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The Image Center

4.4 (601 reviews)
Open • 9:00 am - 5:30 pm

By appointment only

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Recommended Reviews - The Image Center

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Jasmine C.

I came into this building 100% confident that I wanted to get services done by Dr Newen. I did not expect to have my pre-op and my surgery scheduled within the same month and I was ecstatic! Fast forward to June 13th of my pre-op. I was asked if i would pay the full payment. I was all in and agreed to pay for my surgery before hand. So, I payed the full price and was told to reach out if i had absolutely any questions regarding surgery or pre-op instructions leading up to my surgery day (which was two weeks later.) As I was waiting for my surgery date, I had many questions. I began contacting my consultant, Ashli, and could see that she read my message, but she did not respond. I gave it a few days and recieved no response. I am very understanding about others having busy schedules, but seeing as though I was going to go through a major surgery (anchor lift + augmentation) I was starting to feel afraid and develop more questions about their timeliness in responding to patients.. I payed full price then was ignored. It couldnt have been percieved any other way than that. Skip to 3 days before surgery. My multiple questions through texts and voicemails that I left for Ashli's phone between the days of June 13th-June24th still had not been answered. It was time to take certain supplements leading up to surgery according to pre op instructions. I tried calling the office this time to ask questions about Bromelain and also get my answers to other questions. i left voicemails. Within one hour of taking Bromelain, my body began to undergo severe stomach pains and a migraine. My diet is particular, meaning I eat the same breakfast every day, and there was nothing else that I could have ingested or any exposure to make me have any stomach flu/food poisoning symptoms. I contacted ashli, again, to see if it would be okay to take Tylenol for my migraine, to no avail. I called the Image Center twice the day/night before my surgery which was a sunday and had to leave two voicemails! I called the Post hours hotline to reach the physician's assistant ASAP. No response from her, my consultant nor the office of The Image Center ONE DAY prior to surgery. Since I was dealing with these harsh affects from Bromelain, I called my primary physician to ask for help. He immediately put me on an antiemetic for nausea. I came to the conclusion that if Dr Peter Newen is this hard to reach prior to surgery, how would i contact him Post-Op? They did not answer my phone calls before hand, so i decided to drive the 100+ miles to my surgery appointment to personally speak to Dr Newen face to face to share with him my disappointment in his office's lack of response, and tell him that I am deciding not to go through with surgery and I want a refund of all of the money that they had already charged from my personal account. His response to all of my concerns was not met with grace. First, Dr Newen claimed that i would "not get a full refund." Secondly, He gaslit me from the start. To Dr Newen, the effects I had could not have been from Bromelain because of his years of expertise. "Never" has he found himself in a situation where a patient has had negative effects from Bromelain. When i told Dr Newen about how i contacted my primary physician for help due to his lack of response, he ignored it and left no comment about it. He didnt even ask further questions. Then he explained that never in his vast number of years of experience has his office been so negligent, and he promised me that they would not let this happen again, and would take care of me from now on starting the day of surgery. When Dr Newen realized that I was not convinced, he told me that in his years of experience, "women that have decided that things like these are a sign from god decide to go somewhere else, then they come back to me." I guess he wanted me to believe that he is the best, and if i decide to go anywhere else, i would be botched. I said thank you, but no and demanded my refund. Dr Newen told me that he does not handle financial matters with his patients and that unfortunately I would still need to talk to Ashli, my consultant, about this. It is now July 15, which is 17 days after what would have been post surgery, and I have not recieved my cash refund. Ashli is not urgent to get me my refund nor respond to my messages regarding the agreement that I requested to email to me. I am extremely dissappointed with the way this office services their patients. I am so so thankful that I did not get surgery done here as I could only imagine what would have happened if I got an infection days post op. I am extremely sad that they are not fair or just in getting my my refund for a service that was never completed!!! Please do your research before doing something that is life changing! I do not recommend coming to The Image Center.

Kayla F.

Went in to the office today to get my first ever lip filler. I was greeted by so many nice office girls and taken to my seat when I then waited for my injector. My injector was the sweetest I definitely recommend her to anyone coming here, her name was Sue! She informed me on every detail of the procedure and as she did it. She continued to calm my nerves by talking to me, helping me breathe, and encouraging me that I was doing an amazing job. She was very knowledgeable and did exactly what I wanted her to do! I'm beyond happy with the results. CEO Jane was also there visiting and smiled and waved at me, she was very sweet. Definitely recommend image center. They got great service and definitely know what they are doing!

Thanh V.

I did research a lot through Google and Yelp and am glad that I found this place. It's professional and provides affordable prices with various services compared to other places. Recommend to ask for financing options instead of paying the full amount and purchase the membership to save money! Write less; I did videos to see the actual results. Watch here: 1. Consultation for Non-surgical Nose Job (NSNJ) & Skin Pen PRP Microneddling: https://youtu.be/SKUgbm3jvp8 2. NSNJ Before and after: https://youtu.be/j_r7CHnwDY0 3. Going to do Skin Pen PRP next week, so I'm super excited about that! Will share :)

Breast augmentation  High profile 300CC
Negar S.

HIGHLY RECOMMENDED and the best of the best!!! I did breast augmentation with Dr Peter Newen at Irvine location. I have always been scared to do surgeries. He walked me through the whole procedure and answered ALL MY QUESTIONS, so calmly and I could not be happier with the decision I made. THE STAFF !!! Amazing and super nice and friendly. The best consultant, Jane, followed up the entire time before and even after the surgery. SUPER NICE AND RESPECTFUL LADY. The result and the comfort I got from their team, made me decide to further continue with other treatments at this place. The became the only place that I will trust my body and face with THEY MAKE IT HAPPEN FOR YOU!!! HIGHLY RECOMMENDED and the best of the best!!! I did breast augmentation with Dr Peter Newen at Irvine location. I have always been scared to do surgeries. He walked me through the whole procedure and answered ALL MY QUESTIONS, so calmly and I could not be happier with the decision I made. THE STAFF !!! Amazing and super nice and friendly. The best consultant, Jane, followed up the entire time before and even after the surgery. SUPER NICE AND RESPECTFUL LADY. The result and the comfort I got from their team, made me decide to further continue with other treatments at this place. The became the only place that I will trust my body and face with THEY MAKE IT HAPPEN FOR YOU!!!

Lip filler (bruising is normal) and Botox!
Icel L.

Very knowledgeable, professional and friendly staff! My initial appointment was for a consultation for a breast augmentation. During the consultation, Victoria helped go over any questions, concerns and sizing. She was very informative with all the information she provided. Victoria, along with Jane made it easy for me to decide wether or not I wanted to move forward with the procedure. Jane was able to provide me with in depth information regarding sizing, the difference between saline and silicone, and profiles. I was impressed and made a decision that week to move forward with The Image Center for my breast augmentation. Today, I came in for my pre operative appointment. Once again, they were very informative in regards to the procedure and the healing process. I was provided with paperwork as a reference for after and pre care instructions, that included medication instructions, scar care, etc. Before I left, I decided that I wanted Botox and lip fillers, because why not?! My nurse was Cherice and Kara. It was my first time for any filler or Botox and they were as gentle as they could possibly be. The pain was tolerable, and they made me feel comfortable the entire time. I'm definitely pleased with my results, and can't wait to see how they look when the swelling goes down. I am sure I will be just as satisfied with my breast augmentation in two weeks! Thank You Image Center!!

This was just three days after the filler
Ellie N.

My experience was great, Farisha was a sweetheart and helped me throughout the whole process. In love with my lip filler!

Connie Y.

Now that things are starting to open up again, I decided to come to the Image Center in Irvine to try out chin filler. I love that it's a nonsurgical procedure that doesn't require any downtime. Isabelle first started by numbing my chin and mapped out my chin to find the midpoint before starting. She made sure I wasn't feeling too much discomfort and asked how I liked it and asked if I wanted to tweak anything to make sure I was completely satisfied. Super excited to see the results in the upcoming weeks! Highly recommend checking out The Image Center if you're ever in the Irvine area. :)

Jane D.

Went to the irvine location and got my lips done.. healing was what they described and I enjoyed my experience. The receptionists are all very friendly, their knowledge is minimal on procedures but they always try and help the best they can. Thanks for always being patient with my questions! My nurse was great and I love the way my lips look.. full just the way I wanted them, but nothing too noticeable!

Cute and chic lobby
Kayleen E.

First time at this location and it doesn't disappoint! Cute lobby with friendly staff and a breathtaking view. They are also taking precautions to covid- masks are required and they're screening for temps which is a plus! Nurse Kara took care of me and she made sure I was comfortable and knew what was happening every step of the way. I would recommend coming to this location and seeing Kara for your beauty needs!

Self Care is key
Jen Y.

Self care is key! Customer service is amazing! Everyone's professional & friendly! Will definitely come back!

Vanessa A.

Please don't hesitate to go to the image center for all your aesthetic needs! All the staff are amazing, & the deals they offer are worth it! Nurse Kara is amazing at what she does She truly takes her time. I got my lips done with her and OMG im in loveeeeeee! Ask for Kara you won't be disappointed.

Numbing cream

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Thank you Judy, you look amazing! Happy Holidays!

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Ask the Community - The Image Center

What's going on at The Image center? It's temp closed? Omg I prepaid a lot of my services.

Same! I had pre-paid services and I have not heard anything!!

How much do they charge for Emsculpt?

Hello , is there a list of starting prices for everything . It's sad that they offer so many services but don't list the costs?

They do list prices on their website at: www.shopimagecenter.com and if you call them they'll answer patiently, which I appreciate at 714.276.8263. Also follow them on Instagram at: theimagecenter and view their stories for weekly deals....

Hi, how much for 50 units of Botox & 1 syringe of juvederm ultra xc?

How much for 40 units of Botox and one syringe of juviderm?

HI! So right now I believe theres still early special -BOTOX- is @ $7.99 so 40units = I think like $319.60 + 1 syringe of JUVEDERM Ultra, Ultra Plus or the Versa - which is the weeks special (& your SAVING $100!) @ $399 Grand TOTAL = $718.60.… 

How much for filler /chin enhancement?

Juviderm Ultra XC was $399.

View All 12 Questions

Review Highlights - The Image Center

“Jane was so kind and reached out unfortunately the timing was bad on my end due to some family matters.”

Mentioned in 80 reviews

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Heavenly Plastic Surgery

Heavenly Plastic Surgery

4.9(429 reviews)
6.2 mi
Established in 2018
Locally owned & operated

I'm super excited to be going to Dr. Nguyen for a little refresh! I'll be flying in and staying for…read moremy recovery, and so far, both he and his staff have been incredibly accommodating with the time difference, payment, and even having to reschedule a few times because of calendar conflicts with my new job. All of his reviews online have been more than enough to make me feel confident about choosing him. I'm excited to see how everything goes and will definitely keep y'all updated throughout the experience!

I came here for a consultation because I saw really good reviews online. When I went in to see the…read moredoctor he was at first pleasant & sweet seemed to be asking me the right questions but shortly right after gave off that he was annoyed and the consult became rushed. When I asked for photos of people with similar cases like mine he pretty much brushed me off & suggested I visit their website for photos. Why would I do that if you're literally right in front of me hahah. Show me photos educate me you're the surgeon who I may potentially pay thousands and thousands to perform this procedure. Anyways after our rushed procedure the sales team gets a hold of me lol and they just went right into pricing .. didn't ask me about the consult didn't even introduce themselves I was shocked !!! The whole experience came off rushed and very sales driven. I even expressed that to the sales girls) I really believe if the surgeon took his time explaining things and behaved like someone who cared about me instead of my $$ this would have been a totally different experience. People are coming to you to spend tons and tons of money. They're not an inconvenience as soon as they want questions answered, very unprofessional. The 2 stars is for that fact that he doesn't charge a consult fee (shocking )

Photos
Heavenly Plastic Surgery
Heavenly Plastic Surgery - ORANGE COUNTY | BREAST AUGMENTATION BEFORE AND AFTER: MENTOR MEMORYGEL EXTRA MOD HIGH PROFILE SILICONE 310CCS ON RIGHT AND 280CCS ON LEFT.

ORANGE COUNTY | BREAST AUGMENTATION BEFORE AND AFTER: MENTOR MEMORYGEL EXTRA MOD HIGH PROFILE SILICONE 310CCS ON RIGHT AND 280CCS ON LEFT.

Heavenly Plastic Surgery - ORANGE COUNTY | BREAST AUGMENTATION BEFORE AND AFTER: MENTOR MEMORYGEL EXTRA MOD HIGH PROFILE SILICONE 310CCS ON RIGHT AND 280CCS ON LEFT.

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ORANGE COUNTY | BREAST AUGMENTATION BEFORE AND AFTER: MENTOR MEMORYGEL EXTRA MOD HIGH PROFILE SILICONE 310CCS ON RIGHT AND 280CCS ON LEFT.

Ryan Moore, MD

Ryan Moore, MD

5.0(9 reviews)
2.5 mi

I cannot say enough about the care, skill, and attention to detail Dr. Ryan Moore has shown me…read morethroughout three separate surgeries. My first surgery involved the removal of suspicious cells along with a breast reduction. My second involved a cancer lumpectomy, during which Dr. Moore also made adjustments related to my first surgery. My third surgery required the removal of another area of suspicious cells--this time a much larger area. Through every surgery, Dr. Moore has been incredibly thoughtful and precise. After the amount of tissue that had to be removed, particularly during my third surgery, I was amazed that he was still able to find a way to preserve my natural breasts while making them look balanced and symmetrical. His attention to detail is exceptional. He truly seems to be a perfectionist at heart, and when you are trusting someone with your body during an already stressful and emotional experience, that level of care means more than I can express. What stands out to me is that he doesn't simply perform the necessary procedure and consider the job finished. He pays attention to the final result--the symmetry, the appearance, and how everything comes together. He clearly takes pride in his work and genuinely cares about his patients. After three surgeries, I have had the opportunity to see Dr. Moore's consistency firsthand. Each time, he has approached my care with compassion, precision, and an extraordinary attention to detail. I am extremely grateful for what he has done for me. Going through breast surgery involving suspicious cells and cancer is difficult enough; having a plastic surgeon who cares so much about helping you feel whole afterward makes an enormous difference. I would highly recommend Dr. Ryan Moore. His surgical skill, compassion, and commitment to achieving the best possible outcome are truly exceptional.

I was referred to Dr. Moore for a double mastectomy and reconstruction due to breast cancer. I…read morealways had smaller breasts and did not want to go large. I had some concerns that, as a plastic surgeon who does breast augmentations, Dr. Moore would be biased toward larger size. He was not. Dr. Moore listened and took the time and care to ensure that I look exactly as I had hoped. Now three months out, I could not be happier with the aesthetic outcome. It is the silver lining on a harrowing health journey.

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Ryan Moore, MD

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Dr K Plastic Surgery Orange County - Dr Behrooz Kalantarian, MD

Dr K Plastic Surgery Orange County

4.6(210 reviews)
0.7 mi•Oak Creek

10/10 - Absolutely Obsessed with My Results! (8 Weeks post op)…read more I am beyond happy with my breast augmentation from Dr. K -- I'm literally obsessed! He did the most perfect job in my opinion, and I feel so sexy, feminine, and confident in my new bralette. I'm also so glad I didn't go too big. At first, I wanted 480cc's, but a week before surgery, Dr. K suggested we go with 450cc's for the most natural, flattering look. Best decision ever! We went under the muscle with gummy implants, and the results are flawless. From start to finish, Dr. K has been amazing. He answers every single question I have -- whether it's over text, FaceTime, or in person. If I want to stop by the office, he gets me in right away. His bedside manner is unmatched, and I've felt 100% comfortable and cared for every step of the way. I had a consultation with a "famous" Instagram surgeon before choosing Dr. K, and honestly, there's no comparison. Dr. K's skill, attention to detail, and genuine care for his patients are what really matter -- not Instagram followers. I've already told all my friends they need to go to him. My only regret is not doing this sooner! I'm also so glad I stayed local instead of going out of the country for a cheaper price. Being able to have in-person follow-ups with my surgeon has been invaluable for my healing process and peace of mind. If you're even thinking about getting a breast augmentation, do it -- and do it with Dr. K. I am so, so, so, so, so happy with my decision and I would recommend him a thousand times over.

Being 6 years post op, my updated review is overdue. I'd…read morelike to start by saying that the office staff was always very kind. 360 TUMMY TUCK: 7/10 For the most part, I am still very happy with the tummy tuck procedure. I did have a complicated recovery with necrosis of the belly button, but you would not be able to tell now. My scars are alright, I've definitely seen much better... but I tattooed over mine anyway so it didn't matter much to me. However, during the consultation I made it a huge point that there was a part of my lower back that I was very unhappy with. Dr K documented and explained that it would be lipo'd and he would excise it if necessary. I have a scar in the area, but it looks like it wasn't touched AT ALL. Definitely no lipo in the area, just a normal tummy tuck scar, but it doesn't go all the way under the area of concern. So it looks like he left it untouched. When I brought this up at my several post op appointments, he told me to wait a year. After a year, he brushed it off. I am now left with this incredibly awkward small lump right above my butt crack that has left me incredibly insecure. BREAST IMPLANTS AND NIPPLE LIFT: 1/10 I already had breast tissue (about a 36 C) but deflated after weight loss. I really wanted to fill them back up and make them perky again. Because of how deflated they were, I was expecting to get a breast lift, which other surgeons also mentioned to me. During the consultation, Dr K was very adamant that he would NOT do a lift, because I was in my early 20's. His reasoning was that they would need to be redone after I had kids... so I told him that I do not plan to have children. He told me that I might change my mind - which is absolutely NOT for him to decide or even have a say in. He told me he could do a nipple lift on my right side and it would make them look even and perky without the lift. I trusted him. My nipple is now OVAL ladies. OVAL. Completely mismatched. Extremely embarrassing. I also have had rippling, it feels like the implants are underfilled. I can literally crunch the bags and you can see it. When I lay down, they go to the side completely and my chest is flat. When I bend forward, they droop and look absolutely disgusting. I was also very concerned about the left breasts shifting so much to the side when I work out, that it completely deforms and pulls the bag. He told me "you can't work out your chest." This was a YEAR after surgery. He literally said I cannot work out, and that was the answer. Six years later and I have extremely heavy, sagging implants that are weighing my chest down. My nipples fall over the crease of my breast, and it's extremely uncomfortable and they've made me feel so embarrassed. I am now having to save money to get the lift that I should have gotten 6 years ago, and hoping that another doctor can fix my nipple and the underlying damage. I will never get these past 6 years back (and the next few years that I spend saving up.) So I hope this saves someone else.

Photos
Dr K Plastic Surgery Orange County
Dr K Plastic Surgery Orange County - 24-yr old female underwent breast augmentation to achieve larger and shapelier breasts while maintaining beautiful natural looking results.

24-yr old female underwent breast augmentation to achieve larger and shapelier breasts while maintaining beautiful natural looking results.

Dr K Plastic Surgery Orange County - Brazilian Butt Lift (liposuction of upper and lower abdomen, upper and lower back, lower abdominal flanks & fat transfer to Gluteal Regions

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Brazilian Butt Lift (liposuction of upper and lower abdomen, upper and lower back, lower abdominal flanks & fat transfer to Gluteal Regions

Kyle R Song, MD - Dr. Kyle Song

Kyle R Song, MD

4.8(105 reviews)
1.8 mi

Great experience with Dr Kyle Song and his staff. They all were so inviting and I'm very happy with…read morethe work I had done. Would definitely recommend this team.

Surgeon Kyle Song did my surgery when I was in my early 20s. Looking back now, I truly wish I had…read moredone more research before getting plastic surgery or had been more informed about breast augmentation in general. Unfortunately, I am still suffering from the results over 10 years later and cannot afford to repair the mistakes. I continue to have a double bubble issue on both breasts. After my first surgery, I experienced complications and developed a hematoma. I later went back in to fix the issues, but the outcome remained the same. What has been most difficult is that I was never offered a proper solution, revision support, or even a meaningful follow-up conversation about next steps. I paid over $8,000 for a surgery that has left me deeply insecure for more than a decade. I avoid bikinis, feel uncomfortable in my own body, and honestly feel heartbroken over the results. I have since consulted with other surgeons who explained that the implant placement was not done correctly, which likely contributed to the double bubble deformity and overall appearance. They also explained what would be required to repair the damage, but I simply cannot afford another $10,000 surgery. I am sharing this because, for years, I stayed quiet. I tried to be polite, not bother anyone, and even blamed myself. But now at 36, I've reached a breaking point and feel it's important to speak honestly about my experience. I hope women take the time to research thoroughly, meet with multiple surgeons and not go to the first surgeon they google like I did and ask difficult questions, and really think through their decision before moving forward. This was the first place I went to, and I trusted them completely. I miss my old self and appearance. The results have affected my confidence for years, and I hope one day I can afford to fix them. This is simply my personal experience, but I also wish the office had reached out over the years, checked on me, or acknowledged that the surgeries were not successful. I still have all the surgery paperwork and amount I paid, I look it and just wish there was an attempt to correct the mistakes or issues -Daisy

Photos
Kyle R Song, MD - Dr. Song, Andi (Patient Coordinator), Ciana (Front Desk)

Dr. Song, Andi (Patient Coordinator), Ciana (Front Desk)

Kyle R Song, MD - Dr. Kyle Song and Sara Song

Dr. Kyle Song and Sara Song

Kyle R Song, MD - Song Plastic Surgery Logo

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Song Plastic Surgery Logo

Andrew Smith, MD, FACS - Dr. Andrew Smith, MD, FACS

Andrew Smith, MD, FACS

4.8(127 reviews)
0.8 mi•Oak Creek
•$$$
Certified professionals
Consultations available

I am in the autumn phase of my life. My servitude to others complete. Now I had time to look at…read morecaring for myself for the first time in my life. The huge question would I or would I not - look at cosmetic surgery to correct the wear and tare of life. That's when I recommended to go meet with Dr. Andrew. This would prove to be a great choice for me. Dr. Andrew has this wonderful persona, a person built on absolute respect, a great calmness, a wonderful listener, wanting to better understand what was really going on in my life, my expectations, my fears that held me back. His approach is inclusive, taking my husband's involvement and comments into consideration in preparing a plan for me. Nothing rushed, nothing forced just a beautiful supportive plan put in place to meet with my personal needs and sensitive timeline. Coming to the time of my surgery, everything that was promised was delivered and more. My eyelid fat tissue removal, magically opening my view of the world from the letterbox image I has settled for. The world now a more vivid and colorful on - inviting my passion for life. My breast uplift taking me from a tired gravity and breastfeeding ravaged look, to something like a mid twenty woman enjoying curves and voluptuousness never before imagined. Dr. Andrew and his wonderful staff nurses and professional all having played a role in my transformation, my new life. I can never thank then enough for the new lease of life he has given me, but to recommend others to avail of his special attention and unbelievable results.

After 20 years of wanting a breast augmentation I finally did it! Dr Smith was everything I…read morecould've asked for in a surgeon. Realistic expectations and honesty. Didn't try to upsell me on procedures I didn't need. I'm extremely happy with my results so far at one month post op. Recovery was a breeze and staff was awesome. Highly recommend

Photos
Andrew Smith, MD, FACS - Dr. Smith and Office Manager

Dr. Smith and Office Manager

Andrew Smith, MD, FACS - Dr. Smith with patient in the exam room

Dr. Smith with patient in the exam room

Andrew Smith, MD, FACS - Dr. Smith with patient in the consult room

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Dr. Smith with patient in the consult room

Robert M Kachenmeister, MD - Dr Kachenmeister

Robert M Kachenmeister, MD

4.9(87 reviews)
9.1 mi

I REALLY took my time researching and carefully interviewing who I was going to have perform my…read moresurgery. My hunt was over the second I met this doctor and if you're lucky enough to stumble upon him, you'll understand why. A little over 3 weeks ago I got a breast reduction/ lift (2/10/20). I am beyond thrilled with my results and showing them off like crazy--My friends, family & I can't believe what an incredible transformation Ive had because of this miracle worker. I can't rave enough about Dr.K, he really cares about his patients and I felt like his top priority at all times. He handles everything so effortlessly, he's patient, attentive and has such an empathetic being that allows you to trust him fully. His work is BEAUTIFUL it's obvious how thorough and detailed he is during surgery. Also the whole office works together so well and make you feel like family right away. This was the best decision of my life and I cant imagine going though this with any other team.

I lost a lot of weight back when I was a young teenager and my skin never went back to normal…read more Combine that with regular aging and nothing was going to help my loose stomach skin. I've been dreaming of fixing it for over ten years. Finally pulled the trigger and went with Dr. K after getting a few consults. He's so kind and patient. Answers all your questions and takes his time with you. He was so reassuring and made me feel safe and well taken care of. I love my results and just wish I was able to do it sooner. It was so worth it. Thank you Dr. K, Karen and the rest of the staff at his office.

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Robert M Kachenmeister, MD - Dr K

Dr K

Robert M Kachenmeister, MD - Waiting Room/Front Lobby

Waiting Room/Front Lobby

Robert M Kachenmeister, MD

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South Coast Plastic Surgery - Irvine - Dr. Kyle Song

South Coast Plastic Surgery - Irvine

4.9(161 reviews)
1.8 mi
•$$

Dr. Song is amazing! Back in 2021 I was 14 and got an…read moreotoplasty for both ears done by Dr. Ali and both of them unfortunately grew huge keloids and the inner stitching popped out, resulting in redoing both ears again, same problem happened again with my left ear, now I am 18 and the keloid was too big I couldn't sleep on my left side. This time Dr. Song assisted me and recommended radiation therapy to prevent a future keloid on my ear which worked out perfectly. He quickly got the procedure done in 10 minutes of cutting off the keloid and also pinning back my ear again with stitches. During recovery I had no sharp pains or any complaints while stitches were healing on my ear. Next week when taking off the stitches, I mistakingly showed up at the wrong center and they kindly allowed me to reschedule later with no no-show or late fees which was so kind. After taking off the stitches the shock made my body pass out and luckily Dr. Song was holding me up when I woke up and gave me cold water and a cold towel to recover, while reassuring me it's okay and it's normal. One of the kindest front desk ladies also stayed in the room with me until I could recover fully. I cannot recommend Dr. Song enough for his kind, hospitable, and selfless character and great skill and precision as a surgeon!!

I'm writing this to help prevent anyone else from going through the difficult experience I had with…read morethis business. Over the past few years, I underwent two separate breast procedures performed by Dr. Ali. Unfortunately, the first procedure was unsuccessful. While the office offered me a discount for a second surgery, I still paid a significant amount out-of-pocket. Sadly, the second procedure also failed. When I reached out to Dr. Ali and his office to discuss my concerns and explore solutions, their only suggestion was to attempt the procedure a third time. I expressed that I no longer felt comfortable moving forward with them due to the risk of experiencing the same outcome. I wanted to seek care from another doctor I could trust. In response, Dr. Ali acknowledged that he may not have the necessary skill set to perform the procedure successfully and stated that he would instruct the office to issue me a refund. After taking some time to carefully consider my options, I contacted the office to request my refund--only to be told they would not be providing one. I have since spoken to others who have had similarly negative experiences with this office, and I've even heard Dr. Ali referred to as "The Butcher of Newport." The stress, time away from my family, and financial burden caused by this ordeal have been immeasurable. There are many skilled plastic surgeons in the area--please do yourself a favor and avoid this office. Based on my experience, I cannot recommend Dr. Ali or his practice

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South Coast Plastic Surgery - Irvine - Kyle Song MD - Board Certified Plastic Surgeon

Kyle Song MD - Board Certified Plastic Surgeon

South Coast Plastic Surgery - Irvine - Dr. Kyle Song - board-certified plastic surgeon

Dr. Kyle Song - board-certified plastic surgeon

South Coast Plastic Surgery - Irvine - Mark Song MD - Injections Specialist

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Mark Song MD - Injections Specialist

The Image Center - plasticsurgeons - Updated October 2026

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