My husband went here referred by his coworker after he woke up with some discomfort on His back. He is very satisfied with the results and treatment he got, will definitely be back. read more

They never answer the phone or return calls. I had to physically go in to cancel my membership. Totally unnecessary.

Well nothing happened I got there filled out the paperwork and was told to follow the receptionist to the back. I met the doctor and he looked at my paper work asked me a few questions and took my blood pressure. He told me that he wanted me to go get a X-ray and sent me on my way without even touching me. All I wanted to do is get my back and neck cracked. I went back to the receptionist and asked her where I needed to go for the xray and she didn't have any idea. I'm not sure how much a X-ray cost but I do know they are not cheap. Before I could leave she said usually for the first visit it cost $29.00 but since he didn't do an adjustment she was only going to charge me $19.00. Nineteen dollars for doing nothing. I will not go back because the experience was a waste of time. I actually was going to encourage somebody else to go because they have a super still neck. I will not be referring him to this place now. read more

I had been coming to this location for some years off and on and one day they stopped being full time . I had to move to the Culver City location which I wasn't a big fan of because they get you in and out like it's fast food . No personal care / feel . Today I learned the mid town crossing location is back open full time . Dr Ben was amazing I leave Hawaii in the am and my body is so ready for vacation now thank you forever I'll be back when I land in a week :) read more

I was worked on by Dr. David today. his expertise was. truly amazing. Not only did he give me the proper adjustment but he explained to me what I needed to do after to maintain proper posture and alignment in my body. He was extremely thorough and kind. His receptionist is also extremely professional and polite! None of the joints locally have nice receptionists so it was an extreme pleasure to be greeted bye Someone so friendly and welcoming. I did not catch her name but she wears glasses. Thank you both for making my weekend pleasant and for getting rid of my chronic pain and aches ! I highly recommend this location and DR.DAVID! . read more

I called and it was closed at 6:30. They do not respect the hours of operation listed.

Five golden stars across the board! I am not exaggerating when I say that Dr. Melody is quite literally one of the best humans I've ever met in my entire life. She is so attentive, genuine, kind, and super funny! She provides the most quality holistic care I've ever experienced. I was so anxious to begin this whole chiropractic journey, but Dr. Melody has alleviated all of my fears and has answered every question with exceptional compassion and patience. I can predict that if you make a visit here, it will be life changing for you like it has been for me. Make an appointment and find out for yourself! read more

Great service. Really nice people. Granted I'm not a fan of having little to no privacy. BUT... they were very helpful with the information I received. And I didn't get pushed into buying any package. If I had more time I would go back. read more

I never thought that this store front had such amazing talented doctors behind the wall of the lobby. I walked in there, skeptical, in pain and left immediately repaired. Every now and then a muscle will move pinch or twist, and my back needs to be aligned with somebody who knows what they're doing. Dr. Mollie, after a thorough evaluation knew exactly what the problem was and was able to manipulate a solution. Very grateful to have them just a couple blocks away from the house. read more

Dr Benjamin Omrani wowwww super professional very thorough and explained everything that was happening. Thank you so much my back feels incredible already. I'll be coming back and bringing my wife along for a treatment next! read more

Dr M is incredible. Due to fatigue from working out and running, there was a point in time where I visited her quite frequently and after every adjustment, I significantly improved. She goes above and beyond to hear the patients concerns and ensures she gives those locations extra attention. She would even suggest exercises and stretches to work on to improve my ailments faster. With her guidance and adjustment's, I've reached maintenance mode and it's glorious. read more

I used to go to different locations but This one has a lady doc that is insanely talented , by far the only Dr. in the 15 years I've been getting adjustments that has ever done an adjustment where my body easily responds and not tighten up as it's being worked on. I'm very glad she's here. read more

The joke chiropractic. I showed up at 6:35 in pain. They assured me that my pain means nothing to them but that I could sign up and come back tomorrow to be treated because god forbid they spend 5 extra minutes helping someone in pain. They made me fill out a bunch of forms etc. showed up the next day to a different location after a long painful day at work at 6:30. They told me I wasn't a member yet and they won't honor the price I was supposed to get because they are an independent franchise and want double. The lady at the counter made a sarcastic comment about reading fine print, I understood that as to go f myself and my expectations for customer service. The lesson here is these people don't care. Like Burger King employees. Very disappointing, disgusting, and disrespectful behavior. read more

Dr. Rodriguez is amazing!! My pain level and range of motion have greatly improved thanks to her expertise. She is very friendly and provides exceptional service every session. Coming here is one of the best decisions I've made. Thank you so much Dr. Rodriguez. read more

Terrible got here at 4:42 and it's was closed completely wiped it is supposed to close till 5....so if it was that empty they closed way before closing time which is very unprofessional read more

Dr. Rodriguez is a 10/10 ! I've had a few different chiropractors over the years but can honestly say that none have been as attentive and true to their craft like Dr. Rodriquez. I have pretty bad shoulder pain that she was quick to diagnose within the first session and has really helped me to work on getting it fixed. 10/10 all around, highly recommend! read more

Dr. Rodriguez is an absolute gem! I wasn't sure if I wanted to keep my membership with The Joint, as I wasn't making any time lately to go, but I found myself in the area and made an effort, and I'm so glad that I did! She's such a wonderful chiropractor! I will be returning to this location again, and also, the location is clean and the front desk employee is very kind. read more

This by far the best chiropractic clinic! With it's grade A customer service, professional,therapist, clean/cozy atmosphere, & affordable monthly rates. This place blows out the competition with ease! Always a great experience coming here. read more

Bloke with the British accent ....... Brilliant mate . Went in waited couple clicks He did an absolutely great job Ty read more

Good place if they where to open on time . not cool at all. It also gets over crowded read more

I arrived at this location at 3:45 pm as a walk-in, but not a new patient after another office I went to nearby was closed. They were able to find my name in the system, but said they were unable to take me as a new patient had come in for a 45-minute consultation. I responded by asking when they would be available to take me, as that appointment would end before 4:30 pm and the office closed at 7 pm. They maintained that wouldn't be able to take me until 6 or 6:30 pm, but even then I wouldn't be able to be seen because I would have to fill out a lot of forms and they don't do that after 5 pm. What forms? I've been to many locations that The Joint has in multiple states and I wasn't a new patient, so I've come accustomed to their forms. There is nothing lengthy about them. For all the different locations I've been, I've never been as a returning customer with so many excuses as to why I couldn't be seen. I would have been willing to wait, but never again at this location. read more

Beware of the membership. You are locked in until you cancel. And if you don't use the visit's by a certain time you are out of luck. Missed the last one by one day and they said I would have to renew the membership again. Chiropractors are not that good here that's probably why they don't have their own office. read more

My husband has been dealing with his sciatica. And we kept thinking of this place so we decided to book an appointment for 530p. We get there today at 510p and no one was in the office. The door was closed, no sign or anything. I called a couple of times thinking maybe someone was in the back and no answer. I had my husband check if they had called and cancelled his appointment and nothing. Very disappointed and bothersome this happened. The only upside of this was calling their nearest location on Wilshire and they were able to accommodate us. read more

Dr.Argerich, Dr.Alex and Dr.G they are all amazing here I would always come back to this location for their services they are all so professional and outstanding. read more

Wow...just wow! not all joint chiropractics are the same but this clinic here really goes above and beyond.Week after week I find myself here and fiddy bopping out once I am done due to doctor G and his crew.No matter which doctor I get I always get a very comprehensive and thorough review of my back and complete relief. Run don't walk here and once you are done you will Be referring others as well read more

I have to leave a review in this clinic because they deserve it. Dr. G and Dr. Jack were a fantastic duo. Although I have not tried any other clinic to compare with, I still prefer to go to them. There is a clinic closer to my work (less than 15mins), but I'd rather drive an hour to this clinic because I know I will get the best service. Unfortunately, I recently moved to a different state, and now I'm hesitant to try another doctor because they might not do the same technics that Dr. G and Dr. Jack do. (pulling the neck with a towel) which is an essential part of the adjustment. I might just wait till I visit CA again to get adjusted by them. read more

Dr. G is the man his bedside manner is amazing he cares he fixes you he tells you the why, the what, the how. I've been in retail and responsible for millions for 14 years, I would have Dr. G responsible for my name and my business. This franchise will continue to be amazing because of Dr.G and others that truly have good energy and care for everyone regardless of how big or small or how much I sweat all over the place :) thank you for making me more mobile and able to have less pain in my life. read more

Horrific customer service. I used this service for about 8 months. During this time, Dr. G was the best. I moved out of the area and attempted to discontinue the service in October 2020. It is now January 2021 and they have continued to charge me. I've called their office and they informed me several times that they will send out an email with a discontinuation of service form attached that I need to fill out and send back. Each time I've called they always "forget" to send out this email. I spoke with the receptionist Maria today. She was condescending and refused to allow me to speak with the chiropractor or her supervisor about my concerns. She refused to send me the email containing the discontinuation form and said, "I'll send it later". This is the exact nonchalant attitude that causes people to be overcharged on a constant basis. Stay away! They're kind to you when you've signed up for their service, but the second you try to discontinue, they "accidently" forget to stop billing you. SHADY BUSINESS PRACTICES!! Update: I have tried calling again, and Maria the receptionist said, "we're pretty busy and we don't have time to send you the form." At this point its become obvious to me that Maria is purposely refusing to discontinue my plan. Update #2: I've called their corporate office and they stated that they will be in contact with the facility concerning this issue. As of yet, I'm still being held hostage fiscally by this location as they refuse to discontinue my plan. They insist on continuing to charge me and refuse to send me the documents needed. If this continues by next month, then I will have no other option but to file a lawsuit with this facility. I know the pandemic is rough on everyone, but resorting to theft is unacceptable for any business. read more

Dr. Marin was damn good. First off THANK YOU! He took the time to listen to my problems. Thoroughly examined and took action! My adjustment felt amazing! I never wanted to commit to a membership until now! I look forward to keep coming in to get work done! read more

This was my first visit and let me tell you... I walked in all stiff and in pain and walked out like I was walking on a cloud all tingly inside... def will be coming back and I had my first visit with Dr. G... thank you read more

I love coming here for adjustments once a month because I have some lower back/hip pain and it helps keep the pain away! :)

Horribly managed!!! Multiple times that there's no doctor on-site. Do not waste your time here at all!!! I'm all for alignments but this location does not care about their patients. read more

I really like this place but the amount of times I've been desperate for an adjustment and there's a note on the door saying they're not taking patients for the most random things is sooooo frustrating. I called today four times, no answer, just to get there and see someone at the front desk and a note on the door saying there's a ceiling leak. Get it together please!!! read more

Dr. G is the best! I've been to MANY chiropractors over the years and finally found one that I'll consistently go too. Dr G actually cares and listens to your issues and resolves them instead of just doing a quick careless adjustment. Dr Jack is fantastic as well! 10/10 recommend seeing these doctors. read more

Adriana was a wealth of information. If you read your contracts before signing you'll see it clearly states there's a 2 month minimum if you sign up for the wellness plan you must also use your 4 visits within the billing cycle. The Dr was fantastic, explained what was going on with my spine and it totally made my pain make sense. Can't wait for my next visit. read more

Wooow what a great customer service!! Just explained the customer service agent on the phone that i realized the first visit didn't even help me at all and had no chance to activate my purchase once and moving back my hometown following month for an emergency she said she wont refund my money. They don't take any exception even when i told them my situation. They're basically getting my money for no service!!????? How.???? Why???? Asked for a manager to explain my exceptional service she said she's the manager. Lol No managers talk to their customers like that disrespectfully!! First time having a horrible customer service!! Do a better job! Not asking for à money that i had service from you! Asking for my money that i have never used your service!! read more

I enjoy coming here to get realigned! The staff here are very friendly and they listen to your needs and get to crackin. This place also takes insurance so it makes it a lot easier to want to come in daily without having to worry about forking out money each week. I have had neck and back pain for years and I've done everything I can to fix the problem. EVERYTHING. I am a work in progress and it is my hope that the pain will digress and my posture will be easier to hold and maintain. Once you're a member, there isn't even a wait time. You just walk right in, tell the doctor what's going on and he will do the rest. With or without insurance, this is an affordable way to treat the problem. read more

Dr. G is the best, great technique and in fact the only reason why I still pay for the membership because all the other chiropractors besides Dr. Jack leave you worst than actually help. However, the receptionist have a lack of care, always only caring about what time they are leaving and always making comments about patient only wanting to see Dr. G. The business is is not reliable, this whole last week it has being closed, there is no note, no communication at all and as a patient I lost 2 visits from the membership because of this lack of communication. On Sunday I went and got there @ 1:45pm and told me there was no not enough time for my visit when there were no people waiting in the lobby, both receptionist added their non needed comment of: "anyways Dr. G is not in..." it was my only day that I could visit and then all the week they were closed. read more

Came in the morning as a new patient and was asked if I was in a car accident, I said yes and they refused to take me in. Claiming they aren't a legally licensed location to take those types of cases. Receptionist was very rude, rolling her eyes everytime i was trying to talk to her. She said that if I wanted a referral instead and I said yes, all of a sudden the chiropractor came out and said he couldn't give me a referall. What a waste of my time. I also noticed an existing patient coming in and was put on a table and the chiropractor only adjusted him for literally less than 2 minutes and left. Don't waste your time and money at this place. read more

I give this place a 5 star overall. Dr. G is the man the man i tell you!! Unfortunately today was not a good experience. At the moment i have a tight schedule i only get 1 day off and i try to do all my stuff in a day. Today i went to the office at exactly 10am which is when they open i wanted to go quick and get going with my day. I went in and the receptionist said the doctor will be with me in a few minutes. 20 minutes past and nothing me and another lady were waiting for no doctors. I then told the receptionist to cancel my check in because i had to leave and all she said was for me to have a good day. That was what pissed me off the most her saying have a good day like clearly if im leaving upset dont tell me to have a good day. I had bene waiting for 20 mins and nothing. I understand if the doctor was running behind or late i get it things happen but let me know ahead so i would not waste my time and the i could decide if to wait of come back later in the afternoon. I will give this place a 5 star all day long just because Dr. G is the best but the communication and lack of awareness today was horrible. Will i still go to this location YES and only because of Dr.G is why i would go back but please give the staff some customer service training. read more