I've been coming here for a long time--this was actually the first smoke shop I ever started with. About a month ago, I called to ask if you had the Novo 5 in stock. At the time, you didn't, so I ended up going elsewhere. Not only did the other shop have it in stock, but their prices were significantly lower and they offered more juice options at better deals. I called again today to see if you had the Novo 5 and was told you had just one left. Even though it was priced higher than other shops, I asked if you could match the lower price I'd seen elsewhere. Unfortunately, you declined. I've spent a lot of money here over the years, but the truth is there are better shops out there--ones with better prices, more inventory, and better overall value. read more

Says there open whenever they're not open, been going here for years. Always been super nice as been the staff usually... but showed up when it said they're open and got screamed at by the b new black dude that works there. Like bro.. it's says you're open.. why you yelling at me .. I've spent hundreds of dollars here and frequentl this place. Either change your hours online or change your attitude. Typical vape shop experience. Give them tons of money, treat everyone with respect, and get yelled at by employees cause THIER hours are off. read more

Smoke Zone - Tobacco Shops Near Me - San Diego, California

I have been to the most famous smoke shops all over San Diego county, from Oceanside to the long-standing shops in PB, OB and as far as IB. Also shops by SDSU. None of them has the quality and selection of the pieces at smoke zone on Midway drive. The owners understand quality and value and have the best products at the best prices. Try smoke zone before you waste your time at the other places. They have it in stock! read more

I purchased a vape and was asked to test it in store to confirm it worked. It seemed fine, but as soon as I left, it tasted burnt. I returned to report the issue, but they said exchanges are only allowed if the device isn't firing. After checking reviews, it seems I'm not the only one who's had this problem. I also paid $5 more than I usually do at my regular store. Consider trying other places. read more

I've bought from here countless times! The staff is always friendly and the customer service has always been good with a fairly decent selection of products. read more

The owner guy is annoying af. He's super rude and doesn't know how to communicate without being a complete dickhead. It's no wonder the place is dead all the time read more

Love the prices, usually have a great discounts and the employees are always really educated and fast, I've been coming to them since I moved to San Diego and they've taken care of all my needs read more

Smoke Zone - just some of he great thins to find in the shop - Tobacco Shops Near Me - San Diego, California

Walked in here for vape juice. The blonde guy asked if I needed help so I asked if they had GOOD vape juice. I usually get Blue Razz Ive (smooth) He sold me probably the worst juice I've ever tried - tasted burnt and disgusting so I wasted $20 on that at the same time he couldn't make any eye contact with me and stared at my chest the entire time "real classy place" I won't be going back. If you're a female be careful cuz ya might feel a lil uncomfortable . Overall Stagg was rude, weird and unhelpful. read more

Friendly with great inventory of honey straws and nectar collectors. Best smoke shop in Point Loma.

I bought to watermelon lemonade Bang bars the work OK after one puff they tasted sooo burnt!!!!!! I called an they wouldn't let me bring them back an make it right I paid almost $30 for garbage I've only had an hour....VERY UNHAPPY!!! DONT GO HERE UNLESS YOU STAY AN TEST WHAT YOU'RE BUYING EXTENSIVLEY! read more

Alan is the man! He helped me work through Smoke Zone's enormous selection and find exactly what I was looking for. Highly recommended! Tobacco products too, if you're into that sort of thing. read more

Smoke Zone - Tobacco Shops Near Me - San Diego, California

This place is the WORST!! Do not buy vapes from here they sell burnt broken ones and won't even exchange it for a FIXED ONE FOR 30$$$?!!!! the people that work here are so rude do NOT WASTE YOUR MONEY!! There are a million other smoke shops in this area. read more

We love smoke zone have visited weekly for nearly two years to replenish our tobacco vaporizer supplies. We are so happy to be four+ years cigarette free and love the variety they have. Keisha is one of our favorite staff members and are thankful for how she is always so helpful, kind and let's us know all of the specials. We also really appreciate that they ALWAYS check/scan IDs for sales and also check IDs against any card purchases, which is a really good indicator of good, safe business. 10/10. read more

They charged me 20 dollars for two cans of butane without scanning them and when I got home they were clearly were marked 6.99. Shady. Won't be back. read more

Smoke Zone - Tobacco Shops Near Me - San Diego, California

This is the greatest shop. I don't like most things. So for me to leave a review says a lot, the staff here treats you well. They are knowledgeable and relaxed. read more

Good selection of vapes, glass & body jewelry. Staff is helpful and friendly, i like that they aren't too "salesy". I've only gone here to size up my gauges and they have a nice selection of 14g to 00g (i think) read more

-bad service -few VG (vapeable) juices Poor selection Not much ta say read more

I've patronized this establishment a few times in the past, as a cigar smoker, and I had come to be quite fond of their cigar selection and prices. They **USED TO** have the best cigar prices in town. Besides the fact that (on a past occasion) the white girl (employee) with tattoos & piercings took an inappropriate amount of time to finish a conversation with a personal friend of hers before even acknowledging my presence (as a human being standing at the counter in the store) or greeting me, as I stood at the counter, I felt as though there was at least a decent, pleasant & acceptable energy/vibe put off by the staff, until a couple days ago... After waiting for the black girl (employee) with dreadlocks (hereinafter referred to as "Dreadlocks") to unlock the humidor room, I was disappointed to see that the store's cigar PRICING has recently INCREASED to be equal to (and, in some cases, GREATER THAN) OTHER LOCAL SHOPS in the area (like Get it On in Mission Beach). Regardless, I selected a cigar and brought it to the counter, with the intent to purchase. I then calmly, politely & casually mentioned to Dreadlocks, "By the way, did you guys recently increase your pricing? I have always thought of this store as having the best cigar prices in the area." Her response astounded me: "YES... IF YOU DON'T LIKE IT, YOU CAN JUST STOP SMOKING TOBACCO." [WTF!!??] She then continued with her rude, obnoxious & condescending attitude, including when I asked her to run my MasterCard as a credit transaction instead of a debit transaction. I eventually became so disgusted by Dreadlocks' attitude and the way I was being mistreated that I terminated the transaction & left the store. I have more self-respect than to hand my money over to a person or business that mistreats me like that. Until I receive a response from management that Dreadlocks has been fired or no longer works there, they can keep their selection of overpriced cigars locked away under lock & key... I'll be taking my money elsewhere. read more

Good service the staff was very friendly and helpful with good selection of products and prices

I love when I get to write great reviews. I've been into this store a few times since I moved here to Point Loma. I have had a positive experience with each of the workers I've interacted with, but Tara has been especially wonderful. Super friendly, and very personable and genuine. I've been into a lot of smoke shops where I've felt like they were rushing me out of the store. They are always super pleasant here and actually like to have conversations with their customers. Overall, they've got a fantastic staff that seems to actually enjoy what they do, and WANT to be there. I wish more places had the customer service Smoke Zone does. They always make my shopping experience positive and I always leave with a smile, even when I go in irritated about whatever I'm irritated about at that moment. Kudos to them. read more

Bad customer service with lazy uninterested employees. They didn't even bother to ID me and then charged me double the wholesale price for the products and refused to refund the UNOPENED products after I realized. I told the manager the price that product often goes for and he laughed at me. Bring your business to somebody who gives a shit. read more

The people here are very friendly and helpful. I've met several unique characters who are behind the counter here and they're all very pleasant and cheerful. read more

Such great deals, I've been to so many smoke shops and I got some amazing discounts and freebies. Totally recommend ! Favorite smoke shop I've been to read more

Been coming here since 2007 but no longer. No loyalty to their customers. Have spent a fare share of money here and recently purchased a vape pen battery. Was sold on one by the person working there which was supposedly better than the previous one I purchased. Just a $20 item and was told if it failed I could bring it back. 6 weeks later it stopped working. I bring it back and am told "no returns." This battery likely costs them no more than a couple dollars. Instead of them simply replacing it, they lose me as a customer. So now I'm ordering my Pax from their website. There is little sense patronizing stores when they have no idea what made small businesses nice to begin with. Save the hassle of driving places and order online. To the manager; that dimwit gal was a great hire. read more

Garbage business that needs to be shut down for selling to minors. This place is located right next to a school and I see little kids go in here daily. I've spoke with the manager and he told me they ID everyone but that's clearly not the case. Everyone should call 1-800-5-ASK-4-ID if you see any business selling tobacco to minors. read more

Strange that a smoke shop charge more for a pack of Marlboro than a gas station. The three stars is for service and inventory selections. They charge for debit card usages under 10 dollars and cigarettes are over priced. Oh well, now I know. read more

I used to come here all the time! Their cigarettes were really cheap and my boyfriend and I liked looking at the cool glass pipes in the center of store. However, I think it went down hill recently. The neighborhood has always been bad. Homeless always hanging out In front of the shop. I've went In twice recently. The first time I asked about a specific glass piece and I don't think the register person understood what I was looking for. But the second time I went in one of the short blonde girls that worked here, completely didn't help me at all and was too busy talking to who I think was her friend. I think she was making a drug deal. All in all with the neighborhood going down hill and that event, I'd say it's safe to steer clear. read more

Yes, there is a Smoke Zone over in PB and now there is one in the Midway district also. Just opened recently and there are lots of good deals going on. I popped in to take a look and there is a big selection of cigars, if that is your thing. Lots of inexpensively-priced cigarettes--both individual packs and cartons. I guess the homeless who bum change along the streets here will stop going to Walgreen's and maybe come to the Smoke Zone for their cheap smokes. One can only hope. There is a large selection of glass pipes. Right now some are buy one, get one free. For those who chew their tobacco, there are cans and hookah fans who spend $40 or more on a hookah, get a free tub of tobacco or charcoal. Conveniently located next to the Moneytree and in the same little strip mall as Cricket and Subway. I guess I am a fan. read more

Smoke Zone - Tobacco Shops Near Me - San Diego, California

Dont buy any batteries from here, i bought 2 and one explode while charging, and the other overheats when it charges for a few minutes. The one that explode almost cause a fire in my aparment. read more

I've been here twice in the past month and they have been nothing but very helpful and patient. They will answer any questions and make recommendations based on your preferences. I am new to vaping and explained what e cigs worked for me to help determine which mg level to start with. Their prices are very reasonable too. read more

I bought a device from them & it broke but they wouldn't exchange it so I'll be going to the shop down the road because they make sure to provide better quality products! Vishions Smoke shop offers much better customer service. The staff here was super friendly, and always has been, but if you want to make sure that you're being taken care of as best as you can, I wouldn't recommend this shop. read more

My worst experience in costumer service in ANY kind of retail. I went in knowing exactly what I wanted and the sales person went right to trying to sell me a pen made by locally. So I looked, as I am always up for helping the local economy and upcoming businesses in an industry I have played many roles in over the past 27 years,from businessness owner in a production water pipe company to, customer. So I purchased the evolve plus as planned. But in the process, nothing is labeled. The 2 guys in the establishment were just tossing numbers back and forth. All said and done the sales person put the cheapest pen of the line, the evolve for concentrate. Instead of the item I purchased and paid $15+ more for. Mistakes happen and I had a great conversation with this kid so I know it was OT done purposefully. When calling regarding the mistake, from the east coast as I had to fly the next day. When explaining what had occurred, the girl whom I spoke with did not know the line of pens, aside of names. So when articulating what had occurred she responded (approx 1:15pm) saying, "you are making no sense, you don't know what you are talking about! Come in and work it out with him." Insanity! In any line of work or sales. You should know the products you are working with and handle every situation with professionalism. Whether you clean toilets or engineer Bridges. Not remotely the case and they have a wry small line of product. Definitely worth driving by! read more

I've been going here for years. Henry is super friendly and helpful, and it's a great place to get my ciggys! Sometimes I even jump on up to the PB location if Henry is working there instead of here at Pt Loma. Other ppls should start buying their smokes here (I'm thinking about quitting smoking). read more

Just met with the store owner Jay. Super friendly and knowledgeable. This is no ordinary smoke shop, this place has the boogiest high end glass I've ever seen. You get what you pay for and if your ready for the ultimate glass bong I highly recommend coming here first. They have a vast selection of vape juices and salt nics. Hardware and accessories galore. Definitely a one stop shop for all your smoking needs. Save yourself some time and just come to the smoke zone on Midway you won't regret it. read more

The Best customer service of any head shop I've been to. Tiffany and Andrew are chill af, knowledgeable and non - pushy. Come here for quality, low price for the area, and the vibes. One love. read more

Thank you James and Joey for helping me with my pod today! You were awesome I walked in needing juice and learned so much! Thank you again see you soon! read more

Got a great deal on a btgb master shake rig on 420 .. would definitely check out the rigs available, and will return in the near future.

love this place they always have what I'm looking for and are very helpful and nice. my go to smoke shop!

Well it has quite an array of products for MMJ or soon to be recreational , but hard to look at the products as the cashier/owner (?) was talking politics with a tobacco customer. As I was looking at vape products they were talking about the decapitation of 300 people and they said it was ISIS. THE customer said, Trump will take care of them. I just randomly said, "or perhaps it's a response to Trumps words and now being our president.". IGNORED by both. They then started whispering, which made me feel uncomfortable. But I continued to hear Trumps name.... A younger customer came in and the man behind d the counter, wasn't just socializing with the other customer. He said to the younger clients..... "scary times" That is when I made it for the door. As the that point the man behind the counter finally acknowledged me, by aggressively saying, "CAN I HELP YOU?" And I replied, no just looking around and listening to politics.. Yes they were both white males! This shop has never gotten my business and WILL NEVER get a dime of my money! Feel free to join me is supporting, the dozens of other shops that do not support institutionalized racism. read more

Amazing customer service, went in got a quality bong for a good price! Had a minor situation with the bong I got but we were able to work something out with no hesitation! Really wonderful people. They have everything a stoner would need. Would definitely go back! read more