I was fortunate enough that my fiance let me help pick out my engagement ring with him. With that…read morebeing said so many jewelers are pushy and did not care about what I wanted. However, Griffin was an amazing help. He actually listened to what I wanted. He did not push anything on me. If anything he encouraged something cheaper than we ended up with! We had an amazing experience there. The owner came over during our time and introduced himself and told us it was a family owned company and that he started it from nothing! It seemed like a trustworthy place so we kept looking for my perfect ring! Griffin was very helpful and showed us lots of options including diamonds he had in the back and estate rings. When we finally decided on a diamond the owner offered us a deal without even being prompted and custom designed my simple solitaire band as part of our deal! I am super specific and really wanted some very small details to be absolutely perfect and Griffin (cannot say enough great things about this man) listened to every single thing I said. He was patient with my list and took very good notes. Even though they had offered to fix it as many times as needed to get it until I was pleased they made it perfect on the first try. I would recommend this place to anyone looking for any jewelry. We will be going back our wedding bands and I hope my fiance keeps visiting for future presents (hint hint). They also offered free cleanings and would check the ring's integrity for life. All of these guarantees made me feel like this was the place to purchase my ring! So happy that we walked in to look.

Incredibly welcoming staff (everyone!) and Brandy was simply the best showing me every piece I was…read moreinterested in before making a decision. She wrapped it beautifully and I was on my way. Highly recommend going to Harkleroad for your jewelry.

The extraordinary customer service makes Anderson Jewelers remarkable . Nice selection of jewelry…read more Attentive and knowledgeable staff. Recommend!

I love this place! they take very good care of me when I go in to have my jewelry cleaned. I bought…read morea gorgeous diamond and 18k gold Jabel bracelet and was lucky to find it. great staff and great customer service!

We trusted Bernards with my wedding band. We wanted two diamonds switched out for emeralds. They…read moretried to jam two different sizes/ shapes. They said they didn't know they needed to be diamond shaped and they accidentally ordered oval. Yet they tried to pass the ring off as done. After that we picked up the ring a second time and they ruined the brushing. One of the emeralds fell out a week later and I bought a replacement wedding band from Kay's. They absolutely ruined what was supposed to be a fun experience. They take no pride in their work and they still charged us 300 dollars for a ring I can't even wear now.

If anyone ever needs a link removed from a watch or a watch that requires its…read more "electrical engineer" ( its battery) replaced, this business is the place to go. I had to take two watches into Bernard's today, Monday, January 20, 2025, for links to be removed and a battery to be replaced. One of the front-counter employees, Precious, was inside the room used for repairs, saw me, immediately came out and inquired if she could assist me. i explained the two problems, showed her the wrist band problems, and asked about the time to return. In about an hour, Precious called and told me my repairs were done, and I could pick up my watches. The process was easy, quick, and painless, and reasonably less expensive than any chain jewelry store. Thats why I give Bernard's 5 Stars. Jim

Boy, do they have some AMAZING finds here! They seem to have a gift for finding really unique…read morepieces. I tried on some just stunning things I've seen nowhere else. They pack a LOT of awesome into this little gem of a store. Definitely not like all the other jewelry stores I wandered into while in Savannah. If you like unique, vintage, estate stuff- this place has got the goods. Great customer service and they can resize while you wait.

CAUTION! SALES WOMAN QUESTIONABLE I was there about October…read more8, 2018 and asked the price on a Remington which I knew was a reproduction. I asked if it was about $1,200 and the sales woman said "add a zero. That's an original." When I pushed that it was a reproduction and the original would be over $100,000, she again insisted in an indignant condescending manner that it was an original and asked "do you want to speak with the owner." She called the owner on a cell phone and asked for the price and I heard the owner say "14." The sales woman asked "14 what" and I heard the owner say "$1,400." At which point the sales woman said to me "you all have a nice day" and turned her back on me. Beware of fraudulent sales practices and a sales woman that will make a representation either intentionally false or not knowing if it is true or false (equivalent to the same fraud under the law)

this jewelry store is unique and have a wide selection of jewelry…read more I have been buying my jewelry there for years the layaway plan works great and the owners are easy to deal with also the staff are very helpful the thing love is you are not pressure to buy anything you are presented with options and payment so you can choose what works best for you like I did and the repairs are top notch I work in my jewelry and I tell you I sent it for cleaning I got a them back the look amazing like the first day I bought them great job crescent

Purchased a wedding ring for my 20th anniversary (10k-$1000). After wearing it wife started getting…read morea black line underneath. Went there and was told that she might be allergic to 10k (we have lots of gold jewelry and never happened before). The guy took care of us, and told us to upgrade it to 14k and we did. We payed an extra 250 for it for a total of aproxímate $1250. Well same week the wife started to have the same reaction again. Went there and the girl on the counter told us the same story, that we have to upgrade it to 18k because she said that she might me allergic to the 14k as well and I told her that might be the material that was used with to mix with the gold. After I refused to increase the karotage she wanted us to buy platinum but that was going to take about 5 to 6 weeks to make and would cost us more money and we would not know until they made it and I declined to send it as the uncertainty of the extra cost. I asked if can be returned and she declined to any returns. Untrusted business and practices.

Asked them to clean my jewelry and the older woman dipped it in dirty soapy water instead of…read morecleaning it with the machine.

Aaahhmazing service!!! I was very skeptical about taking my ring to be sized here because of the…read morebad reviews. We purchased a wedding guard/band at a different location. Under the warranty sizing is included. I really really wanted my ring back in 48 hours which it typically takes 1-3 weeks. Anastasia was awesome!!!! Not only was her customer service on point but she totally went above and beyond by getting my ring back to me in 24 hours!! She is my go to person for any further jewelry needs!! They have definitely stepped up their game so ignore the bad reviews and go talk to my girl, Anastasia!!

My mother ordered a custom ring from Apex Jewelers to commemorate my father's death, intending for…read moreme to wear it on my wedding day. Unfortunately, she ordered the wrong size, and I have been in contact with Matt Caparelli since May 2023 to get it resized. Throughout this time, Matt made it clear that addressing this issue was not a priority. He failed to inform us of making an appointment to drop it off or about a mail-in option until months later. He did not communicate that the original lead time for the resizing (after he received it) had been pushed back. And before this, he admitted to not having my number saved, didn't respond to messages several times over the course of 13 months and left me to follow up with him countless times. Despite my honest and patient approach, taking accountability for the initial back-and-forth, although it would have been avoided if he had communicated all of the options... I would have expected more effort from him, especially knowing that I inquired about other purchases for my wedding, he was an old friend of my mothers and I disclosed to him that I was undergoing treatment for my disability and out of work. The situation worsened when Matt became frustrated after my mother reached out the same day as I, to inquire about the status since we were over a week past the lead time he last communicated after the ring was mailed to him in June 2024. He began texting me with words in all caps and eventually shipped the ring back to my home without resolving the issue, despite telling my mother he would take care of it. His communication was not only poor and unprofessional, but also filled with assumptions about us not paying for any fees he accrued and false claims that I wouldn't allow the ring to be redone in its entirety. This experience has left me with a piece I cannot use on my wedding day and has caused significant emotional distress for both my mother and me, which also flares up my condition. The lack of humanity and professionalism shown by Matt Caparelli would personally keep me far away from this business. It is particularly disheartening as he was an old friend of my mother, who is now heartbroken over the situation.