1. The Hartman House

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    Delray Beach, FL

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    The Hartman House

    4.1 (9 reviews)

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    9 months ago

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    8 months ago

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    Palm Partners

    Palm Partners

    3.0(14 reviews)
    0.8 mi

    They forgot to bill my insurance. They were required to request approval weekly for payment. Ibhad…read moreexcellent insurance but someone in the being department forgot and when they finally sent away for approval weeks later my insurance company declined payment. They forged documents stating I had failed a breathalyzer. They must have taken my signature from the dialy drug test. I was kicked out on the street within minutes. I was 1700 miles from home. I was lucky and beyond grateful that my mom believed Me and helped Me get into a halfway house. She investigated and found out the truth. I should hVe sued them but o was more focused on finding recovery and connecting with people who genuinely cared about my well being

    Lifesaver! My 50 yr old, chronic alcoholic brother fell off the wagon again after the passing of…read moreour father. He asked me to check him in to a detox program. I reached out to several centers and somehow got an angel on the line with Palm Partners that paved the way for checking my brother in. He cleared it with insurance, he arranged for airport pickup and all I had to do was buy a one way ticket to Florida. My brother has been sober now for one year. He felt that this was the best treatment program that he has been through and there have been several. I can't say enough about the people at this facility. They were responsive when I called and comprehensive in their treatment of him. Thank you, thank you, thank you!

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    Lotus Recovery Residence

    Lotus Recovery Residence

    2.3(3 reviews)
    0.6 mi

    Lotus recovery saved my life and I am extremely grateful to all of the staff who made my recovery…read morepossible. Of course you get what you put in ;)

    I personally worked for Renee the "owner" and this place is a joke. Let me start by saying that…read morehalf the time she didn't even enforce the IOP or AA meetings the patients were required to go to. She would just have them sign a book for insurance purposes, and I personally would submitted them to their insurance companies on her behalf. Once I finally visited the residence that the clients lived at, I was disgusted. The beds were nasty, their was rats literally inside the house, and drugs everywhere. She either way aware and over looked it, or never took the time to actually go check up on the clients at the residence she provided for them. After recruiting some of my friends I knew had relapsed to this place to give them a place to live (as long as they had good insurance of course), it wasn't long before I had relapsed because I was watching everyone around me get high, get away with it, and have a free place to live as long as they signed a book saying they attended "iop" even when half the time they didn't. So after I relapsed I moved out of royal recovery half way house (which i highly recommend for anybody seeking true treatment, it's partnered with Palm partners) I decided to become a "half way house manager" as this "lotus recovery" while still working under Renee stiff. She knew I had relapsed. And she didn't seem to care. Only thing on her mind was insurance money. After moving into her residence she provided for clients I was just in awe. It was horrifying. Disgusting. The first thing I relapsed on was crack, IV crack by the way. First time I ever shot anything into my veins. I cleaned the whole cottage out back and that's where I planned on staying. It was a bedroom with bunk beds. A dresser. A little kitchen and a tiny bathroom with the shower just a faucet and stream of water coming out. It was literally horrific. It only took 3 days for me to overdose and die for approximately 5 minutes at this place. I was surrounded my drugs because the only people living there were shooting up crack and heroin. So of course. My surroundings made me weak and I fell back into the hole. She knew what she was getting myself into. This is a true example of a flop house and I wouldn't recommend anybody to go there let alone live at the nasty residence. This is coming from an employee from the owner of the business and also a person she watched get back into drugs and didn't do anything about it. She gave me free housing knowing i had relapsed. She allowed it to happen and in my eyes that is not a person who cares about anybodies sobriety. She is only in it for the money. She only cares about your insurance card and signing the books to make it look like you attending IOP. DO NOT SEND YOUR KIDS HERE. I REPEAT DO NOT SEND YOUR KIDS HERE.

    The Recovery Team

    The Recovery Team

    2.8(10 reviews)
    1.9 mi

    My therapists Sara and case manager Stephany were amazing and very helpful through out my time here.read more

    My experience at this facility was extremely disappointing, and I believe potential clients deserve…read moreto know what I experienced before trusting this facility with their care. My biggest concern was the complete lack of professionalism surrounding client privacy. Staff were openly discussing private and personal information about clients with other clients. Confidentiality should be one of the most basic expectations in a treatment environment. When staff are sharing information that should remain private, it creates an environment where clients cannot feel safe or trust the people responsible for their care. There were a few facilitators who genuinely did their jobs and treated clients with respect, and I want to acknowledge those individuals. However, unfortunately, that was not the experience across the facility. Many of the technicians appeared to spend the majority of their shifts on their phones at times it felt like they were on them 90% of the time. Clients should not have to compete with someone's phone for their attention, especially in a facility where staff are responsible for people's safety and well-being. I also witnessed what appeared to be blatant unequal treatment between male and female clients. Rules and expectations did not always seem to be applied equally, creating an environment that felt discriminatory and unfair. If a facility has rules, those rules should apply consistently to everyone--not change depending on someone's gender. The most unacceptable part of my experience was being left stranded at a hospital for approximately 4 hours. I was left waiting without my phone (I'm on phase 3) or transportation I should have been able to expect from the facility. That experience made me feel abandoned and showed a serious lack of communication, responsibility, and concern for the client's well-being. This facility needs to take a serious look at its staff, its accountability, and the way clients are treated. Privacy should not be treated casually. Staff should be engaged instead of sitting on their phones. Men and women should be treated equally. And clients should never be left stranded without proper support. There are good people working there, but having a few dedicated employees does not excuse serious problems with professionalism, confidentiality, accountability, and client care. Clients place an enormous amount of trust in facilities like this. That trust needs to be earned and based on my experience, there is significant room for improvement.

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    The Recovery Team
    The Recovery Team

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    The Hartman House - halfwayhouses - Updated October 2026

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