tricks to do at home. I feel much better after these visits and feel that it's been helping me keep a positive attitude. I truly appreciate both of them! PS: Give these two folks a raise! read more

Very good adjustment every time. Always feel listened to and cared for by everyone. See you there.

My husband signed up to try a chiropractor He started beginning of the year so early January. Wasn't a fan. We were charged for a monthly thing beginning of February. He called and canceled. They said they couldn't refund but would honor the visits. He never went back. Well it wasn't canceled, we were charged again beginning of March. This time he went in person, they said they again can't refund but would honor visits. I guess the original contract was 2 months. But okay this was the 3rd. Learn how to count. read more

3rd time in 2 years I've tried this place, never made it past the questionnaire stage, All times the girl up front seemed put out by having to do anything, all 3 times people walked in and went ahead of me, No aknowledgment or will be right with you or your next no nothing just sitting for 20 minutes plus, Nothing has changed just the same terrible service so that's my final try to use this place read more

Some locations are good, this one is horrible. The worst part is at the end. Walked in and the front desk lady looked like she wanted nothing to do with me. Sent me back. Chiropractor asked if anything had changed since the last time, this was my first time at this location and he didn't ask any other questions about anything. Did 2 super quick adjustments to neck and back and sent me on my way. This is definitely just a temporary thing, doesn't solve any problem. The worst part, was when I finished and went back up to the front desk. The lady said "I noticed you've been here twice in the last month, would you like to sign up for the plan?" I said no thank you, and reached out with my card. Then she continued "well this plan actually......" I said nope I want to pay the $45 one time please. After that, she continued and said "okay well I will give you this information about the plan" I said nope I don't need it thanks. I handed her my card again and she said "looks like it charged the card we have on file" and I said "can you please use this car?" And she looked panicked and said no. I asked her why she used the card on file when I was handing her my card, (she had never asked if it was okay to use that card). She just said "I can put that card on file if you would like for your next visit". At that point I left. The whole visit was a waste of time and money, and they decided to charge a card that I did not give permission to do. Go somewhere else read more

First time visit it went pretty well the doctor was friendly but my issue was the lady at the front desk. She was very nice but extremely pushy after I told her I was going to hold off on signing up for the monthly plan she still handed me the iPad to sign up for the plan and after telling her again that I needed to talk to my husband about it still continued to try and get me to sign up today for the plan. I think I told her three or four times that I was not going to sign up today. At this point not sure I will be going back read more

Extremely satisfied. Jonah Speyer made my first experience easy-going and memorable. Membership fees are extremely low!!! Very timely! read more

I just had the worst experience here. Doctor John made me feel completely unsafe and like I was an idiot for coming in the first place. He seemed scared to attempt to put my rib back into place, which is a common chiropractic adjustment. He basically shamed me for not going to my regular chiropractor (hello... people go to the joint because they're convenient, cheap, and have long hours). He said he "didn't want to hurt me." Why would a doctor say that to a patient?? Completely unprofessional. He kept asking me irrelevant questions that seemed an attempt to stall treatment because he was unsure of himself. It was clear he wasn't confident in his job, which is just not okay for a chiropractor. I question his ability to treat people and so should management. He basically told me to leave, which I was happy to do by that point. Never going here again. read more

Updating my review because I saw a different dr here today. (Dr Ramzi DallouL) Fantastic adjustment! High level of professionalism and absolutely fixed my neck and hip with a proper alignment. This specific dr is here Monday Wednesday and Friday all day and in on Tuesday mornings. Yes I would go back! read more

Jonah was so kind and welcoming! Thank you for your awesome customer service experience. We need more people like you in this world!

No consistency, you find a good doc and the turn over is so high, you lose the good doc. Went in hoping To see the only doc there that ever listened to me or cared, there was always a line of people waiting to see him. He's gone and I was "treated" by somebody who was highly aggressive, uncaring, talked wayyyyy too much and did not give me any relief. I had to tell him what to do or he was goI have to send me home with "well nothing is moving today" I was in so much pain, I asked him to be gentle and he told me to "relax"!!!!!????? all the good doctors leave because The Joint is for cattle. read more

I went to this location just last week with shoulder issues. Was told to move my arm in maybe 3 positions and asked if any pain. (Keep in mind I'm wearing a hoodie) shoulder was never seen. She told me my shoulder was fine and just do a couple stretches. She didn't adjust anything. WORST experience I've had at any chiropractor. They should have a negative star read more

Dr. Mike was very informative and professional. Jennifer was very nice and helpful. I highly recommend this location, they honestly want to help you heal and feel better. read more

Pearla and Dr. Nunez were great!! The facility was nice and clean. I was in and out in less than 45 minutes. I would definitely recommend this office. read more

This place is decent, and the adjustments are usually good. Obviously, it's a bit tough to predict, when the doctors rotate almost daily. However, most of them are pretty decent. The biggest complaint I have, is that it's simply an adjust with no electric stimulation, or mechanized tables to loosen you up prior to being adjusted. It's a bit like rough sex with no foreplay. But, for $19 it's better than being out of whack, and in pain. Obviously I'd prefer a full service doc, with all of the pre adjustment therapy devices... But those guys are 2-4x as much per visit. For the money, it's tough to beat. But still, a pretty solid example of "you get what you pay for". Good for the money, but would not be my first choice if money was no object. read more

I have to say Doctor Dan was amazing! My wife get migraines frequently. We went to in yesterday to see if getting adjusted will ease them. I explained to him on how my wife was extremely nervous! He was very understanding and patient. He explained every step and movement, and put my wife at ease. I highly recommend this place! read more

UPDATE: I was charged another $39 without my consent. No one has followed up with me regarding my complaint, and they obviously didn't "cancel" the plan that I have been charged for but never consented to. Filing a complaint with the BBB and disputing the charge with my bank. We haven't been back to The Joint since 8/3. read more

Have never been to a chiropractor before so I appreciate that the doctor took his time to explain what he was doing

We have the membership. And we get 4 adjustments every month (billing cycle). We have been coming here for about a month. And i already feel a difference in my spine. It takes about 15 minutes for an adjustment and it is walk in. Sunday they are closed. read more

Great for quick adjustments. I pay $49 a month for four adjustments. There's hardly ever a wait. I can go in and out in less than 10 minutes most of the time. read more

Terrible, left worse then i walked in. Open treatment areas, not true drop tables. Awful. If you want to end up in the ER after wards then go for it. read more

Great service Meliah and Dr. Jared were great! It was a wonderful time! And they were really helpful with my experience

Super bummed! Pregnant mommy in need of a quick eval and adjustment. 45 mins to closing time and still turned away because of their 25 min new patient process. You just lost a new customer... bad customer service. read more

I called to try and get in for a quick adjust stent as I was in slot of pain and not moving very well at all. I expressed my pain and discomfort and was told they couldn't see me with well over 40 minutes left in their day. The receptionist had no sympathy for the amount of pain I was in and suggested I look somewhere else. I was extremely disappointed with their lack of caring! read more

I never seen a place so unprofessional and misleading as The Joint. I was told the first visit would be $29 and then $69 a month if I wanted to continue going. So I paid the $29 for first visit and went back for another month and paid the $69. I was never told it was a contract or ever remember signing a contract. I didn't realize until five months later they were charging $69 a month on my medical flex spending card. I called them immediately and the front desk was very rude saying that it was a contract. I asked to see it and they said they couldn't access it on the computer nor would I get a refund. I continued to argue with the front desk and she said she would "look into" getting me a refund and would call me in a few days. Waited over a week with no call. Called again and was told they would get back to me. Two weeks later I had to call again and was told I would not be getting a refund. Not once in those five months did I ever receive a curtesy call saying "you haven't been in" but you can bet if someone misses a payment they wouldn't forget to call you. Extremely unhappy with The Joint and it looks like I'm not the only one. They are very unprofessional and deceptive and I will be contacting the BBB and disputing those charges with my flex account. read more

I love this place. I need regular adjustments and thanks to the joint concept I can finally afford it. since there is no need for appointments I just stop there while running errands and in less then 10 minutes I am on mt way again. Highly recommend it! read more