Fabulous Place. Caleb Harkleroad is very knowledgeable and a great help for us. You won't be…read moredisappointed.

Incredibly welcoming staff (everyone!) and Brandy was simply the best showing me every piece I was…read moreinterested in before making a decision. She wrapped it beautifully and I was on my way. Highly recommend going to Harkleroad for your jewelry.

Repaired my watch for a reasonable price and in timely manner. Nice warranty as well.read more

Not only are these people rude and arrogant but they do not even return calls. I left three…read moremessages and never received a return call. They post that they do work on items but I found out that the posted work is not something done by Anderson Jewelry.

Absolute Perfection! Polly and the team are incredible! If I…read morecould give Bernard's Jewelers more than 5 stars, I would! I recently went in to get a custom ring guard made for my 20th-anniversary wedding ring, and the experience was nothing short of spectacular. A huge shoutout to Tori, who was absolutely amazing in helping me design the ring guard. She truly listened to what I wanted and helped bring the vision to life perfectly. From there, Polly took over and completely blew us away. Not only did she finish the ring guard in record time, but when it needed a slight adjustment, she went completely above and beyond. It was a busy holiday weekend, but Polly worked diligently, thoughtfully, and patiently with us to ensure it was absolutely flawless--and she made sure I was able to take it home that same day! The level of care, and customer service we received from everyone at Bernard's was unmatched. many of my friends have raved about Bernard's, but now I have experienced them and we feel like we have officially found our trusted, go-to jeweler for all of our future needs. We are so incredibly thankful for the wonderful care we were given. If you're in Statesboro and need jewelry or custom work done, Bernard's is the place! Thank you Tori, Polly & team!!

We trusted Bernards with my wedding band. We wanted two diamonds switched out for emeralds. They…read moretried to jam two different sizes/ shapes. They said they didn't know they needed to be diamond shaped and they accidentally ordered oval. Yet they tried to pass the ring off as done. After that we picked up the ring a second time and they ruined the brushing. One of the emeralds fell out a week later and I bought a replacement wedding band from Kay's. They absolutely ruined what was supposed to be a fun experience. They take no pride in their work and they still charged us 300 dollars for a ring I can't even wear now.

Boy, do they have some AMAZING finds here! They seem to have a gift for finding really unique…read morepieces. I tried on some just stunning things I've seen nowhere else. They pack a LOT of awesome into this little gem of a store. Definitely not like all the other jewelry stores I wandered into while in Savannah. If you like unique, vintage, estate stuff- this place has got the goods. Great customer service and they can resize while you wait.

CAUTION! SALES WOMAN QUESTIONABLE I was there about October…read more8, 2018 and asked the price on a Remington which I knew was a reproduction. I asked if it was about $1,200 and the sales woman said "add a zero. That's an original." When I pushed that it was a reproduction and the original would be over $100,000, she again insisted in an indignant condescending manner that it was an original and asked "do you want to speak with the owner." She called the owner on a cell phone and asked for the price and I heard the owner say "14." The sales woman asked "14 what" and I heard the owner say "$1,400." At which point the sales woman said to me "you all have a nice day" and turned her back on me. Beware of fraudulent sales practices and a sales woman that will make a representation either intentionally false or not knowing if it is true or false (equivalent to the same fraud under the law)

this jewelry store is unique and have a wide selection of jewelry…read more I have been buying my jewelry there for years the layaway plan works great and the owners are easy to deal with also the staff are very helpful the thing love is you are not pressure to buy anything you are presented with options and payment so you can choose what works best for you like I did and the repairs are top notch I work in my jewelry and I tell you I sent it for cleaning I got a them back the look amazing like the first day I bought them great job crescent

Purchased a wedding ring for my 20th anniversary (10k-$1000). After wearing it wife started getting…read morea black line underneath. Went there and was told that she might be allergic to 10k (we have lots of gold jewelry and never happened before). The guy took care of us, and told us to upgrade it to 14k and we did. We payed an extra 250 for it for a total of aproxímate $1250. Well same week the wife started to have the same reaction again. Went there and the girl on the counter told us the same story, that we have to upgrade it to 18k because she said that she might me allergic to the 14k as well and I told her that might be the material that was used with to mix with the gold. After I refused to increase the karotage she wanted us to buy platinum but that was going to take about 5 to 6 weeks to make and would cost us more money and we would not know until they made it and I declined to send it as the uncertainty of the extra cost. I asked if can be returned and she declined to any returns. Untrusted business and practices.

Asked them to clean my jewelry and the older woman dipped it in dirty soapy water instead of…read morecleaning it with the machine.

Aaahhmazing service!!! I was very skeptical about taking my ring to be sized here because of the…read morebad reviews. We purchased a wedding guard/band at a different location. Under the warranty sizing is included. I really really wanted my ring back in 48 hours which it typically takes 1-3 weeks. Anastasia was awesome!!!! Not only was her customer service on point but she totally went above and beyond by getting my ring back to me in 24 hours!! She is my go to person for any further jewelry needs!! They have definitely stepped up their game so ignore the bad reviews and go talk to my girl, Anastasia!!

My mother ordered a custom ring from Apex Jewelers to commemorate my father's death, intending for…read moreme to wear it on my wedding day. Unfortunately, she ordered the wrong size, and I have been in contact with Matt Caparelli since May 2023 to get it resized. Throughout this time, Matt made it clear that addressing this issue was not a priority. He failed to inform us of making an appointment to drop it off or about a mail-in option until months later. He did not communicate that the original lead time for the resizing (after he received it) had been pushed back. And before this, he admitted to not having my number saved, didn't respond to messages several times over the course of 13 months and left me to follow up with him countless times. Despite my honest and patient approach, taking accountability for the initial back-and-forth, although it would have been avoided if he had communicated all of the options... I would have expected more effort from him, especially knowing that I inquired about other purchases for my wedding, he was an old friend of my mothers and I disclosed to him that I was undergoing treatment for my disability and out of work. The situation worsened when Matt became frustrated after my mother reached out the same day as I, to inquire about the status since we were over a week past the lead time he last communicated after the ring was mailed to him in June 2024. He began texting me with words in all caps and eventually shipped the ring back to my home without resolving the issue, despite telling my mother he would take care of it. His communication was not only poor and unprofessional, but also filled with assumptions about us not paying for any fees he accrued and false claims that I wouldn't allow the ring to be redone in its entirety. This experience has left me with a piece I cannot use on my wedding day and has caused significant emotional distress for both my mother and me, which also flares up my condition. The lack of humanity and professionalism shown by Matt Caparelli would personally keep me far away from this business. It is particularly disheartening as he was an old friend of my mother, who is now heartbroken over the situation.