The worst place you can loan furniture, appliances etc.. Poor customer service probably the rudest…read morepeople you can speak with. They don't properly clean things out after they have been sent back. 100% of it is used and there is always something wrong with all of the products they sell. 0 out of 10 do not recommend.

Massė Furniture has been my #1 furniture store since the 1980's so I'm very familiar with their…read moreexcellent customer service and detail to whatever I'm looking for. I've always purchased all of my good, dependable Maytag appliances from them and they last for 20+ years, then I go right back to them for new ones. I've recently purchased a Palliser leather sectional (11 weeks for delivery) an Ashley white wood bedroom set (on delivery 4+ weeks still), decor pieces, rugs, lamps. I go for the quality pieces and I know that if I stick with the best brands, that cost a little more, then I'm happy for many years. I deal with Debbie Ingram; she's been there a long time and she's great! Cousin Roger always beats the prices that she quotes me, so that's super awesome too!

Terrible customer service. If you buy anything from this place, you'd better hope it never breaks…read moreor has any defects because these people are absolutely impossible to contact and take forever to call back, if they EVER do. And they aren't too keen on respecting warranties either, bring it up and they try and give you the run around. Go to ikea instead. Or anywhere. Just not here.

We bought 6 household appliances in September 2018. This week one of the appliances (microwave…read morehood) is defective. It can no longer function at all, as soon as it is plugged in it blows the circuit breaker and electrical sparks damaging the electrical outlets. This manufacturing defect is a huge risk of fire. We called the Accent Meuble store in Mont Laurier today (04/30/2020) to be told that since this purchase was made more than a year ago, the merchant can do nothing. According to them, we can only do business with the manufacturer only. Absolutely absurd that an electro manager is in major default after 18 months and that the merchant washes his hands! We are going to post a review on all social media and start the process with the Office de la Protection du Consommateur du Québec.

It's not the appliance, you can get those anywhere. It's the customer service. Excellent!!…read more AAAA++++

Service was awesome and so was price. Staff took all the time we needed to have our questions…read moreanswered. Took our order and items we ordered were delivered much sooner than expected -- a real bonus these days. We would certainly visit them again when shopping for new appliances.

We bought this morning my husband and I a brand new foam mattress. We were well greeted by Zak…read moreVrana. It was a good day to shop as it is black friday sale. We also bought a mattress protector and a pillow. I'm very happy for the deals we got. Thank you the Brick and Zak.

Five Stars for Wilson's Appliance (Lake Placid) - Highly Recommended!…read more We had an outstanding experience with Wilson's Appliance in Lake Placid, and they absolutely earned their excellent online reputation! We purchased a GE Monogram stove from them in October, and the entire process was flawless. Mike Schmitt in sales was truly excellent. He provided full transparency on costs, delivery, timing, and installation--we knew exactly what to expect. What impressed us most was the speed; they were able to receive the stove, deliver it, and complete the install within a single week. The installation team, Raymond and Dylan, did a fantastic job. They were super clean, professional, and leveled the new stove dead on with the counter. If you are looking for appliance sales and service in the Lake Placid area, look no further. We couldn't be happier with our purchase and the quality of service from Mike, Raymond, and Dylan.

I've never, in 50 years, repaired a washer. The Maytag toploading washing I bought from this store…read morehas broken down 3 times in 2 years. I was 8 weeks without a washer while they tried to fix it, the first time I bought it. It was finally replaced (less than a year old) and this one has broken down 2 times (a little over a year old). This washer should be taken off the market or this store needs to offer a longer warrantee than a year! I'm buying another washer but not from Wilson's.

Ordered a set of Chairs and sofa, to be delivered in Sept…read more We then found out the Sofa was to come Oct 26 and the Chairs oct 12th. We take the day off work today (Oct 12) for the deliver and nothing.no call no nothing. We call and out order has now been put off till Oct 26 for the chairs and sometime in December for sofa. They did not call us to reschedule so we basically took a day of work for nothing. Their solution? pic out something already on the floor. So we get to choose for stuff people have been sitting on for years. Horrible customer service and I will never, Never shop there again. the staff is useless. they old us a sales person would help us pick out something new. We waited for 11.5 minutes (I timed it) and no one came to help us. We left and will not be back. Terrible store and service.

My wife and I experienced a homophobic situation at The Brick Cornwall last week. We had purchased…read moreour appliances there in 2015 and it was a good experience. Last Friday, we went back to update our stovetop and oven and we were ready to purchase. The salesman asked my wife "are you friends"? While she found it inappropriate we continued and were ready to return to the store to make the purchase early this week. Then, as were were ready to leave the store, he suddenly announced, "I can only give you these prices until Monday."? We knew we couldn't return until Tuesday so we didn't bother. We then realized that perhaps he saw our rings while we were at his desk discussing the prices? He seemed uncomfortable with us and he was no longer willing to help us make the purchase. I will not be returning to The Brick Cornwall. Nothing like our first experience.