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    The Insurance House

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

    Services - The Insurance House

    Car and truck insurance

    Life insurance

    Homeowner or property

    1 More Service

    Vehicle

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    8 years ago

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    AAA - Myrtle Beach

    AAA - Myrtle Beach

    (10 reviews)

    This had been the worst experience with this company. My jeep was having trouble. I called and got…read moresomeone to come out to look at it. Membership was good at that time. I called to get towed and not membership is expired. I talk to them about it so then they want to charge and extra $60 because I have to" renew" and had to get my jeep towed. My membership was good until I needed to get towed. Don't waste your time with them. When you need AAA they leave you high and dry.

    I would give them ZERO stars if allowed. I don't know where to begin with this organization! I have…read morebeen a AAA member since I'm 16; over 40 years! I always loved being a member and they were always extremely helpful. Now that I'm a resident of Little River area, I'm both dismayed and shocked at this once great business! ONE office in all over the Myrtle Beach area, and the next closest is WILMINGTON, NC! They have ONE tow co they contract with for towing. That's for an area that sees over 20 MILLION tourists every year along 50+ miles of area. And they have ONE tow company????? Try calling the office like I did. I made over 21 calls in a 3 hour time period, only to get disconnected when no one answers or get voice mails with excuses. The only way I got through to them was on a line for BUYING something. Of COURSE they answered that phone line!!!! Then I got more excuses and absolutely zero customer service. How can a company this big ignore such a gigantic market????? After 40 years of being a dedicated member I'll be terminating my useless membership!! Do your own investigating and you'll see 100's of complaints where motorists sat for up to three hrs waiting for a tow or assist. This is the worst location for services by AAA by a long shot!

    The Insurance House - homeinsurance - Updated May 2026

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