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    The Hub Bicycles

    4.7 (75 reviews)
    ModerateBikes
    Closed 9:00 am - 6:00 pm

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    And this is right from the manual of a 2021 Santa Cruz.
    Jeff W.

    I went in The Hub today for no particular reason Look around for a bit and I ended up purchasing a pair of gloves. While at the register I remembered I needed to get some info on greasing the lower linkage on my Santa Cruz 5010. There was a second guy at the register (ill just call him Mr. Know-it-all) who kept on shutting me down Telling me things like "Santa Cruz doesn't use grea8se ports on their linkage anymore, that's old technology" even after I reminded him that my bike was a year 2021 model. I kindly told him "I have the bike right outside I can bring it in and show you if you like" Of course he refused to look at it because Just like anyone who thinks they know-it-all, hates to be shown otherwise. He says to me "if your bike didn't come with a grease gun it doesn't have a grease fitting". After that I walked out. I could go get are all my parts online and get all my information from YouTube but I dont want to see local bike shops die. I would think that being a Santa Cruz authorized dealer would mean you should be able to answer any type of questions about their bikes accurately. So not only did this guy make himself look like an idiot, He is bad for the shop's business because I (A paying customer) probably won't go back. I am leaving a few pictures for Mr. Know-it-all.

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    Photo of Ahrmon R.
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    8 months ago

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    8 months ago

    Very nice guys. Serviced two my bikes here. Nice prices. Replaced chain here. Tyres and serviced my bikes. Thank you

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    1 year ago

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    Photo of Emilie M.
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    2 years ago

    This establishment has excellent customer service! They were knowledgeable, friendly, and helpful. I will definitely be back.

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    6 years ago

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    4 years ago

    Great shop great people and awesome SE Bikes. Thanks again I LOVE my SE Monster Ripper. God Bless

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    3 years ago

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    Page 1 of 2

    Ask the Community - The Hub Bicycles

    Review Highlights - The Hub Bicycles

    I'm not a big biker, just wanted something to cruise around on and Keith and his staff really listened to my needs.

    Mentioned in 16 reviews

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    Napa River Velo

    Napa River Velo

    3.5(92 reviews)
    0.6 mi
    $$

    I have read several reviews good and bad. My observation is this is a high end bike store that only…read morecarries quality stuff. Further, the work itself is stellar and their is no doubt in my mind the owner Duke has a very high skill set in regard to knowing bikes, bike equipment, and repair. I have a Wilier that had serious crack in the carbon and was over five (5) years old. It took a while to find the needed part and after much back and forth Duke did take the time to locate the OEM part in Italy. He did not take the cheap way out. He performed the needed fixes and found other problems on the bike. The bottom line is the bike came back feeling new. I also bought a pair of shoes. Once again River Velo does not carry cheap stuff and I was given at least five (5) viable options. I have a weird non-standard foot and Duke found the perfect fit. Guys and gals, this is not a conventional bike store. The guy is busy as "hell" for a reason, so he may not always get back to you right away. However, be very aware this guy and his shop have high integrity. I live an hour and a half from his shop (he specializes in Wilier and other high end Italian bikes) and after being educated by Duke and watching what was done to my bikes I don't want anyone else touching my Babies. I will make the drive. Forget all the niceties and usual flowery customer service stuff. If you want to buy a high end quality machine this is the place. If you need shoes or other bike accessories this is the place. If you need service on your bike this is the place. Just have patience. The store is super busy and full of a lot of customers because they excel at what they do. If any of the things I stated were incorrect this would not be the case. In any event, this is the best bike store I have been in and whole heartily endorse doing business with this place.

    NRV was down during Covid but his back to my great pleasure! Knows his bikes in the industry and…read morehe has never led me wrong or tried to hard sell me. I trust him explicitly do what I need and a suggest what I don't know that I need. He's a good honest and hard-working guy. He's my favorite!

    Photos
    Napa River Velo
    Napa River Velo
    Napa River Velo

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    American Canyon Bike Shop - With Dr. Julia during out bike fit session

    American Canyon Bike Shop

    5.0(36 reviews)
    9.7 mi

    I'm so grateful to have worked with Dr. Julia as I prepared for my first triathlon. Coming from a…read morerunning and cycling background, triathlon was a new territory for me, and I wanted to make sure I was properly set up on the bike. What made the experience even more reassuring is that Dr. Julia is not only a bike fit specialist, but also a Doctor of Physical Therapy and a very competitive athlete in the world of cycling and triathlon. Having someone who truly understands both the science of the body and the demands of the sport made all the difference. She took the time to understand my mobility, my goals, and explained every adjustment along the way. The process felt very intentional and personalized. After my fit, I immediately noticed improved comfort and confidence on the bike, especially during the test ride out. If you're getting into triathlon or want to ride stronger and pain-free, working with someone like Dr. Julia is truly invaluable. I'm thankful she was part of my journey to my first triathlon. Please visit her and book soon!

    Julie and Steve are truly class acts and epitomize what customer service should be. We have a…read moretoddler who just started riding with no training wheels so I wanted to get a good quality helmet for her. She was in a bit of a mood and didn't want to go into the store (strangers), and Julie, as a mother herself, brought the helmet outside to us to be able to try it on. I am so thankful that Julie was so accommodating and kind. The helmet fit perfectly and our toddler loves it! I can't wait to return back to AC Bike Shop for future biking needs. I can't recommended them enough. 5 stars isn't enough.

    Photos
    American Canyon Bike Shop - Gorgeous Enve Fray

    Gorgeous Enve Fray

    American Canyon Bike Shop
    American Canyon Bike Shop - Ibis Mojo SL-R

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    Ibis Mojo SL-R

    Sonoma Valley Bike Tours & Rentals - Pinot

    Sonoma Valley Bike Tours & Rentals

    4.9(168 reviews)
    9.1 mi
    $$

    If you're planning to bike around Sonoma, do yourself a favor and rent from Sonoma Valley Bikes…read more This place is fantastic. We booked our bikes online for two days of riding, and when we showed up Emily already had everything dialed in and ready to go. But the real magic was the itinerary she created for us. She mapped out two days of riding that were basically the perfect Sonoma combo: beautiful routes, great lunch stops, and wineries along the way. We followed her plan exactly and it felt like having a local cycling guide in our pocket. Amazing roads, gorgeous scenery, delicious food, and wine stops at just the right moments (very important cycling fuel, obviously). Huge thank you to Emily and the team at Sonoma Valley Bike Tours & Rentals for making our trip so easy and so much fun. We're already looking forward to coming back and doing it again! ‍

    We had a lovely tour with Bruce as our guide. Bruce asked us what we wanted to see since we were…read morethe only two on the tour. He said we could do a more history centric tour, or winery centric tour. We chose historic. First, we stopped off at historic House of General Vallejo, then we rode to Buena Vista winery. We had a wine tasting there where Antwon was super-accommodating for my husbands very specific wine tastes. Then we traveled throughout Vineyards to go through Bartholomew park and back to the Square. We had an olive oil tasting at Figone's on the plaza which was delicious. We had excellent weather and the day couldn't have been better.

    Photos
    Sonoma Valley Bike Tours & Rentals - In a Zinfandel vineyard and learning about vines from our guide Bruce

    In a Zinfandel vineyard and learning about vines from our guide Bruce

    Sonoma Valley Bike Tours & Rentals - At Buena Vista winery for mid-ride tasting and exploring the caves

    At Buena Vista winery for mid-ride tasting and exploring the caves

    Sonoma Valley Bike Tours & Rentals

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    The Hub Bicycles - bikes - Updated May 2026

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