This store promises to exchange vapes that don't work. That is a lie. I brought mine right back in, less than 24 hours since purchasing because it was defective, and I demonstrated that it didn't work. The girl with the black hair and fake eyelashes claimed that it must've worked properly before, and that I have done something to it to make it not work. They wouldn't exchange the device even though that girl remembered me, I showed them the receipt, and that it was clearly full. Don't come here. read more

Excellent customer service huge products and inventory,Alex went above and beyond. Amazing smoke shop definitely coming back . Highly recommended. read more

My husband went in looking for new glass and Alex was dope! He helped us out and was very knowledgeable! I highly recommend this place if you want great customer service! Glass prices are very affordable imo and there's a sale going on!! Thanks Alex for our new piece! read more

Alex was friendly and super helpful with everything I needed. They have a good selection with good value

They don't have a lot of variety when it comes to vape options and what you need to be able to use the juice and the juice options themselves. They seem to have lots of other types of smoking contraptions, but when it comes to vapes, it's not the best. read more

Great experience at The High Road! Alex helped me pick out some CBD prerolls and a cool pipe. Friendly service and awesome products! read more

The High Road - Such a cool pipe - Head Shops Near Me - San Diego, California

Alex had great customer service! Super friendly and attentive! They also have a wide variety of glassware and accessories 10/10 would recommend! read more

I have no idea why anyone would come here when the smoke shop next door literally price matched and discounts on top of that these guys are beyond greedy no cash deals and if your short a dollar on overpriced product then it's a no go only reason I had to stop by is cause for some reason the shop next door closed early so do yourself a favor and don't go here just take 5 steps next door ! Would rate it nothing if I could read more

Alex is the man. Very knowledgeable - received great service and the place is clean. Will be back

Best smoke shop in PB. Alex is the absolute dude. Great prices and awesome service. Will be coming back!!! Thank you Alex

Alex was a great dude, he had allot of knowledge and very helpful. Great service. We walked in not expecting to get anything walked out with a great item and a few extras. He gave a good price for everything . read more

The customer service at this shop was great. Alex was happy to help us. We had gone to 5 other shops on this street & everyone had attitudes that really turned us off. The wide variety of items was nice too. read more

If I could give negative stars I would. I used to love this smoke shop and always made the drive from north park just because the guys were always cool and gave me great prices. I ended up making my biggest purchase at a smoke shop ever here spending over 600 on what I thought was a studenglass gravity bong. When you purchase any Studenglass it always comes with a ten year warranty. After about 2 months, I had a problem with the gravity bong and went to claim my warranty through the studenglass website, for them to notify me I had been sold a fake and there's nothing they could do besides give a discount if I want to purchase the real thing. After looking around their website I realized it wasn't only myself who received a fake from them, but that a lot of the ones they have on display are fake as well. Studenglass doesn't make the mini gravity bong in any color but black, and the high road is selling the mini gravity bong in every color. With The amount I spent I could've gotten a real one. If their most expensive item is fake I would be willing to guess a lot of others are knockoffs as well. Now I'm stuck with something I spent $500 on and can't even use it because of their shotty ass business ethics. When I reached out to the smoke shop about this situation and asked to speak to manager I was promptly told "all sales are final " and hung up on. NOT EVEN AN APOLOGY. I recommend going to a Smoke Shop where they are reputable and reliable, & skipping over this place even if it's convenient. read more

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My favorite smoke shop in PB! Reminds me of an Apple store but for weed. Everything I bought today was such a good deal. BOGO free butane, $10 off a silver juul, a beautiful bong for $50, and a good quality Pickle Rick pipe! Thanks Randy for helping me today. Btw their juul pods are only $20 here so I'll be back! They also have a whole side of their store for vaping and hookah if you're into that. read more

The High Road - My roommate loved the bday gift we picked out for her - Head Shops Near Me - San Diego, California

This place was my go to shop. I would travel here from north county since the customer service was always exceptional. Unfortunately I came back for a new downstem since mine broke on me and the new guy at the counter was beyond rude. He did not want to help me. He treated me like a second class customer and refused to sell me the downstem I wanted. Usually the owners and managers are running this place and are beyond cool and always let me take my time - this new guy told me to promise not to come back if he "did his job and sold me the piece I wanted". There was nobody in the store yet he was trying to rush me out. Even while helping me, he would leave to help ANOTHER customer when they walked in. He even tried to jip me for $5 on my way out (overcharging). Terrible experience. Will not be coming back. Recommendation to the business: teach all your employees proper customer service. read more

Rand helped me out tonight I was just looking for a specific type of wick, but it happened to be super late on a week night so nobody was open. Well a quick phone call and I found randy on the other end of the line. He had the product I was looking for in multiple dimensions. Fast , professional service & good knowledge of his product (even threw in some freebies for me to try, similar product to what I bought but a new company). I was appreciative of the little gift and marry Christmas cheer. Even more so I was appreciative that this place is modern and clean with a simple layout & plenty of options!! Those attributes are sometimes hard to find in this enclave. read more

From accessories to pipes to bongs you can always find what you are looking for here and the staff has always been really helpful! Especially today when Dominic helped me pick out my perfect new piece of glass! will be coming back again soon read more

Just stopped by The High Road and was blown away once I walked in the door by their wide selection and presentation. Luckily, Sean, the employee working took the time to show me multiple items and even provided some insight on the best products. I was really happy with my purchase, the price, but the service was above what you would expect. Strongly recommend this place. And buy the Piece Water. read more

The High Road - Head Shops Near Me - San Diego, California

I bought a bing from Sam. Sam is the man! Great service and very reasonable prices. Thanks again Sam! ~JJ read more

My jaw almost dropped when I saw the selection this shop has to offer. Me and my gf felt like kids walking into a candy shop. Almost anything you need from vape to hookah to pipes! They had it all! One of my favorite vapes broke and was discontinued and this shop had that exact one! Not to mention the customer service was amazing! The manager was super nice and very helpful. We definitely found our one and only some shop! read more

The 2nd time I've been in there and been impressed both times. Donivan was answering all of my many questions and really handling the other customers there with the same care. He seemed to really know his stuff and this place is huge, clean, and has tons of everything. I'm almost positive they have what you're after. Great place for someone looking for a great gift or just stocking up. (= read more

Love this smoke shop my favorite in PB! All the guys are super nice friendly and helpful! Always available to help with what you're looking for and price point!!! Bought multiple product's here always satisfied. Never leave empty handed. Great Prices! read more

Very friendly and patient! They always have what I need when I stop by and are able to answer all of your questions about different products. read more

Thank you Randy for all the help! Couldnt decide which one I wanted to get and he helped me out! I like bringing my business to places that greet you when you enter their establishment! Thanks again! read more

I have to thank Yelp for helping me find this shop as there are so many choices in PB. Randy was patient and incredibly helpful and took the time to answer all of my questions. I left with my needs met and I am very pleased with my purchases. read more

I'm Cleveland Delaney, I have been a consumer at this location for a while now. This is the best smoke shop that I have ever conducted business with. There are a number of factors that come into play in my reasoning for this review. Randy is a manager at this location. He have provided me with Top Tier customer service since day one. When I enter the store I don't feel alienated, I since the energy of positivity as soon as I walk in. They have an abundance of quality products at this location. When you apply excellent customer service with great quality products and excellent affordable prices you can't loose. Here is a Salute to great customer service. Thanks Randy. Peace Power and Prosperity. read more

This place is niicce inside and big. They have a ton of ejuice flavors. All smoking needs here! Even saw gasmask. Donovan helped me out & he was very patient, nice, & came off knowledgeable. He really wanted to help & paid attention to customers coming in. He greets everyone. This is my go to spot for now on, they even have koo personal lighters. read more

Great store and very well run by Randy and Donovan! Thanks again for the sick piece! See you guys next time we're in PB!

The High road is an amazing smoke shop with a wide variety of smoking paraphernalia and knowledgeable employees. I passed by store and was impressed at the size and layout and decided to go in just to look around. I was assisted by an employee, Donovan, who was extremely friendly and knew his stuff. If you need any smoking supplies I highly recommend getting them from this shop. Whatever you need the chances are they'll have it and will make sure it's exactly what you want. read more

I got my first Sheldon black !!! Randy was awesome !!! Way better prices then the other smokes shops around !!! n got hooked up w a goodie bag !!! read more

Great smoke shop! Always willing to help and the best customer service. The only store I will be going to always have what I need at great price. read more

This place is like walking into an Apple Store of smoke shops. Staff is super friendly, not forceful on expensive glass. Just tell them what you need and they'll take care of you. Massive selection from Sour to Illadelph to ROAR and more. Highly recommend for cleanliness, friendliness, and atmosphere....on point. read more

By far the best smoke shop I have ever been to. I won't go to any other shop now!! Beautifully renovated space feels modern, clean, and very professional. The staff is also very knowledgeable and kind and they always go above and beyond to ensure I am buying the best product at the best price. They have a wide variety of products-- never once have I gone in for something and not found it! In fact I can't go in without buying something every time!! Sean and Randy are my go to guys, super sweet, personable, and intelligent. I truly look forward to every time I visit this store, which is very often!!! Thank you The High Road for giving me superb service and products without fail!!! Love you guys!! read more

We were eating across the street and found this amazing store. It has a lot of selection of anything you are looking for, all nicely organized and great prices. Sean and Randy were both very helpful without being aggressive. Nice atmosphere. Nice people. Very professional. Love it read more

Great service and they take care of their own aka patrons! Almost 25% discount on a $240 tab!!! Wooohooo thank you Sean!

This is the best place you can go for all smoking products!!! Amazing owner!! Amazing staff! Come and get yours! Best selection in SD!!!!

i walked in today and being my first time in a smoke shop i was sure at all what to look for. My man randy working there was so incredibly helpful and made the whole experience perfect. shoutout to randy and i definitely recommend this shop! read more

The customer service at the High Road was tremendous. I stopped in when I was in San Diego, and the guys were extremely knowledgeable, helpful, and pleasant to talk to. I've been using my grinder from here for 2 years now and it still works great! read more

Best Smoke shop in PB. Very knowledgeable and helpful. Went in looking for a vape and left with one blowing clouds right out the shop. Big thanks to Randy!! read more

High Road is by far the best smoke shop! Went in today to get a new piece and Shawn went above and beyond to help us choose the dopest bong! Everyone should go here!! read more