Dr James is very patient. spends time to listen to you. very good doctor…read more The nurse are very nice and polite.. I am glad I made the right decision

Dr Kirk is an excellent doctor. He has definitely lived up to all the amazing words I was told…read moreabout him. Did surgery on my left elbow yesterday to reattach a torn bicep. He and his team were outstanding and attentive to any concerns I might have had. His nurses at the clinic are so helpful as well providing me with documentation I needed to bring to work in a timely manner and kept me informed of future appts I have post op. They explained everything to me thoroughly.

I just want to THANK YOU, Dr Brian Birdwell and your excellent staff!…read moreI have never seen a doctor care for his patients as much as you do, even made a house call when I was unable to get to the clinic. And when I do get to the clinic, I am never rushed thru my appointment so the doctor can move on to his next patient. He takes the time to find out everything that is happening in my life, and makes sure all my prescriptions are up to date so I'm never without my medication. I have been a patient of Dr Birdwell for a good number of years, my mother was also a patient of his until she passed away in March 2013. I cannot imagine changing doctors for any reason. No other doctor would take the time and effort he spends on each of his patients. Again, THANK YOU Dr Birdwell and your staff, thank you.

My first appointment at Main St. Clinic was so much more than I had anticipated! When I walked in…read morethe door Gabrielle greeted me with a big smile and instantly put me at ease. Kelly (nurse) took my vitals and asked all the new patient questions. She is such a kind, warm person! I felt as though I was talking to a friend! Then Katherine (nurse practitioner) entered the room with a big smile! She spent an hour and forty five minutes with me and was incredibly down to earth and thorough! I still can't believe the amount of care I received at this appointment. I can honestly say I have never experienced a doctor's visit like this one. Katherine actually listened to me in such a concerned and caring way. When I mentioned I had chest pains a few weeks ago she immediately ordered an EKG. Within minutes Kelly came in and ran the tests which showed no problems with my heart. What a relief! NO charge for the test! Unbelievable!!! I will recommend this clinic and Katherine to everyone! If you do not have insurance and need QUALITY healthcare this is the place to go!!!!

I recently saw Dr. Sanner as a new patient and really appreciated the vibe from his staff. The…read moreyoung lady who checked me in (and out) was friendly and had a great smile. The young man who brought me into the exam room, did VS and recorded my current med list was delightful. He was very kind, professional and had a great sense of humor. The woman who brought me from the room to the exit door to show me how to access the lab was very kind and professional. The lab staff were pleasant, welcoming and very kind. I received a call in less than 24 hours from Karen in the lab reviewing the results with me. I really appreciate the excellent customer service and the kindness that was shown to me. As for Dr. Sanner, he spent about 30 minutes with me, reviewing my history, meds and any concerns that I might have. He was very collaborative when we discussed my personal health care and I felt heard and my opinion and knowledge were valued. As a new resident to this part of the country, I am relieved to have met this wonderful team and look forward to working together fo a very long time.

Took their time and answered all questions . I have seen them for cataract surgery and eye lid…read moresurgery. If i need anything else done with my eyes I will be going back !

so glad I chose Oklahoma Eye Institute for my caterac surgery. all of staff goes above and beyond…read moreexpectations. Would recommend even to my very best friend.

Great experience with the tech in training Aliyah. She was very knowledgeable, professional, and…read morereally nice. She explained everything well and made the whole process easy and comfortable. You can tell she knows what she's doing and is taking her training seriously. I Definitely recommend her and I will be back myself

My experience at Complete Eye Care-Lawton was unacceptable and feels like a scam. I want to warn…read moreothers before they end up in the same situation. We came in for an eye exam covered under TRICARE. The exam itself was fine, but when we were already checked out and about to leave, we reminded her that we wanted to order contacts. At that point, we were suddenly hit with a $150 charge for a "contact lens fitting." No one disclosed upfront that this would be an out-of-pocket expense not covered by TRICARE. Instead, the charge was added at the very end, after services were already performed. That is not transparency -- that is a bait-and-switch tactic. We called for weeks leaving voicemails checking on our prescription and no call back. ONLY when calling back we spoke to a representative that told us the contacts were never ordered and we were charged that fee which was never explained to us at all. To make matters worse, the employee checking us out, Karen, was rude and dismissive. She acted like she didn't want to be there or do her job. When we asked for a copy of our prescription (which is our legal right), she avoided giving it to us until we asked multiple times. By law (FTC Contact Lens Rule), providers are required to release prescriptions after fittings without patients having to beg for them. The fact that she withheld it until we pressed is extremely concerning and unprofessional. After leaving, I found other reviews describing the exact same problem -- people being charged $100-$150 at checkout with no proper explanation, and walking out with nothing but the trial lenses in their eyes. This shows a clear pattern of misleading billing practices and withholding prescriptions, not just an isolated mistake. Patients deserve honesty, respect, and compliance with the law. What we got instead was rudeness, surprise billing, and the feeling of being taken advantage of. If you're military or TRICARE, be especially cautious here. They advertise being in-network, but you will still get hit with hidden charges that TRICARE doesn't cover. I will be reporting this clinic to TRICARE, the Oklahoma Board of Optometry, and the FTC for investigation.

Today I was greeted right away and helped immediately from Kaneisha. She was very friendly, helped…read moreme right away, and took very good care of me.

The eye exam was NOT free, and the total bill was way over what I had been lead to believe it would…read morebe. Staff seemed not as experienced as I would have liked, but it was supposed to be an inexpensive place. NOT. C.S. says eye exam was free with purchase of glasses. NOT. When I looked at my receipt later, I was charged for the eye exam even though I bought their expensive glasses.

LOL; literally LAUGHING OUT LOUD. This office is a joke. They shut down their office in Altus (no…read morebig deal, I'll come every 10 weeks to get my initial shot; as explained to them) but the LAST DAY their Altus office was supposed to be open they decided to make a FACEBOOK post (because you know we're all on FB first thing in the morning) to let patients know that their offices would be closed due to severe flooding (okay fair) HOWEVER, they contacted no other patients other than those with appointments as if the rest of us are just unimportant. So I made a comment on their Facebook post (an angry one; rightfully so) and mind you, they had not made a post on this FB since February 19, 2025. So they don't actually utilize this FB in the way they're pretending they do. So, instead of addressing my concerns; which I was rude, I was mean, but you gave no communication to any other patients other than scheduled ones (again, going back to the LACK OF CARE FOR PATIENTS) but then today May 8, 2025 I receive a letter in the mail (handwritten btw by Dr.Dale Smith himself) that they will no longer see me as a patient because of my FB response to them. As proof, please see all the photos attached. You guys should be ABSOLUTELY ASHAMED AND EMBARRASSED of yourselves. I however, am not. Have a wonderful and lovely year.

Dr. Dale Smith and his staff from top to bottom are awesome! Dr. Smith cares about his patients…read moreoutcomes immensely and he is extremely knowledgeable and passionate about what he does. His staff are very personable and go above and beyond for their patients!