I really don't like to give poor reviews. But I need to do that today. The Stitchery on Regal is…read morethe minimized shop formerly operating as Regal Fabrics and Gifts. I was interested in the long arm quilting service. I looked into the shop first before bringing 3 quilt tops in. The shop is filled with many many custom quilted and embroidered quilts which are lovely. However, they were not quilted by the owner of this shop on her machine. Pretty display, but misleading. I should have paid attention to that detail. When I received my 3 quilts, I was pretty devastated by one of them and very disappointed in the other two. The one had quilting that overlapped and also butted up against the previous row. The backing had a rather large area that was very buckled. I had to hand stitch those down. The large buckles were 9" and 10" long respectively. Plus 4 other areas with 4-5" buckles. A substantial mess and undertaking to try to make this quilt usable. Another quilt had cuddle backing that another master quilter said had been stretched slightly during quilting which resulted in a puffy top. (Once the quilt is removed from the bars, the backing goes back [i.e. shrinks] to its original size which causes the top to puff between the quilting stitches.) The owner tried to say it was my fault because my seams weren't straight and the top wasn't flat. Both untrue as I am a longtime quilter and a confessed perfectionist and I have NEVER had this issue with a quilt in over 20 years. All the quilts had the excess fabric & batting trimmed. Unfortunately she trimmed into the quilt top. Not a lot, but changed the edge enough on a borderless quilt that points were buried in the binding. Big no no for me. I'm giving her 2 stars instead of 1 star because she did refund me the amount I paid for the actual stitching only on all 3 quilts. A more conscientious owner would have refunded the entire amount paid. All fellow quilters know the amount of money, time, love, perfection, and sometimes agony that goes into every precious quilt top. Machine quilters are not all equal! There are lovely machine quilters out there that devote their time and expertise to give you a final product worthy of all the effort you poured into the top. Heartbeat Quilting is one. Just sayin' !!

I have been coming here for a few months and now believe I should NOT have based my previous 5-star…read morereview off a quick first visit. Subsequent shopping trips have not been pleasant, and I'm just sick of the uppity attitudes here. Even though I consistently make pretty decent purchases, I was recenot treated well at all. Rude, short words and a hurry up and get out attitude. Icy, really, and by (someone I believe to be the owner?) at that. I really don't understand this treatment, but I'm honestly not going to worry about it. I just won't be back to shop and will gladly take my business elsewhere. Likely online or just a few more minutes up the road in Spokane Valley. I also recently had two quilts quilted using their new longarm service, and found a lot of horrible mistakes on both the back and front of these quilts (that are gifts). Please see attached photos. These are obviously not able to be redone. Their machine quilting experience is obviously too new to be decent. Last time I was in the shop, the computerized machine was sewing along unmonitored on autopilot. So very likely personal attention to detail is not on their priority list. Sad when working with handmade items that mean so much to the people bringing them in and trusting them to take the utmost care and respect. For a shop that never seems to have anyone else shopping in there every time I visit, they sure aren't winning any repeat customers treating customers or their beautiful handmade work so carelessly. Very disappointing and honestly? Very irresponsible.

I highly recommend this yarn store! The staff is knowledgeable and so helpful, and they have a…read more fun selection of yarn.

What a perfectly lovely little store. I don't embroider, or crochet, or knit... and I wasn't…read morelooking for an opportunity to learn how to do any of those things. I stated that, and also that I needed a yarn for a very simple project. I was given a tour of the space's holdings, asked to touch a whole bunch of different textiles, and sent away with exactly what I needed. Level of attention: "serious buyer potential," even though I made it clear that I didn't know what I was doing. Cost of getting what I needed for my tiny project (thanks to the good advising provided - I was going to spend substantially more) : a little under $7.50. Odds of coming back for more yarn and an unplanned-for support network for a new hobby and craft: 98%. This feels like a potential third space for a lot of people who like to make things or wish to learn, and I think I want in.

I was happy with my finished quilt. My issue is with the cost!!! I thought their cost was quite…read moresteep to begin with and the quote given at drop off and payment expected at pick-up went up by $55. That big of an upcharge should have been approved by me. Given a choice, I would have decided to go somewhere else. Not a very professional or acceptable business practice. I regret going there. Changes my mind about putting together another quilt.

I've been going to Heartbeat Quilting for probably 20 years. I have literally had the best…read moreexperience there. My quilts are always PERFECT. The quilting is outstanding whether it is a computerized pattern or a custom pattern. Trimmed just right and always clean and neat. The employees are always helpful and patient and friendly. The fabric available for the backing is terrific too. I do feel like the cost has gone up since Wanda sold to Gammil. But I'd still choose Heartbeat in a heartbeat. You just can't beat the quality. Top notch!

These folks carry a very nice, high quality lines of fabrics and patterns. I highly recommend the…read moreswatch club if you are like me and live out of the Spokane area. It's like Christmas to get those swatches! Great customer service and I've always had quick mail delivery of my items. Highly recommend this site for your fashion fabric purchases.

Worst contract team ever. I wouldnt use these guys again if you paid me. Laurie Cunningham is…read moreespecially rude. Uninterested in fixing the issues they caused. I lost customers over their incompetence. Do yourself a favor and just go elsewhere. Management never returned calls or emails.

I was the embroidery manager until recently... Great place to work, employees are very kind and…read moregreat to work with, owner is so kind,

Absolutely horrible shop . Went there with my toddler , who was not doing anything wrong & after…read morechecking out the worked handed me my items while saying " good luck " and looking over at my child .. very inappropriate and even more disappointed. Disgusting behavior and service.

what wonderful people. I love this store. I don't understand why other people can't just call…read morebefore the drive so far to see if they are actually open and not just believe what they read on the internet. It isn't that hard lol

Adorable, sweet baby store with a wide variety of gifts for any growing mama and baby. They also…read morehave the largest selection of Jellycats and the cutest stuffed animals. Staff was cool at first but warmed up to be friendly and accommodating! If you need a classy baby gift, this is the place!

French Toast is the most beautiful baby and kids boutique in the Spokane area. With so many gift…read moreoptions to choose from including Maileg toys, an incredible book selection, baby gear and adorable clothes there's no way you can go wrong at this boutique!

The service by Lainey is exceptional. Always pleasant, and you leave satisfied…read more The selection is A M A Z I N G so many intriguing choices with fair prices. My choice: Santal & Rum soy candle OMG it smells so so good. All the notes blend well and the way they hit you is such a gift of elegance and aromaticity.

Love this place! Lolo Boutique is my go-to for unique imports, stunning art, and beautiful…read moreclothing. They offer great gift options, including lovely mugs and aromatic candles. Whether shopping or simply browsing, it's my ultimate de-stressor spot! Great service, The pricing is appropriate for the quality they provide !!! Must stop in.