Do not sign any HEALTHCARE PLAN cancellation is worse than gym membership After 9 adjustment when they couldn't help me the refused not to charge me for visit I will not attend read more

Pay $80 a month for four 3-minute sessions. Not worth it. Extra sessions used to be $10. It's now $20. Sessions used to last atleast 10 minutes and hit multiple areas. Now they only last 3-5 mins. I will not be renewing ever again. Pain is only relieved for a few minutes after the session and they email you exercises you can find on their YouTube channel without a subscription. Total ripoff. read more

I cancelled this membership in October '23. I called in and the clinic said "no problem and they'd take care of it". Then I looked recently and I was still being charged all these months. I never set a foot back into Joint Chiropractic and although the chiropractor that gave me service was good I now feel scammed by their unethical business practices. I have not received service since I called in for the cancellation. Now when I called today they claimed I had to walk in and fill out a form which does not coincide with what was told to me in October and that they'd take care of it. I need a full reimbursement of these charges. read more

Hi Chris- I called last Thursday and was told by your receptionist that day they would be forwarding my information to you and that you would get back to me within 48-72 hours. It's been over a week and I still have not gotten any sort of response from you all. At this point, I will come in to the clinic to address this issue and if it is not resolved in a timely fashion, I will go ahead and press forward with resolving it in another way. Thank you. Best Wishes, Tiana read more

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Update! Once being adjusted I felt the relief still a bit a pain but that's how it is for me but now it's been about two days and I feeling so much better ! I got the monthly Plan so I'll definitely be coming back! Thank you again! :) read more

The Joint Chiropractic - The front - Chiropractors Near Me - Kennesaw, Georgia

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The Joint Chiropractic in Kennesaw is fantastic. The docs and feint desk are always friendly, helpful and I always feel better when I am done getting adjusted! The clinic is always clean and that's important, especially right now. A PLUS service. read more

Great chiropractors. There is a variety of different talent at this location. The front desk day off is very friendly and helpful.

I will give today's chiropractic doctor, Josh five stars!! He was very thorough and adjusted me excellently. I previously visited this location and was very dissatisfied with the services provided by the chiropractor on duty. I had no with no plans to return to this location. But after seeing Josh, I will be back. The receptionist was very welcoming as well. Thank you both for your service today! read more

Highly recommend you do not use this location. The "Doctor" admittedly did not adjust my back, actually did not try, but instead tried to convince me to get a "Wellness Package." And then I was required to pay --- very sad way to run a business. read more

Today was not a good day for The Joint- I was told on my last visit I had one more visit that will expires after 16th. Before they have to consider me a walk-in, I go for my last visit just to be upset! The "System" made me a walk-in and they tried to charge me a price that was not worth the service they have been providing. The last adjustment was the worst adjustment I had in the last two months of coming. The say one thing and do not honor the contract you sign for when their systems make an error. read more

Been seeing chiropractors for years, and not once have I not ever gotten adjusted. "Dr. Kelly" is simply not heavy handed enough to adjust a grown man. Terrible adjustment. I will not be going back. read more

Unexpectedly found this place when I was searching for a chiropractor near my house. Not only is the concept incredible, the staff, the Chriropractors and the affordability of their monthly plan has made this place a once a week stop for me for the last 2 months. For anyone that appreciates holistic health or has back or neck pain... this is your spot. read more

Dr Matt is awesome! I go in for chronic back pain and they always straighten me out. It's quick, usually with no wait.

Dr Johnson at the Kennesaw The Joint Chiropractic site is Great, I just received the best adjustment ever. He is very professional, while providing exceptional care! read more

Beware of their scam! I paid for 4 adjustments and only got 1 of the 4 bc there is a time limit! This was never discussed when I signed up for the plan of 4 adjustments. Also, when I signed up for my first month of 4 adjustments they didn't tell me that I automatically am required for a 2nd month. My suggestion is go to a real chiropractor firm. The Joint Chiropractor group must be a breeding ground for inferior Chiropractors. My first month I had 4 different people adjust me and they all did it differently so not sure it's safe to trust them. Plus they don't do any x-rays to confirm damaged areas. They just go to popping and cracking. Real firms don't do this. I really regret not going to a Real group. STAY AWAY. read more

I love this location. Dr. Sean who works the weekend has literally made me feel 1000% better. He is amazing. I wait just for him on the weekends so that he can do my adjustments. He is worth the wait!!! Location is always clean. read more

In March 2014 I signed up for a five month treatment plan. I was told that at the end of the plan there would be no more auto payments unless I decided to continue. I visited the Joint maybe 5 times during the first 3 months and was so disappointed with their treatments, which are standardized treatments of 3 to 5 minutes, I stopped going. In October I received a call from them asking me why they hadn't seen me lately...I was surprised since it had been over 4 months and more than two months since my plan ended. She informed me that I had been charged past the 5 months and that I had to come into the office to stop the payments plus they demanded a 30 notice before stopping the charges. In the end, I paid $500.00 for pretty much NOTHING. The treatments, if you can call them that, were useless and on top of that they ripped me off for $250.00. If you are thinking of using them, my advice is to FORGET ABOUT IT! You'll do better buying an inversion table for $150. This site makes a reviewer choose a star. There wasn't a choice for NO star otherwise I would have chosen it. read more

Just got a creepy vibe...the chiropractor appeared to be hitting on the receptionist the entire time. Even she seemed ill at ease when he was talking to get. Don't think we will be going back.... read more

I love the joint and often go to this location. The staff is always friendly and I feel 1,000,000 xs better after my visits. I do the monthly plan which makes it only cost $15/visit for the first 4 visits then $10 for each visit after that. You won't find anywhere cheaper. Their many locations have come in handy when I'm out in another town and need an adjustment. read more

Dr Matt is fantastic! My husband and I have been seeing him for more than a year as needed and he's always thorough, efficient and professional. read more

To the response I received on yelp about my review - I never heard from anyone to follow up with me on my review. I also noticed it seems to be a standard reply. Still cannot recommend. read more

The doctor was quick and knew exactly what I needed when I told him what hurt. Great experience. I have been to many chiropractors and this particular doctor at this location is exceptional! read more

I just went in to get information and the service was horrible. The lady at the front desk (receptionist) was rude and had an attitude. I would like to think that the whole staff isn't this way... this was a few months ago. Hopefully things have changed since then. read more

Always leave feeling 100%. Not too sure what the negative reviews are about - I haven't had a bad experience or encounter, in fact, quite the opposite Thanks for the adjustment, Dr. Josh! read more

Desperately needed an adjustment. I have been without chiropractic care for 3 months. I went in on a Sunday to the Chastain Road location. Sarah, the receptionist was amazing. Note that I already know what Chiropractic Care can do for an individual. Sarah was fun to collaborate with to get me set up on an easy payment plan that was affordable. They take Flex spending account credit cards and offered to send any information to my insurance company if requested. I don't recall the name of the doctor on staff but he was amazing. Nice, personable, engaged. I prefer to be told to Exhale before they push in on your back and The doctor did that! When it came time to crack my neck, he didn't just go for it. He took his time and he was able to get more movement (and cracking). He helped me with my shoulder and gave the amount if pressure I am used to for my hips. He used quick strength tests with clear instructions to confirm his adjustment was effective. I made sure to be there as soon as they open. Obviously there was no waiting. I haven't been back during their work week even though I should. I'll be going again this Sunday as soon as they open. read more

I want to give them a 0 if i could. I went in with my dad sometime in OCT-2015 because he doesn't speak english fluently or understand very well. Signed up for 6months plan that you pay the bill monthly. There is a piece of paper that you should NEVER sign with them because they will keep on charging you even after your plan is over unless you notify them 30days prior to cancellation month(THIS IS THEIR TACTIC TO RIP YOU OFF!!!) and they will never say a thing about reoccurring charges even if you DON'T GO IN after 6months is over. They basically pull off "contract says this and that" and they try to deny anything is their fault to not take ANY responsibility. Realistically, who remembers to cancel 30days before reoccurring charge unless you get some kind of notice? Plus I looked back to the papers and there are 6pages filled with words that people won't read at the time they sign the paper. The front desk person sits there all day,everyday. I've never seen them busy so if they get paid to sit there all day, i think they should at least "work" to notify when the plan is ending or at least ask if he would like to continue/discontinue the service. When i said that to the worker, she said that "IT'S NOT 'THEIR JOB' TO NOTIFY WHEN THE CONTRACT IS DONE BECAUSE THEY DON'T KNOW, AND THERE ARE TOO MANY CUSTOMERS TO KEEP TRACK TO LET THEM KNOW" and keeps repeating that it's our responsibility and it's our fault for not canceling. How they handle things are very unprofessional/rude and they basically sit and get paid to lure people into their business tactic. I'm just saying these because when he goes in and scans the card each time for check in, they get to see the information right in front of them. Those of who wants to know what happened..here it is... He didn't even use the very last month visit and just waited for the contract to be over because he WAS NOT getting ANY RESULT. the chiropractor told him that he works too much so it's not getting any better. I'm not trying to complain bout the chiropractor because he seems nice and caring. BUT my dad was charged for another month after the 6months have ended. Also according to my dad, the treatments never lasted more than 5min each so of course it won't do anything SO.... I went in and asked if he could get a refund for 1 month he hasn't signed up for. and the front desk person told me she would give me a call back. So i get a call from this other girl(she was the one who helped him sign up) and from the moment i picked up, i could tell that she was speaking to me with an attitude and said that he absolutely CANNOT receive any refund because the "CONTRACT" says that the patient "HAS" to notify them 30days ahead. I'm guessing she knew what was coming because i'm sure my dad is not the first one with this terrible rip off tactic because Chris D.(below) was the same case. But i still tried explaining, the contract was no use for him because he wasn't able to understand what it says and right away she goes exactly "HE SHOULDN'T HAVE SIGNED SOMETHING IF HE CAN'T READ OR UNDERSTAND." WOW Really? is that what you say to all non-native english speakers? The JOINT refused to refund him for something they didn't even work for plus he wasn't getting any better AND THEN insulted him saying 'why would you sign up in the first place then' kind of attitude..Got no apologies and just got "oh that's just unfortunate..It's his responsibility and it's his fault he didn't talk to us." That is what exactly she said to me....;;; Can't believe these people sit there ALL DAY and don't even bother to talk to the patients nor call to see why they don't show up and decides to keep on charging the patients. they're pretty much...not any better then thieves because they quietly take money out of your pockets and say everything is your fault at the end. read more

I feel bad for the reviewers who had a bad experience at the joint. My experience has been quite the opposite. The contract options were explained to me very clearly including the option to go without a contract and just pay for each visit. Of course the fee decreases the longer the contractual commitment. They were very clear that at the end of the contract they require 30 day cancelation notice. On to the service, I love that you don't need an appointment, just scan your membership card and off you go. I'm not a big chiropractic fan, but I had been suffering from pinched nerves in my neck which was causing a ton of pain and numbness in my arm for a year, gone to physical therapy, the gp, an orthopedist nothing was helping. The next step was injections into my spine. On a suggestion from a friend I tried the joint on Chastain rd. Within two sessions my pain was significantly better. I've gone weekly for about three months and the treatment definitely helps my back pain and I have no more symptoms of the pinched nerves. read more