Apparently, Jason & Mark haven't gotten too big to return calls. Being a customer for approximately…read more10 yrs & never filing a claim is not good enough. Instead they had a inept agent send me the quote I requested which took about a week. I bought a CONDO for 150K & they send me a quote for 158k coverage. If you want good customer service I would suggest look else where

I have worked with them for over 5 years and they are great. They respond quickly and always find…read moreme the best deals on home and auto. Highly recommend!

The team is amazing ! I had the pleasure of working with Angie today and she was knowledgeable and…read moremade sure I understood my options available to me ! I'm a proud customer of State Farm ! Thanks Angie !!!

great experience with Eddies office. great service/recommendations/prices…read more Jenny helped me with all I needed. highly recommend!

Terrible customer service. I am highly disappointed with Daria's attitude especially during a…read morepandemic!!! You would think she would be more understanding and compassionate. Her office sent me a refund check because I over paid and since I was in the process of moving out of state apparently by the time I tried to cash the check her office had issued a stop payment on it. The check she sent me bounced and I was charged a stop payment fee. When I called in, one of her reps apologized for the mistake and told me that I should be receiving another check. That check never came and when I called to follow up, Daria gave me an earful. Not only did she leave me a VM with a condensing, terrible attitude but she also emailed me a very lengthy email with the same horrible attitude. She even insinuated that I was trying to be "slick" and cash a check that I knew had a stop payment on it. REALLY?!! Why the hell would I do that?? I had no idea that their was a stop payment on there DUH, otherwise I wouldn't of tried to deposit your bogus check. She even went as far as to tell me that "no one told me to deposit the check" and that "you should of called us first". Excuse me?? That is not my responsibility. Especially when your office told me to keep an eye out for the check to begin with!! I called corporate and they actually told me that I over paid by 3 + months since we moved in July and had made payments until October. I had it on autopay and during the madness of a cross-country move I had forgotten to stop the draft once we moved. When I had initially called to request the bank draft be stopped, an associate Mike told me that he could stop the future draft and request a refund for the over-pay. SO... Newsflash Daria, State farm actually owes me more money back while you are trying to make it seem like I am trying to steal their money lol smh! What a joke. Accusing your clients of being crooks is no way to do business. The sad part is that she is the agent and the people under her have been kinder, and more respectful that her. I would stay clear of Daria if I were you, apparently she has an evil twin that can come out at any time.

Daria Kent met with my husband and myself to review our insurance policies and we couldn't be…read morehappier. She really took the time to explain every aspect of our current policies as well as her reasoning for recommendations she made. We also recently got a new car and sold the old one to my sister and she was able to tell us the best way to proceed with switching coverage quickly and efficiently. I can't recommend Daria and her team highly enough.

They were uncooperative, condescending, and unprofessional in dealing with my car repair from a…read moredeer strike. I would avoid them when choosing your insurance company.

My experience is that they are an agency specializing insurance with BCBS. They are fine as…read moreagency and feel they are on par with other agencies that deal with BCBS. If you have a question- insurance challenge. They tell you why you were denied, send you the form to have you and the provider fill out and submit to BCBS. Nothing special. I do prefer BCBS to other insurance companies. Not sure how this agency is different based on my experience

State Farm has taken great care of us, especially with claims. They took a terrible, scary…read moresituation and made it as easy as they could. They sent me a $600 check for new carseats the same day I called after I was T-boned, and I was in a rental car and things taken care of immediately. You pay for what you get, and I am glad we never skimped on insurance. The agency is always helpful and forthcoming. I don't see us ever switching.

I've been using Pat as my insurance agent for multiple products for years (Home, car, scooter,…read morejewelry, etc.). His office has been great about quickly responding to any inquiries, questions, or claims. We recently had a claim in which our vehicle was involved in a collision. He referred us to several reputable body shops in the area, put us in touch with car rental agencies that the insurance also covered, and made sure to let us know that insurance would cover replacing the child safety car seats that were in the vehicle at the time of the collision. Pat always has service in mind, and is genuinely concerned for the well being of his clients.

Mike Fronztzak and Suzan Huizinga are by far some of the nicest and most helpful people I've ever…read morehad the pleasure of doing business. I had a very in depth issue with farmers insurance that took multiple days of phone calls and emails to resolve. They went above and beyond expectations. I can't say enough good things about this agency and their staff. Thank you!!

By default, I was with Forest for a long time.. I was on my parents' plan (back when they went by…read moreanother name) and as an adult stayed with Forest. My parents left forest awhile ago. They were unsatisfied with how much they were paying and their rude agent. I had little, but generally very pleasant interactions with my agent until recently. When I needed to drop my ex and his car off of my plan, they would not help me. My ex would not sign the documents needed to get off of the plan and Forest said there was nothing they could do. Not their fault, I agree. But curious, I inquired with another company. According to my new agent (Country) there are ways around this situation but they were not willing to help me. I assume this is because I wasn't worth their time, with my small insurance plans. So I stopped paying for my car coverage and was dropped from the plan. Not an issue, we all move on, right? Wrong. After I canceled my Home insurance, and submitted my Quit Claim Deed to show that my ex no longer owned my home, Forest sent me my refund check with his name on it! I assume this was to intentionally cause me more headache, luckily, I was able to cash the check with ease and deposit it back into my escrow account. Truth be told, I have much more coverage needs coming soon and I am absolutely ecstatic that it won't be through Forest Agency.

Matt Halko and his team was extremely helpful with my insurance needs. Their service is…read moreoutstanding. I recently found out that a lot of their staff is bilingual and can provide help to those who speak Spanish, Cantonese, Gujarti, and Hindi. WOW!

I have been with State Farm for over a year and decided to switch my auto policy to Tesla Insurance…read moredue to lower premiums. When I requested if Matt could cancel my policy, this was his response (see photo). Needless to say, if my insurance needs change in the future I will not be reaching out to this particular agency if guilt tripping clients & making them feel unwelcome is how they're going to treat you for wanting to try out another provider. The good thing about State Farm is they have other independent agents right around the corner that can handle themselves like a good neighbor.

You don't know how good your insurance is until you need to use it and this summer we found out!…read moreDeb A. Put us in the right coverage for sure and we are grateful for her expertise. Thank you Fazio Insurance! It is also a plus to have an agent to guide you through a stressful time!